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Artificial Intelligence (AI) usage policy for Microsoft Q&A

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Using Artificial Intelligence tools on Microsoft Q&A

AI tools garner much attention as they're more accessible to individuals with the quickly growing popularity of ChatGPT.

Many Microsoft Q&A contributors use these tools to help with the questions that are posted.

In May 2023, we launched Q&A Assist for Microsoft Q&A. Q&A Assist uses AI to help you find similar questions, ask better questions, and get answers from Microsoft Learn documentation.

These tools are focused on assisting question authors, and there isn't an option to use these tools to help answering questions.

This document explains the policy for using AI tools to answer questions on Microsoft Q&A. It also describes how the platform moderators handle violations of these guidelines.

AI usage policy for Microsoft Q&A

Follow these steps when using AI to generate an answer on Q&A:

  • Mention the AI service name that generated the answer, fully or partly.
  • Check the AI output accuracy and relevance and adjust it as needed. Indicate you validated or updated the AI output in your answer.
  • Include any sources AI generated or you used as you validated and updated the AI output.

Using AI to help with answers on Microsoft Q&A requires following these three steps. Otherwise, moderators might delete the content and suspend your account.

Moderator actions for AI-generated content on Microsoft Q&A

If a moderator finds AI-generated content on the platform that violates the requirements, they may take the following steps:

  • Reply to the content with a comment including information the platform's AI policy.
  • Delete the content that violates the policy, if the user doesn't respond to the notice or fails to make the necessary changes.
  • Suspend the user's account, if the user repetitively fails to make the necessary changes.

Use of alternative accounts to circumvent a suspension, would be considered in violation of our Code of Conduct for Microsoft Q&A.

Appeals process for deletions or suspensions due to AI usage on Microsoft Q&A

You can appeal the removal of your content from Q&A or the suspension of your account at this email address.

Next steps

To ask anything about this policy, use the Microsoft Q&A tag.