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Windows 10, version 1809 and Windows Server 2019

Find information on known issues and the servicing status for Windows 10, version 1809 and Windows Server 2019. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.

Current status as of May 11, 2021:
As of May 11, 2021, all editions of Windows 10, version 1809 and Windows Server 2019 have reached end of servicing, except LTSC editions. Devices running these editions will no longer receive monthly security and quality updates containing protections from the latest security threats.

As always, we recommend that you update your devices to the latest version of Windows 10 as soon as possible to ensure that you can take advantage of the latest features and advanced protections from the latest security threats. For information about servicing timelines and lifecycle, see the Windows 10 release information and Lifecycle FAQ - Windows.

    Known issues

    See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

    SummaryOriginating updateStatusLast updated
    The May 2024 security update might fail to install
    Some IT admins have reported that the update fails to install on devices where Windows is not set to English language
    OS Build 17763.5820
    KB5037765
    2024-05-14
    Resolved
    KB5039705
    2024-05-23
    16:11 PT
    Certain apps or devices might be unable to create Netlogon secure channel connections
    Scenarios which rely on synthetic RODC machine accounts might fail if they do not have a linked KRBTGT account.
    OS Build 17763.2452
    KB5009557
    2022-01-11
    Investigating
    2022-02-24
    17:41 PT
    Apps that acquire or set Active Directory Forest Trust Information might have issues
    Apps using Microsoft .NET to acquire or set Forest Trust Information might fail, close, or you might receive an error.
    OS Build 17763.2452
    KB5009557
    2022-01-11
    Mitigated
    2022-02-07
    15:36 PT

    Issue details

    May 2024

    The May 2024 security update might fail to install

    StatusOriginating updateHistory
    Resolved KB5039705OS Build 17763.5820
    KB5037765
    2024-05-14
    Resolved: 2024-05-23, 16:00 PT
    Opened: 2024-05-15, 19:17 PT

    Windows servers attempting to install the May 2024 Windows security update (KB5037765), released May 14, 2024, might face issues during the installation process. The installation might fail with an error code 0x800f0982. This issue is more likely to affect devices that do not have the English (United States) language pack.

    In addition to users encountering error code 0x800f0982, we have received reports that devices are failing to install the May 2024 security update with the error code 0x80004005. This error can occur even if the English (United States) language pack is installed.

    Some customers also reported install errors for this update on Windows 10, version 1809. Home users of Windows are unlikely to experience this issue since the Home and Pro editions of this Windows version reached end of servicing in 2020. Only Enterprise and IoT LTSC editions are under extended support.

    Resolution:

    This issue was resolved in the out-of-band (OOB) update KB5039705, which is available via the usual channels. Since this is a cumulative update, you do not need to apply any previous update before installing KB5039705, as it supersedes all previous updates for affected versions. This update does not contain any additional security updates from those available in the 5B update. Installation of this OOB will require a device restart. If your organization uses the affected platforms and hasn’t yet deployed the May 2024 security update yet, we recommend you apply this OOB update instead. To install this update, follow the steps under How to get this update in KB5039705.

    Affected platforms:

    • ​Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
    • ​Server: Windows Server, version 1809; Windows Server 2019

    February 2022

    Certain apps or devices might be unable to create Netlogon secure channel connections

    StatusOriginating updateHistory
    InvestigatingOS Build 17763.2452
    KB5009557
    2022-01-11
    Last updated: 2022-02-24, 17:41 PT
    Opened: 2022-02-24, 17:25 PT

    After installing KB5009557 or any updates released January 11, 2022 and later on your domain controllers, scenarios which rely on Read-only domain controllers (RODCs) or synthetic RODC machine accounts might fail to establish a Netlogon secure channel. RODC accounts must have a linked and compliant KRBTGT account to successfully establish a secure channel. Affected applications or network appliances, such as Riverbed SteelHead WAN Optimizers, might have issues joining domains or limitations after joining a domain.

    Next Steps: Affected apps and network appliances will need an update from their developer or manufacturer to resolve this issue. Microsoft and Riverbed are presently investigating and will provide an update when more information is available.

    Affected platforms:

    • ​Server: Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2

    Apps that acquire or set Active Directory Forest Trust Information might have issues

    StatusOriginating updateHistory
    MitigatedOS Build 17763.2452
    KB5009557
    2022-01-11
    Last updated: 2022-02-07, 15:36 PT
    Opened: 2022-02-04, 16:57 PT

    After installing updates released January 11, 2022 or later, apps using Microsoft .NET Framework to acquire or set Active Directory Forest Trust Information might fail, close, or you might receive an error from the app or Windows. You might also receive an access violation (0xc0000005) error. Note for developers: Affected apps use the System.DirectoryServices API.

    Next Steps: This issue was resolved in the out-of-band update for the version of .NET Framework used by the app. Note: These out-of-band updates are not available from Windows Update and will not install automatically. To get the standalone package, search for the KB number for your version of Windows and .NET Framework in the Microsoft Update Catalog. You can manually import these updates into Windows Server Update Services (WSUS) and Microsoft Endpoint Configuration Manager. For WSUS instructions, see WSUS and the Catalog Site. For Configuration Manger instructions, see Import updates from the Microsoft Update Catalog.

    For instructions on how to install this update for your operating system, see the KB articles listed below:

    • ​Windows Server 2022: 
    • ​Windows Server 2019: 
    • ​Windows Server 2016: 
    • ​Windows Server 2012 R2: 
    • ​Windows Server 2012:

    Affected platforms:

    • ​Client: None
    • ​Server: Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012

    Report a problem with Windows updates

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