Introduction
Exchange and SharePoint are reliable and common mediums for communication and collaboration between information workers in organizations of all sizes. As such, the mailboxes and document libraries they respectively use are repositories of valuable data. Organizations should establish policies and provide guidelines to users about how to responsibly use messaging and document systems. They should also include best practice guidelines on how to store data in these systems.
Organizations must also create policies to manage the life cycle of email and documents. These policies may require system administrators to:
- Keep messages and documents for a length of time based on business, legal, and regulatory requirements.
- Preserve mailbox data and documents for litigation and investigation purposes.
- Prepare to search for and provide the required messaging and document records to fulfill eDiscovery requests.
This module examines how organizations can use archive mailboxes to manage the retention of mail items the organization must keep. It also covers the removal of mail items they don't want to keep. The module also explores how organizations can use records management in Microsoft 365 to manage their high-value content for legal, business, or regulatory obligations.
The module concludes by examining how to restore deleted data in Exchange Online and SharePoint Online. You learn the restoration process of deleted Exchange Online data is a two step process - recover the deleted data and then restore the recovered data. You also learn that restoring deleted data in SharePoint Online involves two recycle bins - the Site recycle bin and the Site Collection recycle bin.