Introduction
Sometimes there are issues that affect user productivity less visible or historically difficult to pinpoint. Help desk tickets containing a title along the lines of "User reports device seems slow" are as old as the computer itself. What's worse is users might come to accept a device's poor performance, ignoring a real issue that ultimately reduces productivity. When this issue is reported, it can often be labor-intensive trying to identify to root cause.
Endpoint Analytics is cloud-based service that monitors the health of devices and provides insights into some of that user experience. Endpoint analytics can help identify policies or hardware issues that ultimately create a poor user experience, and help remediate those issues.
Objectives
After this module, you should be able to:
- Describe the benefits of Endpoint Analytics
- Describe how Endpoint Analytics can monitor performance and the user experience
- Describe how Endpoint Analytics can identify application issues
- Describe how Endpoint Analytics can be used to help transition to modern management and Windows 11