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Lync and Private Line

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There are a lot of new features available in Lync, and one of them is called “Private Telephone Lines”. A complete review of this feature can be found in this TechNet article:

http://technet.microsoft.com/en-us/library/gg412728.aspx

I was eager to test this feature, maybe because in the article it stated that Private telephone lines can only be configured with the Lync Server Management Shell, and yes I’m a big fan of the Shell Smile

Set Private Telephone Line using the Shell

After launching the Lync Management Shell, I couldn’t see the Private Line when running Get-CsUser | FL

IVC-0399

But after adding a *, there it was Smile

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To enable the private line, all you have to do is, run Set-CsUser –PrivateLine, and specify a valid number, like “Tel:+3227041888”

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And same for another user in my demo environment, user1:

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Even though it is possible to run the Set-CsUser cmdlet and hand out a Private Line value for a non Enterprise-Voice enabled Lync user, it won’t work Smile

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When dialing that number, it won’t work.

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Configure custom ringtone using the Lync client

Browsing to the options of your Lync client, it is fairly easy to configure a different/custom ring tone for your private line, as can be seen in the picture below:

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System notification for the call tells the user that the incoming call is on his or her private line

When calling someone using his/her private number, the following system notification pops up:

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Whereas a call to someone’s enterprise voice number, shows the following pop up:

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Ilse

Comments

  • Anonymous
    March 10, 2011
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  • Anonymous
    April 07, 2011
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  • Anonymous
    April 18, 2012
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  • Anonymous
    December 14, 2012
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  • Anonymous
    September 09, 2013
    you can use the following command to display all of the assigned private lines: get-csuser | format-table -property displayname,privateline

  • Anonymous
    December 03, 2015
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  • Anonymous
    February 03, 2016
    The comment has been removed