A CRM Riff

A mostly Microsoft Dynamics CRM blog with random riffs on music, Microsoft, and the Northwest.

Microsoft Partners can get Microsoft Dynamics CRM Online for free!

From PartnerPoint.com: That headline may have you confused. We aren't generally bashful in singing...

Author: Jim Glass Jr Date: 03/01/2011

Top 10 Reasons to Choose Microsoft Dynamics CRM

World-class customer experiences begin with your people. By giving your people the right tools to...

Author: Jim Glass Jr Date: 02/22/2011

GeekGive: Northwest Harvest at MVP Summit 2011

tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';

Author: Jim Glass Jr Date: 02/21/2011

Richard Knudson: Web Analytics in Dynamics CRM 2011, Part 1

As many of you know, Richard Knudson is one of my fav CRM bloggers. Last month he published Web...

Author: Jim Glass Jr Date: 02/18/2011

Microsoft Dynamics SDK 5.0.1 Released

The Microsoft Dynamics CRM 2011 Software Development Kit (SDK) has been updated. The SDK...

Author: Jim Glass Jr Date: 02/16/2011

Bing’s Amazing Picture of the Day

For anyone living under a rock, Bing changes the picture on their site daily. Today’s picture...

Author: Jim Glass Jr Date: 02/15/2011

Four Questions with Microsoft's Brad Wilson: CRM, Life in the Cloud and Defining What Makes an Influencer Influential

socialmediatoday presents Robin Carey’s conversation with Brad Wilson: … I recently had...

Author: Jim Glass Jr Date: 02/10/2011

Visit the Microsoft Dynamics CRM Online Upgrade Center

An exciting new version of the service based on Microsoft Dynamics CRM 2011 has just been released....

Author: Jim Glass Jr Date: 02/09/2011

Book Recommendation: slide:ology:

Matt Cooper, a friend and coworker, sent this in email last week. I thought I’d share the...

Author: Jim Glass Jr Date: 02/08/2011

Microsoft Dynamics CRM 2011 ~ Scenarios

Just watched the Microsoft Dynamics CRM 2011 Scenario video and I’m luvin’ it. Using three of top...

Author: Jim Glass Jr Date: 02/02/2011

Microsoft Jazz Band does Zoot Suit Riot

Just a quick share, the MJB performed their first (of five) gig on Seattle’s Eastside. Did I mention...

Author: Jim Glass Jr Date: 02/01/2011

The Extensibility Model of Microsoft Dynamics CRM

The extensibility platform is the heart of Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM...

Author: Jim Glass Jr Date: 01/25/2011

DigitalSurgeons: Facebook vs Twitter Infographic

Kudos to DigitalSurgeons. Very interesting... the differences are subtle, but important. Facebook =...

Author: Jim Glass Jr Date: 01/24/2011

Microsoft Dynamics CRM 2011 Launch Time is Here!

There's still time!  Register before 9AM PST for today's global Microsoft Dynamics CRM 2011...

Author: Jim Glass Jr Date: 01/20/2011

FAQ: Making Suggestions for Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011 is now being finished and the new version is available. What would you...

Author: Jim Glass Jr Date: 01/18/2011

Are you ready for the Microsoft Dynamics CRM 2011 Launch?

The global virtual Microsoft Dynamics CRM 2011 launch event happens on Thursday, January 20th, 2011...

Author: Jim Glass Jr Date: 01/12/2011

Microsoft Dynamics Case Studies

Iowa Goodwill Establishes Powerful Client-Tracking System with CRM Technology Goodwill Industries of...

Author: Jim Glass Jr Date: 01/10/2011

Microsoft Dynamics CRM 2011 Launch Widget ~ Now Available

Download our new Microsoft Dynamics CRM 2011 Launch Widget for a live event countdown & the...

Author: Jim Glass Jr Date: 01/07/2011

Announcing MVPNation 2011 in Seattle

MVPNation is a new community event (March 3-4, 2011, Seattle) that connects three important...

Author: Jim Glass Jr Date: 01/04/2011

Get Satisfaction: Social Studies ~ How to Succeed in Social Business

Get Satisfaction provides an Infographic: The Evolution of CRM v2 with charts defining and mapping...

Author: Jim Glass Jr Date: 12/27/2010

Microsoft Dynamics CRM 2011 Cloud Acceleration Lab

During last week, Microsoft hosted xRM Cloud Acceleration Lab in Redmond, WA. There were 14 on-site...

Author: Jim Glass Jr Date: 12/21/2010

SDK download for Microsoft Dynamics CRM 2011

Download the Software Development Kit for Microsoft Dynamics CRM 2011. This package contains the...

Author: Jim Glass Jr Date: 12/20/2010

Move to Microsoft Dynamics CRM 2011 ~ Now’s the time!

Get $200 per user when you switch 15+ seats from Salesforce.com or Oracle. Couldn’t be a better time...

Author: Jim Glass Jr Date: 12/15/2010

Countdown to the Microsoft Dynamics CRM 2011 Global Launch Event

Just in case you are living in a cave and missed this announcement this morning, here it is again....

Author: Jim Glass Jr Date: 12/13/2010

Word 2010: For all your Revolutionary Ideas

You can bet that TJ, GW and gang would have loved having Microsoft Word when crafting the...

Author: Jim Glass Jr Date: 12/10/2010

Twitter #MSDYNCRM

I’m often surprised at the number of friends on Twitter who don’t use hash tags. Users can group...

Author: Jim Glass Jr Date: 12/09/2010

Talking Dynamics CRM and the CRMUG event with the Dynamics CRM MVP's

Our Microsoft Dynamics CRM MVP's always deliver great value at any of our events and at the recent...

Author: Jim Glass Jr Date: 12/01/2010

Meet the Microsoft Dynamics 2011 Team ~ Part I

Author: Jim Glass Jr Date: 11/29/2010

xRMVirtual: Moving from Microsoft Dynamics CRM 4.0 to version 2011

Just got this and wanted to make sure all my peeps see the invitation: xRMVirtual and Julie Yack has...

Author: Jim Glass Jr Date: 11/27/2010

Top 10 Strategic Technologies for 2011

From Gartner Identifies the Top 10 Strategic Technologies for 2011 we get this nugget: “Gartner...

Author: Jim Glass Jr Date: 11/18/2010

Microsoft Dynamics CRM Resources for the rest of us ~ Redux

Wish I’d written this. Thanks Leon! Microsoft Dynamics CRM Resources for the rest of us There...

Author: Jim Glass Jr Date: 11/15/2010

Friday Noise ~ the Piano

Luv this pic and running to another meeting. This post will have to do for today: lisman_piano_057 @...

Author: Jim Glass Jr Date: 11/12/2010

Microsoft Research ~ Accelerating Research and Discovery

I luv these guys. This research department reminds me of Thomas Edison and his inventors. Microsoft...

Author: Jim Glass Jr Date: 11/09/2010

Tricks and tips from people who use Microsoft Dynamics CRM

From the Resource Center: This place is for the community to share best practices and tips about...

Author: Jim Glass Jr Date: 11/04/2010

xRMVirtual: This Just In…

Sorry for this being late, but xRMVirtual meeting ready to go tomorrow morning with a presentation...

Author: Jim Glass Jr Date: 11/01/2010

Bing’s way cool pic today

I luv being surprised by the pictures on Bing every morning.  tweetmeme_style = 'compact';...

Author: Jim Glass Jr Date: 11/01/2010

Microsoft Jazz Band at Big Daddy’s ~ 2010

One of the unexpected pleasures of working at a world-class company is working with some very...

Author: Jim Glass Jr Date: 10/28/2010

Windows Security Blog Alert: Fake Microsoft Security Essentials

Fake Microsoft Security Essentials software on the loose. Don’t be fooled by it! Last week, we saw...

Author: Jim Glass Jr Date: 10/26/2010

Microsoft Dynamics CRM 2011 beta for Microsoft Outlook

From the CustomerEffective folks, I’ve been spending time with CRM 2011 beta for Outlook, and there...

Author: Jim Glass Jr Date: 10/20/2010

Microsoft Dynamics CRM and Office 365 – Powered Productivity

If you look closely at any successful company you will find productivity is the engine fueling...

Author: Jim Glass Jr Date: 10/19/2010

Visit CRMUG’s Town Hall

Luv, luv, luv this resource, CRMUG’s Town Hall: tweetmeme_style = 'compact'; tweetmeme_source =...

Author: Jim Glass Jr Date: 10/18/2010

Microsoft Delivers at Convergence 2010 Europe

Convergence Europe kicked off this morning and a lot of our CRM team peeps and MVPs are there. This...

Author: Jim Glass Jr Date: 10/14/2010

Last Chance ~ CRMUG Summit 2010

In just a couple weeks, a number of CRM MVPs will be traveling to Orlando for the annual CRMUG...

Author: Jim Glass Jr Date: 10/08/2010

Microsoft Dynamics CRM 2011 ~ Videos on YouTube now

I’m luvin’ the series of Microsoft Dynamics CRM 2011 created by the team program managers. We’ve...

Author: Jim Glass Jr Date: 10/07/2010

What will the next ten years bring us… LightSpace

I keep telling my friends that the new technology adoption and creation curve is so steep that we...

Author: Jim Glass Jr Date: 10/06/2010

PartnerPoint: Turn Cloud Storage into a File Server - Introducing the Nasuni Filer 2.0 - Free Webcast

With all of the buzz around Azure and The Cloud, I thought you might be interested in this upcoming...

Author: Jim Glass Jr Date: 10/05/2010

Your Time in the Microsoft Forums ~ An ongoing legacy

A lot of people spend a fair amount of time in the forums researching issues, answering questions,...

Author: Jim Glass Jr Date: 10/04/2010

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