Point of sale (POS) application and user language settings

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This article describes how to change language settings in the Microsoft Dynamics 365 Commerce Store Commerce app and Store Commerce for web.

The Store Commerce app and Store Commerce for web support environments where language settings and translations can vary between the store and user settings. For example, the store could be located in a region where English is most common for their customers, but some workers prefer to use the application with French translations.

Data language

Regardless of the user's settings, the Store Commerce app and Store Commerce for web always use the store's language settings to determine the translations used for data. This approach ensures that all users and customers have a consistent experience. Examples of data include:

• Products
• Attributes and values
• Category names
• Printed or emailed transaction receipts
• Payment method names
• Line display messages

The store's language also appears on the main POS sign-in screen, since the user isn't known before signing in. If a translation isn't available for the store's language, the POS reverts to the company's language.

Configuring the store's language setting

Set the store's language from All stores on the Store page under General > Regional Settings > Language. Use the drop-down list to choose the language for each store.

User interface language

The POS user's language setting determines the translations used in the application user interface. This setting includes all labels, menus, and lists that aren't considered data. One exception is the text that appears on POS button grids. The button grids don't support translations, so they always show the text as defined on the button. To support translated buttons, you need to copy and maintain separate button grids and assign them to the users as appropriate.

Configuring the user's language setting

Set the POS user's language from All workers on the Worker page under Retail and Commerce > Language. Don't set it on the main Profile tab. POS doesn't use the language setting from the Profile tab. If you don't set the user's language or set it to a language without translations, POS uses the store's language.

	UI language	Data language (products, receipt formats, line display, etc.)
Company	Default	Default
Store	Overrides company	Overrides company
User	Overrides store or company	Never