Accounts receivable setup overview

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Use this topic as your guide to setting up Accounts receivable.

Prerequisites

Set up the following modules:

• System administration

• Organization administration

• General ledger

  • If you plan to use payment journals, you must first set up payment journals in the Journal names form.

  • If you plan to run exchange rate adjustments, you must set up currency codes in the Currencies form, exchange rate types in the Exchange rate types form, and currency exchange rates in the Currency exchange rates form.

• In Cash and bank management, set up bank accounts to use with methods of payment.

Main setup forms for Accounts receivable

Use the following forms to set up the basic functionality of Accounts receivable for each legal entity. The forms are listed in the recommended order of setup.

To make the setup process simpler, you can create templates from the first records that are created. A template typically includes entries in many fields that reflect the features that the organization wants to implement for a particular type of customer.

1. Define the terms of payment that you assign to sales orders and customers, and that determine invoice due dates, in the Terms of payment form.

   For complete guidelines, see Terms of payment (form).

2. Create and maintain information about how the organization receives payments from customers in the Methods of payment - customers form.

   For complete guidelines, see Methods of payment - customers (form).

3. Create and maintain groups of customers who share key parameters for posting, settlement and payment, reporting, and forecasting in the Customer groups form.

   For complete guidelines, see Customer groups (form).

4. Set up the way in which customer transactions are posted to the general ledger in the Customer posting profiles form.

   For complete guidelines, see Customer posting profiles (form).

5. Set up default entries, various types of functionality, and number sequences for Accounts receivable in the Accounts receivable parameters form.

   For complete guidelines, see Accounts receivable parameters (form).

6. Define the format of various documents related to customers in the Form setup form.

7. Create and maintain the customer accounts that the organization does business with in the Customers form.

   For complete guidelines, see Customers (form).

Optional setup forms for Accounts receivable

The setup of Accounts receivable includes several other steps beyond the basic functionality.

The additional setup forms are organized by functionality.

Customer classification groups

• Create and maintain customer classification groups to prioritize customers in the Customer classification groups form.

  For complete guidelines, see Customer classification groups (form).

Workflow

• Set up workflow configurations for journal approvals in the Accounts receivable workflows form.

  For complete guidelines, see Workflows (list page).

Reasons

• Set up reason codes in the Customer reasons form to manage customer reason codes.

  For complete guidelines, see Reasons (form).

• Set up free text invoice templates in the Free text invoice templates form.

  For complete guidelines, see Free text invoice templates (form).

Charges

• Set up codes for the charges to use in sales orders in the Charges code form.

  For complete guidelines, see Charges code (form).

• Create and maintain charges groups for customers in the Customer charge groups form.

  For complete guidelines, see Charges groups (form).

• Create and maintain groups of charges for items in the Item charge groups form.

  For complete guidelines, see Charges groups (form).

• Define the charges to automatically assign to orders in the Auto charges form.

  For complete guidelines, see Auto charges (form).

Supplementary items

• Create and maintain supplementary item groups for customers in the Supplementary item groups - Customer form.

• Create and maintain supplementary item groups for items in the Supplementary item groups - Inventory form.

Distribution

• Create and maintain the conditions for an item's transfer from seller to buyer in the Terms of delivery form.

  For complete guidelines, see Terms of delivery (form).

• Create and maintain the means of transport used when delivering an order from the seller to the buyer in the Modes of delivery form.

  For complete guidelines, see Modes of delivery (form).

• Create and maintain reasons for the deliveries in the Reasons for delivery form.

  For complete guidelines, see Reasons for delivery (form).

• Create and maintain identifier codes and descriptions for delivery destinations in the Destination codes form.

  For complete guidelines, see Destination codes (form).

• Create and maintain descriptions for the various package types in the Package appearance form.

  For complete guidelines, see Package appearance (form).

• Create and maintain a list of carrier names and addresses in the Carrier form.

  For complete guidelines, see Carrier (form).

Forms

• Create the standard text that appears on various forms in the Form notes form.

• Set up the sorting orders for sales orders, picking lists, packing slips, and invoices in the Form sorting parameters form.

  For complete guidelines, see Sales form sorting parameters (form).

• Set up print management information for originals and copies of forms in the Print management setup form.

  For complete guidelines, see Print management setup (form).

Payment

• Set up and manage the terms for obtaining cash discounts in the Cash discounts form. The cash discount codes are linked to customers and are applied to sales orders.

  For complete guidelines, see Cash discounts (form).

• Set up payment schedules to manage installment payments from customers in the Payment schedules form.

  For complete guidelines, see Payment schedules (form).

• Define the payment days that are used for the calculation of due dates, and specify payment days for a specific day of the week or month, in the Payment days form.

  For complete guidelines, see Payment days (form).

• Create and maintain payment fees that are associated with customers in the Payment fee form.

  For complete guidelines, see Customer payment fee (form).

• Create and maintain payment steps in the Payment step form.

  For complete guidelines, see Payment step (form).

• Create and maintain information about credit card processors in the Payment services form.

  For complete guidelines, see Payment services (form).

Collections

• Set up and manage aging period definitions for use on the Collections list page in the Aging period definitions form.

  For complete guidelines, see Aging period definitions (form) and Set up collections.

• Set up and manage queries that define groups of customers in the Customer pools form.

  For complete guidelines, see Customer pools (form) and Set up collections.

• Set up and manage collections agents in the Collections agent form.

  For complete guidelines, see Collections agents (form) and Set up collections.

• Create and manage collection letter sequences and connect them with collection letter lines in the Collection letter form.

  For complete guidelines, see Collection letter (form).

• Set up and manage interest codes in the Interest form.

  For complete guidelines, see Interest setup (form).

Statistics

• Create line of business codes that you assign to customers in the Line of business form.

  For complete guidelines, see Line of business (form).

• Create and manage customer statistics groups to use as criteria in inquiries and on reports in the Statistics form.

  For complete guidelines, see Statistics group (form).

Optional setup

Organization administration

• Set up invoice number sequence groups in the Number sequences form. (Click Organization administration > Common > Number sequences > Number sequences. On the Action Pane, click Number sequence.)

  For complete guidelines, see Number sequences (list page).

• Set up address setup forms (Organization administration > Setup > Addresses):

  • Address setup

    For complete guidelines, see Address setup (form).

  • NAF codes

  • Import ZIP/postal codes

General ledger

• Set up financial dimensions in the Financial dimensions form. (Click General ledger > Setup > Financial dimensions > Financial dimensions.)

  For complete guidelines, see Financial dimensions (form).

• Set up tax information in the following tax setup forms (General ledger > Setup > Sales tax):

  • Sales tax codes

    For complete guidelines, see Sales tax codes (form).

  • Sales tax groups

    For complete guidelines, see Sales tax groups (form).

  • Item sales tax groups

    For complete guidelines, see Item sales tax groups (form).

  • Account group

    For complete guidelines, see Ledger posting groups (form).

  • Sales tax exempt codes

    For complete guidelines, see Sales tax exempt codes (form).

  • Sales tax jurisdictions

    For complete guidelines, see Sales tax jurisdictions (form).

  • Sales tax authorities

    For complete guidelines, see Sales tax authorities (form).

  • Sales tax settlement periods

    For complete guidelines, see Sales tax settlement periods (form).

Cash and bank management

• Set up the Central Bank purpose code in the Payment purpose codes form. (Click Cash and bank management > Setup > Payment purpose codes.)

  For complete guidelines, see Payment purpose codes (form).