Perform a stock count
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
You can use Enterprise Portal for Microsoft Dynamics AX to perform stock counts from any computer that has Internet access. You do not have to use a point of sale (POS) register.
And, you can use Enterprise Portal to perform two kinds of stock counts:
Unscheduled stock count – These stock counts are initiated by a store, when the items that must be counted are not specified by the head office. Unscheduled counts are often used for informal counts or spot checks, as part of loss prevention measures.
Scheduled stock count – These stock counts are initiated by the head office, which specifies the items that must be counted. The head office creates a counting document and sends it to the store, where actual on-hand quantities of stock are entered into Enterprise Portal.
When the unscheduled or scheduled stock count is completed, the store sends the completed counting document back to the head office, where it is posted to inventory.
You can perform a stock count by using a scanner or by entering the item information manually. If necessary, you can suspend the stock count and resume it later.
You can also perform unscheduled stock counts in Microsoft Dynamics AX for Retail POS. For more information, see Retail POS Help.
Note
Before you can perform a stock count, make sure that a store inventory terminal, a worksheet mask, and a staff member who has store inventory access are set up. For more information, see Retail Headquarters Help.
Create a new unscheduled stock count
Log on to your company’s Enterprise Portal webpage by using an account that has store inventory access.
Enterprise Portal displays the Home page. The Home page displays the Role Center that has been assigned to you.
Click the Retail tab, and then, under Common, click Stock counts.
Enterprise Portal displays a list of stock counts.
Click New, enter a description, and then click Continue.
Enterprise Portal displays the Stock count form.
In the Reference number field, type a reference number for the stock count.
Follow one of these steps:
Scan an item.
In the Item number field, select an item number.
If the item is a variant, select dimensions in the Size, Color, Style, and Configuration fields, as necessary.
In the Quantity field, type the product's quantity.
Click Add.
Repeat steps 8 through 11 for each item to count.
When you have finished adding items to the stock count, click Submit to send the stock count to Retail Headquarters.
Complete a scheduled stock count
Log on to your company’s Enterprise Portal webpage with an account that has store inventory access.
Enterprise Portal displays the Home page. The Home page displays the Role Center that has been assigned to you.
Click the Retail tab, and then, under Common, click Stock counts.
Enterprise Portal displays a list of stock counts.
Double-click an existing stock count.
Enterprise Portal displays the Stock count form.
For each product to count, in the Quantity field, type the product's quantity.
When you have finished counting, click Submit to send the stock count to Retail Headquarters.