Using Help for Microsoft Dynamics AX

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The Microsoft Dynamics AX 2012 Help system combines many sources into a single user-assistance portal. A Help server on your local network provides Help from Microsoft, and may also include customized Help created by a partner or customer for application users. In addition, Microsoft hosts the latest help for application users, system administrators, and software developers on the web. System administrators can also download and install the latest Help updates from Microsoft from CustomerSource.

In the Help system, you can use the table of contents or search to navigate.

Search Microsoft Dynamics AX 2012 Help on the web

Use the Microsoft Dynamics AX web search tool to search the latest online Help. You must have Internet access to use this Help.

 Web search for application users

 Web search for system administrators

 Web search for developers

 Combined web search

Find more Help resources

We know that Microsoft Dynamics AX has many sites and that searching for and locating documentation and resources can be a challenge. We have written a datasheet to help you navigate our websites and in-product help, and to understand when to use each resource: Help and Resources Datasheet.

The following list provides direct links to Microsoft Dynamics AX documentation centers and libraries, as well as to community sites where you can join discussions with other Microsoft Dynamics AX customers and partners.

 Browse help for application users on Technet

 Browse help for system administrators on Technet

 Visit the Developer Center for Microsoft Dynamics AX

 Browse Help for developers on MSDN

 CustomerSource is our primary support site. It hosts licensing information, KB articles, hotfixes, and updates, and allows you to submit support requests. (CustomerSource login required.)

 InformationSource provides resources to enable you to analyze, design, configure, and customize Microsoft Dynamics AX by following best practices from our solution architecture team. (CustomerSource or PartnerSource login required.)

 Find product training resources

 Participate in the Microsoft Dynamics AX community

 AX Support blog provides notices of updates about the content that we’ve recently released to TechNet and MSDN, in addition to great tips and tricks from our support team.

See also

Accessibility features of Help

Customizing the Help system

Help updates (CustomerSource)

Use Task recorder to create documents and other training material