Error with AttributeMap when upgrading Dynamics 365 Field Service
This article helps resolve the "AttributeMap" error messages when upgrading Microsoft Dynamics 365 Field Service.
Error with customerid and msdyn_serviceaccount
An AttributeMap, with ID: GUID, between attribute customerid and msdyn_serviceaccount of entity incident and msdyn_workorder, has an unmanaged base instance and therefore cannot be updated by a managed solution.
Resolution
You can follow these steps to resolve this issue. The attribute map will be automatically re-created by upgrading to a newer version. Review the attribute map and delete it in your environment.
- Go to Settings > Customization > Customize the System.
- Go to Entities > Work Orders > N:1 Relationships.
- Double-click the msdyn_account_msdyn_workorder_ServiceAccount row.
- Select Mappings.
- Select the Service Account mapping and delete it.
- Run upgrade again.
Error with customerid and msdyn_billingaccount
An AttributeMap, with ID: GUID, between attribute customerid and msdyn_billingaccount of entity incident and msdyn_workorder, has an unmanaged base instance and therefore cannot be updated by a managed solution.
Resolution
You can follow these steps to resolve this issue. The attribute map will be automatically recreated by upgrading to a newer version. Review the attribute map and delete it in your environment.
- Go to Settings > Customization > Customize the System.
- Go to Entities > Work Orders > N:1 Relationships.
- Double-click the msdyn_account_msdyn_workorder_BillingAccount row.
- Select Mappings.
- Select the Billing Account mapping and delete it.
- Run upgrade again.
Phản hồi
https://aka.ms/ContentUserFeedback.
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