出色的! 我很高兴它现在已经修复了。 非常欢迎您。 我很高兴为您提供帮助。
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太感谢了,
克里斯汀
锁定的问题。 此问题已从 Microsoft 支持社区迁移。 你可投票决定它是否有用,但不能添加评论或回复,也不能关注问题。
出色的! 我很高兴它现在已经修复了。 非常欢迎您。 我很高兴为您提供帮助。
为了回馈社区并帮助下一个遇到此问题的人,表明此回复是否解决了您的问题。 请单击下面的是或否。
太感谢了,
克里斯汀
Hi 小凌,
I'm Christine, a Windows user like you. I can see here that you can't delete a folder from your desktop. No worries, I'll do my best to help you.
Have you tried to delete it from Safemode already?
If not yet, please boot into Safe mode and try to delete it from there. To do that, you may follow the steps below:
From sign in page, please hold down the shift key on your keyboard and click the restart option on your screen. (Do not release the SHIFT key)
You will see the Choose an option screen: Click Troubleshooting,
click Advanced Options and clic Startup Settings
Click Restart and press 4 to enable the Safemode
Please log in and please try to delete the folder again.
Please restart and see if it will still show.
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Thank you,
Christine L
Independent Advisor
When I clicked Troubleshooting and rebooted the system, the icon disappeared from the desktop. Thank you, Christine L.