电脑经常死机，显示3个错误日志

Question

与 jhi_service 服务相依的 iphlpsvc 服务因下列错误而无法启动:

日志名称: System

来源: Service Control Manager

日期: 2022/1/18 16:38:37

事件 ID: 7001

任务类别: 无

级别: 错误

关键字: 经典

用户: 暂缺

计算机: DESKTOP-ONLSV5P

描述: 与 jhi_service 服务相依的 iphlpsvc 服务因下列错误而无法启动: 无法启动服务，原因可能是已被禁用或与其相关联的设备没有启动。

事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 7001 0 2 0 0 0x8080000000000000 7374 System DESKTOP-ONLSV5P jhi_service iphlpsvc %%1058 6A00680069005F0073006500720076006900630065000000

由于下列错误，TAOAccelerator 服务启动失败:

TAOAccelerator 不是有效的 Win32 应用程序。

日志名称: System

来源: Service Control Manager

日期: 2022/1/18 16:38:37

事件 ID: 7000

任务类别: 无

级别: 错误

关键字: 经典

用户: 暂缺

计算机: DESKTOP-ONLSV5P

描述: 由于下列错误，TAOAccelerator 服务启动失败: TAOAccelerator 不是有效的 Win32 应用程序。

事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 7000 0 2 0 0 0x8080000000000000 7376 System DESKTOP-ONLSV5P TAOAccelerator %%193 540041004F0041006300630065006C0065007200610074006F0072000000

出现硬件错误。描述该情况的记录包含在此事件的数据部分。

日志名称: System

来源: Microsoft-Windows-WHEA-Logger

日期: 2022/1/18 16:38:38

事件 ID: 1 任务类别: 无

级别: 错误

关键字: WHEA Error Event Logs

用户: LOCAL SERVICE

计算机: DESKTOP-ONLSV5P

描述: 出现硬件错误。描述该情况的记录包含在此事件的数据部分。

事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1 0 2 0 0 0x8000000000000002 7379 System DESKTOP-ONLSV5P 3408 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

Answer 1

您好！

很抱歉到现在才回复您。发生了已更正的硬件错误。 组件: PCI Express Root Port。

似乎与当前电脑中内存与磁盘存在联系，

建议您尝试打开您的机箱，拔插内存条，擦拭内存金手指，清理机箱灰尘，

完成后重组机箱重启，并联系设备厂商更新内存与硬盘相关的驱动程序版本，看看是否可以解决您的问题。

希望以上的信息可以帮助到您，如果存在疑问或其他问题，也欢迎随时回复本帖。

Answer 2

发生了已更正的硬件错误。 

组件: PCI Express Root Port

错误源: Advanced Error Reporting (PCI Express)

主总线: 设备: 函数: 0x0: 0x1: 0x0

辅助总线: 设备: 函数: 0x0: 0x0: 0x0

主要设备名称: PCI\VEN_8086&DEV_4C01&SUBSYS_00000000&REV_01

辅助设备名称: 

日志名称: System

来源: Microsoft-Windows-WHEA-Logger

日期: 2022/1/19 21:48:19

事件 ID: 17

任务类别: 无

级别: 警告

关键字:

用户: LOCAL SERVICE

计算机: DESKTOP-ONLSV5P 描述: 发生了已更正的硬件错误。

组件: PCI Express Root Port 错误源: Advanced Error Reporting (PCI Express)

主总线: 设备: 函数: 0x0: 0x1: 0x0

辅助总线: 设备: 函数: 0x0: 0x0: 0x0

主要设备名称: PCI\VEN_8086&DEV_4C01&SUBSYS_00000000&REV_01

辅助设备名称: 事件 Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 17 1 3 0 0 0x8000000000000000 9444 System DESKTOP-ONLSV5P 4 {00000000-0000-0000-0000-000000000000} 0xdf 4 0x101 0x10 0x407 0x0 0x1 0x0 0x0 0x0 0x0 0x0 0x8086 0x4c01 0x30400 0x0 0x0 0x0 0x0 0x1 00000000000000000000000000000000 PCI\VEN_8086&DEV_4C01&SUBSYS_00000000&REV_01

Answer 3

谢谢帮助，现在就是电脑使用时没有规律的死机，基本每次死机都会有硬件错误的日志，设备管理器没有叹号的设备和驱动，系统也重做过跟多次，请问这种情况是硬件出现问题的概率大还是软件层的问题？

Answer 4

mabowen，您好！

非常感谢您来微软社区技术支持平台咨询，我们会尽力帮助您。

Windows 死机出现异常事件，您可以尝试参考以下内容：

一、事件ID：7001，相关依存的服务无法启动导致出现问题，

您可以尝试打开服务，找到与 jhi_service 服务相依的 iphlpsvc 服务，手动启动这个服务，看看是否有效果。

二、事件ID：7000，TAOAccelerator 服务启动失败，您可以尝试以下方案进行操作，看看是否可行：

”Win+R“打开运行，键入：regedit，打开注册表编辑器，

定位到：HKEY_LOCAL_MACHINE\SYSTEM\CurrentControl\Set\Services\CldFlt

在右侧找到”start“的项，双击打开进行编辑，将值变更为”3“并保存。

完成后重启您的电脑，看看是否可以解决这个问题。

三、事件ID：1，硬件出现问题，

建议您尝试打开您的设备管理器，看看是否出现警告或异常的设备或驱动？

如果有，建议您尝试更新或重新安装这些驱动程序，完成后点击”检测硬件变动“，再重启您的电脑，

看看是否可以恢复正常。

希望以上的信息可以帮助到您。如果存在疑问或其他问题，也欢迎随时回复本帖。