请检查所有字段中的详细信息是否正确，或尝试其他卡。

Question

I have attempted to link a credit card multiple times without success, even though all the provided information is accurate. Could you please tell me what might be the reason? Both my account region and the credit card's region match, and I have successfully linked this same card to Google Play; however, linking it to my Microsoft account consistently fails. Is there any way to resolve this issue?

---

已搬到: <社区中心 | 未监视>

Answer 1

Disclaimer: Due to this thread is posted in Chinese locale forum. But because you use English for this post, I will answer according to the language you use. If you need me to answer in Chinese, please feel free to let me know, I'll answer in the language you are comfortable with.  

---

Hello Sebastian Carter

Is there any error screen show up when you tried to link your card to your account? If yes, then can you provide the screenshot? This can help me better understand the issue you are facing.

If you need further assistance, here is also how to contact Microsoft Support chat for help:

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
3. In this section, you will need to sign in to your Microsoft account. 
4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
5. You can select " Chat with a support agent in your web browser " to access the chat window. 

I hope you can get the support you need, have a nice day.