Thanks are due to the fine folks at the Microsoft CRM E2 (Engineering for Enterprise) team as well as the CRM Product Group for this timely whitepaper.
Here’s the link: https://bit.ly/mjV7EN
You’ll find information for both the web client and the Outlook client, specifically:6
- A general approach to optimization and maintenance
- Factors that can adversely affect the performance of Microsoft Dynamics CRM clients
- Options available for configuring Microsoft Dynamics CRM clients to overcome potential performance issues
- Best practices for customizing Microsoft Dynamics CRM clients for optimal performance