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日志文件访问教程
本教程介绍如何使用通话 SDK 访问存储在设备上的日志文件。
先决条件
- 访问
CallClient
实例
// Call when a support request is being called
private void onSupportRequest(String userMessage) {
// Assuming the getSupportFiles method returns a List or similar collection.
List<SupportFile> supportFiles = callClient.getdebugInfo().getSupportFiles();
// Send the files and any user message to your Ticket System
dispatchSupportRequestToBackend(userMessage, supportFiles);
}
// Call when a support request is being called
private func onSupportRequest(userMessage: String) {
// Assuming the getSupportFiles method returns an array or similar collection.
let supportFiles = callClient.debugInfo.getSupportFiles()
// Send the files and any user message to your Ticket System
dispatchSupportRequestToBackend(userMessage: userMessage, supportFiles: supportFiles)
}
// Call when a support request is being called
private void OnSupportRequest(string userMessage)
{
// Assuming the GetSupportFiles method returns a List or similar collection.
IReadOnlyList<SupportFile> supportFiles = callClient.DebugDetails.SupportFiles;
// Send the files and any user message to your Ticket System
DispatchSupportRequestToBackend(userMessage, supportFiles);
}
后续步骤
有关如何构建端到端支持流的详细信息,请参阅集成支持文档。 本文档可帮助你找到可用的工具,以便你在应用程序中创建有效的支持流。