Knowledge Article (KnowledgeArticle) table/entity reference (Microsoft Dynamics 365)

Organizational knowledge for internal and external use.

Note

The Microsoft Dynamics 365 Knowledge Article (KnowledgeArticle) table extends the Microsoft Dataverse Knowledge Article (KnowledgeArticle) table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• msdyn_creationmode
• msdyn_sourceofcreation
• SetProductAssociations

msdyn_creationmode

Property	Value
Description	Opiton set to hold details about article if it is generated by AI or manually created
DisplayName	Creation Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_creationmode
RequiredLevel	None
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	msdyn_knowledgearticle_msdyn_creationmode

msdyn_creationmode Choices/Options

Value	Label
0	Manual
1	Copilot

msdyn_sourceofcreation

Property	Value
Description	Option set to hold details about article origin, if it is generated from Real Time Harvesting/ Bulk Harvesting/ knowledge draft assist/ Manual
DisplayName	Source of Creation
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_sourceofcreation
RequiredLevel	None
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	msdyn_knowledgearticle_msdyn_sourceofcreation

msdyn_sourceofcreation Choices/Options

Value	Label
0	Manual
1	DraftAssist
2	RealTimeHarvest
3	BulkHarvest

SetProductAssociations

Property	Value
Description	Set Product Associations
DisplayName	Set Product Associations
IsValidForForm	True
IsValidForRead	True
LogicalName	setproductassociations
RequiredLevel	None
Type	Boolean
GlobalChoiceName	knowledgearticle_setproductassociations
DefaultValue	False
True Label	Completed
False Label	Mark As Complete

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• incident_knowledgearticles
• knowledgearticle_BulkOperations
• knowledgearticle_CampaignResponses
• knowledgearticle_IncidentResolutions
• knowledgearticle_msdyn_copilottranscripts
• knowledgearticle_msdyn_ocliveworkitems
• knowledgearticle_msdyn_ocsessions
• knowledgearticle_msfp_alerts
• knowledgearticle_msfp_surveyinvites
• knowledgearticle_msfp_surveyresponses
• knowledgearticle_OpportunityCloses
• knowledgearticle_OrderCloses
• knowledgearticle_Posts
• knowledgearticle_QuoteCloses
• KnowledgeArticle_ServiceAppointments
• msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle
• msdyn_intentsolutionmap_knowledgearticleid_knowledgearticle
• msdyn_knowledgearticle_msdyn_kbenrichment_kbid
• msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity
• msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

incident_knowledgearticles

Many-To-One Relationship: knowledgearticleincident incident_knowledgearticles

Property	Value
ReferencingEntity	knowledgearticleincident
ReferencingAttribute	knowledgearticleid
ReferencedEntityNavigationPropertyName	incident_knowledgearticles
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10 QueryApi: null ViewId: e3a4edef-0fd6-4c87-8863-b564be6167f5

knowledgearticle_BulkOperations

Many-To-One Relationship: bulkoperation knowledgearticle_BulkOperations

Property	Value
ReferencingEntity	bulkoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_BulkOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_CampaignResponses

Many-To-One Relationship: campaignresponse knowledgearticle_CampaignResponses

Property	Value
ReferencingEntity	campaignresponse
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_CampaignResponses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_IncidentResolutions

Many-To-One Relationship: incidentresolution knowledgearticle_IncidentResolutions

Property	Value
ReferencingEntity	incidentresolution
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_IncidentResolutions
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msdyn_copilottranscripts

Many-To-One Relationship: msdyn_copilottranscript knowledgearticle_msdyn_copilottranscripts

Property	Value
ReferencingEntity	msdyn_copilottranscript
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msdyn_copilottranscripts
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msdyn_ocliveworkitems

Many-To-One Relationship: msdyn_ocliveworkitem knowledgearticle_msdyn_ocliveworkitems

Property	Value
ReferencingEntity	msdyn_ocliveworkitem
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msdyn_ocliveworkitems
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msdyn_ocsessions

Many-To-One Relationship: msdyn_ocsession knowledgearticle_msdyn_ocsessions

Property	Value
ReferencingEntity	msdyn_ocsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msdyn_ocsessions
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msfp_alerts

Many-To-One Relationship: msfp_alert knowledgearticle_msfp_alerts

Property	Value
ReferencingEntity	msfp_alert
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msfp_alerts
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msfp_surveyinvites

Many-To-One Relationship: msfp_surveyinvite knowledgearticle_msfp_surveyinvites

Property	Value
ReferencingEntity	msfp_surveyinvite
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msfp_surveyinvites
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_msfp_surveyresponses

Many-To-One Relationship: msfp_surveyresponse knowledgearticle_msfp_surveyresponses

Property	Value
ReferencingEntity	msfp_surveyresponse
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_msfp_surveyresponses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_OpportunityCloses

Many-To-One Relationship: opportunityclose knowledgearticle_OpportunityCloses

Property	Value
ReferencingEntity	opportunityclose
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_OpportunityCloses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_OrderCloses

Many-To-One Relationship: orderclose knowledgearticle_OrderCloses

Property	Value
ReferencingEntity	orderclose
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_OrderCloses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

knowledgearticle_Posts

Many-To-One Relationship: post knowledgearticle_Posts

Property	Value
ReferencingEntity	post
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_Posts
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

knowledgearticle_QuoteCloses

Many-To-One Relationship: quoteclose knowledgearticle_QuoteCloses

Property	Value
ReferencingEntity	quoteclose
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	knowledgearticle_QuoteCloses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

KnowledgeArticle_ServiceAppointments

Many-To-One Relationship: serviceappointment KnowledgeArticle_ServiceAppointments

Property	Value
ReferencingEntity	serviceappointment
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	KnowledgeArticle_ServiceAppointments
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

Many-To-One Relationship: msdyn_copilotknowledgeinteraction msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle

Property	Value
ReferencingEntity	msdyn_copilotknowledgeinteraction
ReferencingAttribute	msdyn_knowledgearticleid
ReferencedEntityNavigationPropertyName	msdyn_copilotknowledgeinteraction_knowledgearticleid_knowledgearticle
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_intentsolutionmap_knowledgearticleid_knowledgearticle

Many-To-One Relationship: msdyn_intentsolutionmap msdyn_intentsolutionmap_knowledgearticleid_knowledgearticle

Property	Value
ReferencingEntity	msdyn_intentsolutionmap
ReferencingAttribute	msdyn_rootknowledgearticleid
ReferencedEntityNavigationPropertyName	msdyn_intentsolutionmap_knowledgearticleid_knowledgearticle
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_knowledgearticle_msdyn_kbenrichment_kbid

Many-To-One Relationship: msdyn_kbenrichment msdyn_knowledgearticle_msdyn_kbenrichment_kbid

Property	Value
ReferencingEntity	msdyn_kbenrichment
ReferencingAttribute	msdyn_kbid
ReferencedEntityNavigationPropertyName	msdyn_knowledgearticle_msdyn_kbenrichment_kbid
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity

Many-To-One Relationship: msdyn_knowledgearticlesuggestion msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity

Property	Value
ReferencingEntity	msdyn_knowledgearticlesuggestion
ReferencingAttribute	msdyn_suggestedentity
ReferencedEntityNavigationPropertyName	msdyn_knowledgearticle_msdyn_knowledgearticlesuggestion_suggestedentity
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

Many-To-One Relationship: msdyn_suggestioninteraction msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity

Property	Value
ReferencingEntity	msdyn_suggestioninteraction
ReferencingAttribute	msdyn_suggestedentity
ReferencedEntityNavigationPropertyName	msdyn_knowledgearticle_msdyn_suggestioninteraction_msdyn_suggestedentity
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

Many-to-Many relationships

These relationships are many-to-many. Listed by SchemaName.

• msdyn_msdyn_customerasset_knowledgearticle
• msdyn_msdyn_ocliveworkitem_knowledgearticle
• msdyn_product_knowledgearticle

msdyn_msdyn_customerasset_knowledgearticle

See msdyn_customerasset msdyn_msdyn_customerasset_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	msdyn_msdyn_customerasset_knowledgearticl
IsCustomizable	True
SchemaName	msdyn_msdyn_customerasset_knowledgearticle
IntersectAttribute	knowledgearticleid
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_msdyn_ocliveworkitem_knowledgearticle

See msdyn_ocliveworkitem msdyn_msdyn_ocliveworkitem_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	msdyn_msdyn_ocliveworkitem_knowledgeartic
IsCustomizable	True
SchemaName	msdyn_msdyn_ocliveworkitem_knowledgearticle
IntersectAttribute	knowledgearticleid
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_product_knowledgearticle

See product msdyn_product_knowledgearticle Many-To-Many Relationship

Property	Value
IntersectEntityName	msdyn_product_knowledgearticle
IsCustomizable	True
SchemaName	msdyn_product_knowledgearticle
IntersectAttribute	knowledgearticleid
NavigationPropertyName	``
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
knowledgearticle