Provide support - Update a service request

服务:

Partner Center Rest

API 版本:

v1

更新服务请求

PATCH https://api.partnercenter.microsoft.com/v1/servicerequests/{service_request_id}

URI 参数

名称	在	必需	类型	说明
service_request_id	path	True	string	服务请求标识符

请求头

Media Types: "application/json-patch+json", "application/json", "text/json", "application/*+json"

名称	必需	类型	说明
IncludeOrganizationRequests		string	如果存在，在尝试更新服务请求之前，将为支持请求管理员角色的调用方授权。 需要作为支持请求管理员进行授权才能更新组织服务请求。

请求正文

Media Types: "application/json-patch+json", "application/json", "text/json", "application/*+json"

名称	类型	说明
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string (date-time)
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string minLength: 0 maxLength: 16 pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate	string (date-time)
lastModifiedDate	string (date-time)
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity (int32)
status	ServiceRequestStatus (int32)
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string maxLength: 255

响应

名称	类型	说明
204 No Content		成功 Media Types: "text/plain", "application/json", "text/json"
400 Bad Request	ProblemDetails	请求错误 Media Types: "text/plain", "application/json", "text/json"
403 Forbidden	ProblemDetails	禁止 Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	找不到 Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	错误 Media Types: "text/plain", "application/json", "text/json"

定义

名称	说明
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

Object

名称	类型	说明
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

Object

名称	类型	说明
dateTime	string
timeZone	string

FileInfo

Object

名称	类型	说明
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer (int64)
id	string
location	string

ProblemDetails

Object

名称	类型	说明
detail	string
instance	string
status	integer (int32)
title	string
type	string

ResourceAttributes

Object

名称	类型	说明
etag	string
objectType	string

ServiceRequest

Object

名称	类型	说明
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string (date-time)
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string minLength: 0 maxLength: 16 pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate	string (date-time)
lastModifiedDate	string (date-time)
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity (int32)
status	ServiceRequestStatus (int32)
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string maxLength: 255

ServiceRequestAdditionalInfo

Object

名称	类型	说明
payLoad
type	string

ServiceRequestContact

Object

名称	类型	说明
contactId	string
email	string (email)
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

Object

名称	类型	说明
createdByName	string
createdDate	string (date-time)
text	string
updatedByName	string

ServiceRequestOrganization

Object

名称	类型	说明
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

枚举

值	说明
0
1
2
3

ServiceRequestStatus

枚举

值	说明
0
1
2
3