Development and Administration for Dynamics 365 Business Central
Dynamics 365 Business Central is a complete enterprise resource planning (ERP) software solution for mid-sized organizations that is fast to implement, easy to configure, and simple to use. Right from the start, simplicity has guided — and continues to guide — innovations in product design, development, implementation, and usability. Users can customize and administrate their Business Central experience in the product. Other tasks for administration and development require a more specialized profile, and in this Development and Administration section, you can find more technical information, including information about developing for Dynamics 365 Business Central using the AL Language extension and Visual Studio Code.
Get started with development and administration documentation
The content in this section of the learn.microsoft.com site is intended for people who are Business Central resellers, administrators, or developers, and people who want to get started with Business Central development or administration. If you are a functional consultant or user of Business Central, check out the Business Functionality Help instead.
Resources for an administrator
As a system administrator, IT professional, or superuser, you have tools available for you to configure, update, and maintain a Business Central solution. The tools and processes are somewhat different depending on whether Business Central is deployed online or on-premises. It also depends on whether you are an internal administrator, or you work for a partner.
The following table outlines recommended content for you to get started:
|Deployment of Dynamics 365 Business Central||Describes the difference between making Business Central available online and on-premises.|
|Administration of Business Central Online as an internal administrator||Learn about resources that are available to you as the system administrator, IT professional, or superuser of a Business Central customer.|
|Administration of Business Central Online as a partner||Learn about resources that are available to you as a Business Central reselling partner.|
|The Business Central Administration Center||Learn about the administration center and what you can do there.|
|Technical Support for Dynamics 365 Business Central||Learn about the tools that are available to you to help you troubleshoot your customers' Business Central.|
|Managing Technical Support||Learn about how to handle support requests.|
|Administration of Business Central On-Premises||Learn about resources that are available to you as the system administrator, IT professional, or superuser of Business Central on-premises.|
|Configuring the Help Experience||Learn about your options for deploying Help for Business Central.|
Resources for a developer
You can extend Business Central with add-on apps, vertical or horizontal solutions, and with integration to other products and services.
The following table outlines recommended content for you to get started:
|Developer learning paths on Microsoft Learn||Provides links to role-specific training.|
|Development in AL||Get an understanding of the basics and terms you will encounter while working in Visual Studio Code with the AL extension.|
|Get Started with AL||Learn how to set up a development environment.|
|The SMB Opportunity for App Publishers||Learn about the business opportunity for building your app on top of Business Central.|
|Get Started with Building Apps||Learn how to get started as a partner.|
Resources for a reseller
As a reseller of Business Central online, your route to get started depends on whether you are already familiar with Business Central on-premises or its predecessor, Dynamics NAV, or if you are already familiar with the Cloud Solution Provider program. The following table outlines recommended content for you to get started:
|Get Started as a Reseller of Business Central Online||Landing page for readiness for resellers.|
|Business Functionality in Business Central||Landing page for the core functionality in Business Central.|
|Business Central on Microsoft Learn||Provides links to role-specific training.|
|Enroll in the Cloud Solution Provider program||Describes the different models for selling in the Cloud Solution Provider (CSP) program so you can determine which works best with your business.|
Enroll in the CSP program
The Cloud Solution Provider (CSP) program helps your company to be more involved in your customers' businesses, beyond reselling licenses. In CSP, you can choose to enroll as an indirect reseller or a direct bill partner.
In most cases, you will enroll as an indirect reseller and then work with an indirect provider, also referred to as a distributor, who then manages all interaction with Microsoft in terms of licensing and technology, so that you can focus on sales and support. If you decide to enroll as a direct bill partner in order to fully own the end-to-end relationship with both customers and Microsoft, make sure that you meet the eligibility requirements. For more information, see Enroll in the Cloud Solution Provider program in the Microsoft Partner Center content.
The Microsoft Partner Center is a generic portal where partners can sell and manage customer subscriptions for Microsoft services, such as Microsoft 365, Azure, Dynamics 365, and others, as well as for some third-party products. For more information, see the Partner Center documentation.
Some indirect providers (distributors) provide their resellers with a custom portal that optimizes and enhances the experience beyond the Partner Center. They can also provide indirect resellers with an API to automate some of the customer onboarding steps. Contact your indirect provider to find out more.
Both indirect resellers and direct bill partners can access and support their customers' Business Central by setting up a reseller relationship with them.
To service customers in a specific country, your partner company's Azure Active Directory (Azure AD) tenant and CSP account must be registered in the regional CSP market that covers that country. For more information, see Cloud Solution Provider program regional markets and currencies.
When you buy Business Central offers on behalf of your CSP customers, the CSP offer must be available in both your own tenant's country and in your customer's tenant's country. For example, if your tenant is located in Slovakia and the customer's tenant is in Germany, you will not be able to sell Dynamics 365 Business Central Premium to that customer, because this offer is currently not available in Slovakia.
Similarly, if your tenant is located in Germany and the customer's tenant is in Slovakia, you will not be able to sell Dynamics 365 Business Central Premium to that customer, because this offer is currently not available in Slovakia.
Other roles and profiles
Business Central supports the same profiles and roles as other Dynamics 365 services. If you see yourself as a solution architect or functional consultant, for example, Business Central has functionality and content for you. Look around in the Help & Support section here, for example, ramp up on features in the business functionality content, or learn how you can integrate this with other products.
If you are completely new to Business Central, we recommend you take the Get started learning path.
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Dynamics 365 Business Central Business Functionality Help
Dynamics 365 Business Central on Microsoft Learn
FAQ for Dynamics 365 Business Central Development and Administration
Resources for Help and Support for Dynamics 365 Business Central
The Lifecycle of Apps and Extensions
Maintenance of AppSource Apps and Per-Tenant Extensions
Microsoft Dynamics 365 Business Central on the Dynamics 365 blog
Dynamics 365 Business Central Partner Portal
Dynamics NAV Developer and ITPro Content
Dynamics 365 Product Licensing