Can we increase mail Size in Azure Communication Services?

Hi @Jampula Damodhar Naidu ,

Thank you for reaching us regarding the issue.

It looks like you're looking to increase the maximum email size limit in Azure Communication Services from 10 MB to 30 MB. Unfortunately, the service has a default limit of 10 MB for email attachments, and to send larger files, like those up to 30 MB, you would need to make a support request to Azure.

Here's what you can try:

1. Request a Quota Increase: You can request an increase in your email sending limits by following these steps:

• Sign in to the Azure Support Request
• Navigate to your Azure Communication Services resource.
• Go to the support request section and submit a request for a quota increase, specifying that you would like to increase the email size limit.
• Be sure to provide justification for the increase.

2. Using Azure Blob Storage:
   If you need to send attachments larger than 10 MB and the increase isn’t approved, consider storing the files in an Azure Blob Storage account and then include a link to the files in your email. You can secure the files with a Shared Access Signature (SAS) for controlled access.
3. Monitor Your Request: After submitting your request, monitor your email for confirmation and updates from the Azure backend team about your quota increase.

If your request is denied, make sure to review any feedback given and adjust your request accordingly.
References:
https://learn.microsoft.com/en-us/azure/communication-services/concepts/service-limits#email
https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-quota-increase
https://learn.microsoft.com/en-us/azure/storage/blobs/storage-blobs-introduction

Kindly let us know if the above helps or you need further assistance on this issue.

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