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2 answers

UPDATE MY CURRENT MICROSOFT ACCOUNT

How do I review and update my current billing and correct my name, current billing and sign-in information for both my wife and I in our HOME FAMILY account.?????

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T15:59:26.0766667+00:00
Ronald Rasmus 0 Reputation points
answered 2026-09-11T16:30:51.3333333+00:00
Ronald Rasmus 0 Reputation points
1 answer

URGENT: Sole Global Administrator Locked Out of Paid Microsoft 365 Business Tenant – MFA/Authenticator Failure

I am the owner and sole Global Administrator of a paid Microsoft 365 Business tenant. I have been locked out for months because Microsoft Authenticator no longer generates the verification code required to sign in. My password works, but after entering…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-09-11T15:13:20.1733333+00:00
Adam Troyer 0 Reputation points
commented 2026-09-11T16:30:20.17+00:00
Kristen Tran 1,520 Reputation points Independent Advisor
2 answers

on my computer all my music files are there but are now empty

all my music files are there but are now empty how do I recover

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-11T15:54:04.2233333+00:00
JP Truter 0 Reputation points
answered 2026-09-11T16:29:45.1033333+00:00
DaveM121 929K Reputation points Independent Advisor
0 answers

MS 365 Family subscription (renewed for the year in April) has disappeared from my account

Our MS Word does not work anymore om a Mac. Aree these related, how can this be resolved. We hve list the lst 3 days working time.

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-09-11T16:29:21.42+00:00
David Baker 0 Reputation points
0 answers

microsoft access

My employer went bankrupt. I cant access my one drive or microsoft account. How to I get access please?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-11T15:00:22.8833333+00:00
Bruce Aitchison 0 Reputation points
edited the question 2026-09-11T16:28:05.86+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected."

Shape/Button hyperlinks on protected sheets worked last week in Excel Online but are now completely unclickable unless the sheet is unprotected." This is major for our company and we have hundreds of users with "Menu" buttons on the first…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-09T19:46:36.9733333+00:00
Chris Botha 0 Reputation points
commented 2026-09-11T16:27:52.9833333+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
1 answer

I can't access a word document that I created

I went to go look at a lab report that I was half done with on word and for some reason I can't access it. It said that I don't have permission to access it. I don't know why I wouldn't have access to it considering I made it but I can't even view it.…

Microsoft 365 and Office | Word | For education | Other
asked 2026-09-11T16:26:05.97+00:00
Mel 0 Reputation points
answered 2026-09-11T16:26:23.7233333+00:00

AI answer

3 answers

Outlook app no longer working on android phone; email folders are all blank

My Hotmail account works normally at Outlook.com in a browser, but Outlook for Android stopped syncing today. I uninstalled/reinstalled Outlook and reset the account and sync settings. The account is recognized as Outlook.com and the correct address is…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-09T18:42:10.59+00:00
Lindsey K 0 Reputation points
commented 2026-09-11T16:26:18.4466667+00:00
Lindsey K 0 Reputation points
6 answers

Windows 11 update wants me to install 25H2 again?

Hi, I already have windows pro 11 25H2 installed since last year and everything has been fine cut to this week with the new update KB5124008 and now it shows in windows update windows 11 25H2 the same exact version I use as you can see in the picture. I…

Windows for home | Windows 11 | Windows update
asked 2026-09-10T23:59:55.1166667+00:00
Philip 0 Reputation points
commented 2026-09-11T16:26:15.8233333+00:00
Philip 0 Reputation points
0 answers

Can't Deploy AI Models - Startups Sub With Many Workloads and 40K Credit is on Azure AI Foundry Free Tier -

Hi I keep getting rejected to Add Quota in Azure AI Foundry because Im on their Tier 0 For some reason, I need to please be granted the ability to deploy the Tier 1 AI Models like GPT-6-Astra in my Azure AI Foundry but having a Founders Credit account…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,644 questions
asked 2026-09-11T16:13:32.1266667+00:00
P. Damian Leon 0 Reputation points
edited the question 2026-09-11T16:25:48.5666667+00:00
P. Damian Leon 0 Reputation points
1 answer One of the answers was accepted by the question author.

Office Professional 2021 use in tandem with 365 - October 2026

I'm assisting a customer who wants to continue using Publisher after it reaches the end of support in October 2026. The customer currently has a Microsoft 365 subscription, which they need to keep for services such as 200 GB of OneDrive storage and,…

Microsoft 365 and Office | Publisher | For business
asked 2026-06-29T02:24:18.63+00:00
Jim Hunt 20 Reputation points
commented 2026-09-11T16:25:34.78+00:00
Michele Abbasciano 0 Reputation points
0 answers

Excel ctrl D not working since the latest update

Hi, Help, I have excel 2024 pro and ctrl + D has not been working since the latest update on the 8th September 2026 - Version 2608 (Build 20326.20144) Roy

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-11T16:25:27.98+00:00
Roy Andrews 0 Reputation points
2 answers

How do I set up my Global admin ID for my tenant so that I can access my professional email id?

I need to get this set up, so that I can send some approval mails from my global id email id. how do I get it set up?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T11:38:38.75+00:00
Mohit Agarwal 0 Reputation points
commented 2026-09-11T16:25:27.32+00:00
Heimerdinger 295 Reputation points Independent Advisor
4 answers

How do I add a "contact list" of people to an existing calendar event?

I would like to add my entire staff to a calendar meeting event without having to enter each individual separately - there are approximately 60 staff members. I used to be able to type the "contact list" name in the invite or send to area of an…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-09T11:13:59.58+00:00
Bonenberger, Denise 0 Reputation points
commented 2026-09-11T16:25:25.0866667+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

Microsoft Storage limits

I have been having trouble getting my mail through Outlook. I was told to check out the Microsoft Storage limits. What I found was this: Total used**: 174** GB / 1 TB. [Get more…

Microsoft 365 and Office | Other
asked 2026-09-11T16:25:01.3733333+00:00
Greg Della-Croce 0 Reputation points
answered 2026-09-11T16:25:22.79+00:00

AI answer

1 answer

Azure for Students: allowed regions policy restricts VM deployment and France Central has no available free VM SKU

Hello Azure Support Team, I am using an Azure for Students subscription and I am trying to create a free Linux virtual machine for learning and development purposes. My subscription has the Microsoft-managed policy "Allowed resource deployment…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,341 questions
asked 2026-09-11T13:15:34.8633333+00:00
BRUNO CARDOSO RODRIGUES 0 Reputation points
answered 2026-09-11T16:24:08.0933333+00:00
Jose Benjamin Solis Nolasco 12,116 Reputation points Volunteer Moderator
0 answers

Open on Different Monitor

In the new Microsoft Outlook, how can I click through emails and have each message window open on a different monitor?

Outlook | Windows | New Outlook for Windows | For education
asked 2026-09-11T16:23:30.6533333+00:00
Timothy Brown 0 Reputation points
1 answer

Unable to regain Global Administrator access to Microsoft 365 Business tenant

Hi, I am the owner of a small UK business and am trying to regain administrative control of our Microsoft 365 tenant. Our Microsoft 365 environment was originally set up by a third-party IT provider several years ago. The relationship with that provider…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-22T10:33:15.0166667+00:00
EW 0 Reputation points
edited a comment 2026-09-11T16:21:44.51+00:00
EW 0 Reputation points
1 answer

why are the saved e-mails not being displayed in the browser version of outlook?

why are the saved e-mails not being displayed in the browser version of outlook? It looks like some kind of sync problem.

Outlook | Web | Outlook.com | Email
asked 2026-09-11T16:21:15.4733333+00:00
Val Huggins 0 Reputation points
answered 2026-09-11T16:21:32.83+00:00

AI answer

1 answer

my office apps no longer recognize that I have office 365 on my mac

my Office 365 apps no longer let me edit. They keep saying that I don't have Office 365 but I do. It was automatically paid for months ago and it was working just a month or two ago. Now it says that I don't have it? How do I speak with a support…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T15:17:20.2666667+00:00
Kurk Sparks 0 Reputation points
commented 2026-09-11T16:21:02.4733333+00:00
David Baker 0 Reputation points