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3 answers

Outlook version confusing.

Hi. I have the latest outlook version number 5.2614.0 (42614008) download from Google play store. But the appgallery store displayed unknown version 5.2611.0 The developer name is in the Chinese? Which I can't read and I haven't update to that…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-04-16T13:57:25.19+00:00
Mlh 20 Reputation points
answered 2026-04-17T02:50:52.85+00:00
Sumit D - IA 164.9K Reputation points Independent Advisor
1 answer

Unable to activate windows using the Product Activation Portal

Even though I have entered the correct installation ID using the Product Activation Portal, the message "Sorry, we were unable to verify your installation ID." appears and I cannot activate Windows.

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-04-17T02:50:28.72+00:00
夏秋 祐大(Yudai Natsuaki) 0 Reputation points
answered 2026-04-17T02:50:41.4466667+00:00
Q&A Assist
1 answer

Start Button & Search Bar no longer work

I must have accidently deleted a system file recently. I'm running Windows 11. My Start button & Search Bar no longer work. When I right click the Start button to get to the "System" function, I receive an error message, which I have…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-16T21:03:40.2633333+00:00
AP Rutledge 0 Reputation points
commented 2026-04-17T02:50:36.9866667+00:00
Ivan B 106.4K Reputation points Independent Advisor
1 answer

email failed to sent in Logic Apps

in Logic Apps, I have a task to auto start up VM, the VM has started up successfully but it failed to notify me via email. In the configuration, I did select "Notify Me" and entered my email address. Below is the error details: {…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,781 questions
asked 2026-04-17T02:38:35.5866667+00:00
heng yeow (nova) 70 Reputation points
commented 2026-04-17T02:50:28.5933333+00:00
Pravallika KV 13,305 Reputation points Microsoft External Staff Moderator
1 answer

I can never receive emails from American express credit card company

I've been using the same email with Amex for over 9 years and I can always receive emails from them, such as account alerts, transactions and whatever. In the past few months, I can never receive any emails from them. I called them numerous times and…

Outlook | Web | Outlook.com | Email
asked 2026-04-16T19:41:08.0466667+00:00
Qiuli Wu 0 Reputation points
edited an answer 2026-04-17T02:49:57.19+00:00
Winnie-B 7,270 Reputation points Microsoft External Staff Moderator
2 answers

Teams Recording Sharing and removing unwanted parts

I just completed a team meeting presentation, and want to share the recording, however there are 3 parts recorded, 2 of them while i was testing the connection and the Powerpoint, How can I remove the ones I dont need and then share the 'FInal' with…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-01-29T19:16:34.1333333+00:00
Steven Tory 0 Reputation points
answered 2026-04-17T02:49:52.1166667+00:00
Roberto Espinoza Chamorro 0 Reputation points
2 answers

how to stop being classed as spammer

I am secretary of a Royal Order Of Scotland Masonic Lodge with over 60 members and an address list of over 40 potential visitors and guests. i need to forward information by email to my members and potential guests and I keep being stopped, How can I…

Microsoft 365 and Office | Other
asked 2026-04-16T13:38:02.15+00:00
David Fildes 0 Reputation points
answered 2026-04-17T02:49:20.19+00:00
Sumit D - IA 164.9K Reputation points Independent Advisor
1 answer

Repeated Event 41 Kernel-Power Critical Errors causing Windows 11 Laptop to Restart

I've had this problem for a quite a while now and it causes my laptop to restart about two or three times a day. I'll be in the middle of watching a video or it'll just be sat idle and suddenly the screen goes black and it starts back up again. It…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-17T01:16:13.51+00:00
Alex Wood 0 Reputation points
commented 2026-04-17T02:48:34.72+00:00
Alex Wood 0 Reputation points
2 answers One of the answers was accepted by the question author.

White screen when returning to ONE Note on my IPAD

In the last days i felt what i think might be a bug when using my one note on my iPad pro. It happens when I use another app and return to one note. I get the app screen completely white and i need to close the app and re-open again.

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-04-15T04:44:02.7033333+00:00
Quirino Lima 0 Reputation points
commented 2026-04-17T02:45:47.69+00:00
Kai-Ex 910 Reputation points Microsoft External Staff Moderator
1 answer

How to install Microsoft 365 in Mac

My Mac only supports Monterrey 12.7.6 and I can't download Powerpoint or the Microsoft package.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-04-17T02:07:27.7233333+00:00
Brenda Tejeda 0 Reputation points
answered 2026-04-17T02:45:26.5766667+00:00
Ivan B 106.4K Reputation points Independent Advisor
1 answer

Messages are not syncing between my phone and computer.

Messages are not syncing between my phone and computer in Teams

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-04-16T04:58:09.0333333+00:00
Deitrick Franklin 0 Reputation points
commented 2026-04-17T02:45:02.14+00:00
Kai-Ex 910 Reputation points Microsoft External Staff Moderator
3 answers

how to read write on usb drive.

so I have tried several things to set it right. But I am unable to restore ability of write to usb disks. Please help.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-04-16T10:35:15.8+00:00
James Krohn 0 Reputation points
answered 2026-04-17T02:44:46.2166667+00:00
Sin-D 9,105 Reputation points Microsoft External Staff Moderator
2 answers

Blank Screen after login on browser

My screen is blank after I login to MS online. I'm a business user.

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-04-16T02:55:31.9433333+00:00
Yvonne Lau OTTE 0 Reputation points
commented 2026-04-17T02:44:31.35+00:00
Kai-Ex 910 Reputation points Microsoft External Staff Moderator
2 answers

exam voucher for AI102-AI 102 : Azure AI Engineer Associate

Hi, I am unable to redeem exam voucher for AI102-AI 102 : Azure AI Engineer Associate. Could you please help here and guide how to redeem the exam voucher code.

Community Center | Not monitored
asked 2026-04-14T09:55:19.2+00:00
answered 2026-04-17T02:42:49.7633333+00:00
challa shaharsha 0 Reputation points
1 answer

How to fix email can't draft and can't open sent email and draft email

Hi everyone, I would like to seek the community’s help to resolve an issue. Thank you. Good morning. I am in the office, and I am unable to open my draft emails. I also cannot open sent emails, and some inbox emails cannot be read as well.

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-17T02:42:18.73+00:00
Derrick KOH 0 Reputation points
answered 2026-04-17T02:42:30.7666667+00:00
Q&A Assist
2 answers

Block a specific external address from attempting to chat in Teams

Hi all, Is it possible to block a specific address from attempting to chat in Teams? Thank you.

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-04-17T02:34:30.6866667+00:00
DT_2026 40 Reputation points
edited an answer 2026-04-17T02:42:18.3433333+00:00
DT_2026 40 Reputation points
0 answers

Why does Excel sometimes refuse to print in these situations and how do I fix it?

The error that comes up says "Your file could not be printed due to an error on Copier on . There are several possible reasons: There may not be enough memory available. Try closing files and programs you aren't using. If you use a network for…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-17T02:42:17.2433333+00:00
Ivan Nieves 0 Reputation points
1 answer

Discord keeps cutting my game audio

Discord keeps cutting my game audio. Any noise from my mic, will make my audio go in and out depending on how long the noise is(my voice usually). When in my settings, the sound mixers will go from 40%(i don't like loud games) to 0% as soon as I talk,…

Windows for home | Windows 10 | Devices and drivers
asked 2026-04-17T02:41:35.14+00:00
Nova Bean 0 Reputation points
answered 2026-04-17T02:41:52.9666667+00:00
Q&A Assist
2 answers

CAL LICENCES

Buen día, Solicito de su apoyo para la reactivación o migración de nuestras licencias RDC CAL, ya que nuestro servidor original sufrió un ataque de ransomware y ya no es confiable ni será reutilizado. Estamos en proceso de reinstalar un nuevo servidor y…

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-04-16T17:34:24.52+00:00
diana merodio 0 Reputation points
edited an answer 2026-04-17T02:40:22.9033333+00:00
Daphne Huynh (WICLOUD CORPORATION) 585 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Cosmos DB Support CRUD for foreign languages

Does Cosmos DB Support CRUD for foreign languages i.e. Japanese or Korean? I plan on building a system of records that will contain foreign language text. Is this possible?

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

2,098 questions
asked 2026-04-17T01:53:35.9966667+00:00
Arlan 0 Reputation points
accepted 2026-04-17T02:40:22.34+00:00
Arlan 0 Reputation points