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WindowsAppRuntime.1.8 Microsoft Store error 0X89235106

Hello, For the past few weeks now I have the "WindowsAppRuntime.1.8" update stuck in my Microsoft Store's Updates and Downloads queue and have been unable to resolve the error. I've tried some common troubleshooting steps online and have not…

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-16T19:40:05.64+00:00
Gregory 0 Reputation points
2 answers

Remove access to OneDrive account from abandonded or non-active

More than 4 years ago I was given access on my ******@gmail.com account to a OneDrive account. I resigned from the Condo Owners Forum Society of Alberta that administered this OneDrive account about 4 years ago. After I resigned, I requested that my…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-16T19:05:47.8333333+00:00
Roy Kelly 0 Reputation points
answered 2026-06-16T19:40:02.0466667+00:00
EmilyS726 240.2K Reputation points Independent Advisor
1 answer

Need Assistance with Microsoft 365 Global Admin Account Access

Dear Microsoft Team, I need your assistance with a Microsoft 365 issue. I am the Global Administrator of a Microsoft 365 trial tenant. Unfortunately, I accidentally cleared the data from my Microsoft Authenticator app and have lost access to the MFA…

Community Center | Not monitored
asked 2026-06-10T18:46:22.71+00:00
Noor Khan 0 Reputation points
edited the question 2026-06-16T19:40:00.7133333+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
1 answer

authenticator issue

new phone now i cannot log into authenticator, Cannot log into my GM catalog

Community Center | Not monitored
asked 2026-06-10T18:30:28.2633333+00:00
Reynolds, Rich 0 Reputation points
edited the question 2026-06-16T19:39:14.67+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Error Code: 399287 MFA via SMS not working - BadReputation

We are experiencing an issue with MFA via SMS in our tenant and have been for the past week or so. When attempting to use SMS for MFA, the authentication fails with the following…

Community Center | Not monitored
asked 2026-06-09T20:51:06.5466667+00:00
Kristian Bentsen Kjærgård (KBK) 65 Reputation points
edited the question 2026-06-16T19:38:11.8166667+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
1 answer

locked out of my tenant due to conditional access

I have a global policy on all user and cant login due to Conditional access policy. Can you help remove it?

Community Center | Not monitored
asked 2026-06-09T20:18:17.61+00:00
Mike Veschi 0 Reputation points
edited the question 2026-06-16T19:37:48.9733333+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
0 answers

Server not responding Unable to access regulatory documents right now. Please try again later.

I am attempting to update regulatory documents for SMS messaging, receiving this error constantly: Server not responding Unable to access regulatory documents right now. Please try again later.

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,698 questions
asked 2026-06-16T14:03:46.3066667+00:00
ERIC PROSHUTO 0 Reputation points
commented 2026-06-16T19:37:28.03+00:00
ERIC PROSHUTO 0 Reputation points
1 answer

Can't log in to anything, Outlook email on desktop, Outlook email on mobile, or Authenticator App (Entrada ID)

When I try to log in to my business account, I keep getting asked for a code from my Microsoft Authenticator App. In the app, my email account is listed with Microsoft Entrada ID. There are no codes. When I go into it, it tells me to "use this…

Community Center | Not monitored
asked 2026-06-04T20:16:09.33+00:00
Zayani Mandigo 0 Reputation points
edited the question 2026-06-16T19:37:02.7666667+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

Shared calendar only showing busy or free despite having full edit capabilities

I have a shared calendar with my family. Today the calendar instead of showing what the events are show free or busy. I access my calendar using the web and the app on my iphone. I have tried clearing the cache from both my laptop and phone, removing…

Outlook | Web | Outlook.com | Calendar
asked 2026-06-11T03:42:45.82+00:00
Tara Maloney 35 Reputation points
commented 2026-06-16T19:36:48.0233333+00:00
Ajay Kapur 0 Reputation points
1 answer

Need help deleting an Entra Tenant created with my personal account.

I created a Microsoft Entra tenant with my personal Outlook account. I don’t have Global Admin access and need help deleting the tenant. I created it correctly the second time around and I am submitting this inquiry from the correct account that is…

Community Center | Not monitored
asked 2026-06-02T17:22:59.0033333+00:00
Sharon Nyamboli 0 Reputation points
edited the question 2026-06-16T19:36:39.5233333+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
0 answers

Updates Certificate Profiles Creates - ResourceOperationFailure

"statusMessage": "{\"status\":\"Failed\",\"error\":{\"code\":\"ResourceOperationFailure\",\"message\":\"The resource operation completed with terminal provisioning state…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

883 questions
asked 2026-06-16T19:36:15.4866667+00:00
Isaac Cohen 0 Reputation points
0 answers

Updates Certificate Profiles Creates - ResourceOperationFailure

Hello, I am trying to create a new Certificate Profile but I am getting the following error: "statusMessage":…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

883 questions
asked 2026-06-16T19:35:47.58+00:00
Isaac Cohen 0 Reputation points
1 answer

Global admin acc locked out as in the new phone does not retain the credentials in authenticator app.

My Global admin acc is locked out and stuck at MFA because my new phone did not retain the MFA authentications in the authenticator app. I have opened the ticket and had been waiting to hear as I actively use this tenant for my everyday work. PII Have…

Community Center | Not monitored
asked 2026-06-09T18:55:09.9166667+00:00
Test_acc 0 Reputation points
edited the question 2026-06-16T19:35:46.47+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
1 answer

The authenticator app on my phone does not seem to be working properly.

I’m trying to add access to my Outlook account on my phone but it’s asking for me to input a number into the Authenticator app but the app never gives me the option to do that. Any thoughts?

Microsoft Security | Microsoft Authenticator
asked 2026-06-16T19:35:30.63+00:00
True North Boston 0 Reputation points
answered 2026-06-16T19:35:45.3033333+00:00

AI answer

1 answer

my authenticator app is not providing a code for my eventbrite account

my authenticator app is not providing a code for my eventbrite account like it used to, now I cant get into eventbrite

Microsoft Security | Microsoft Authenticator
asked 2026-06-16T19:35:20.1266667+00:00
Sheila Black 0 Reputation points
answered 2026-06-16T19:35:32.85+00:00

AI answer

0 answers

Unable to access Azure active directory B2C tenant I don't have MFA device

I'm unable to access an active directory B2C tenant because I don't have the multi factor authenticator device, I'm the only administrator, I need help resetting the MFA for the account. What shall I do? Not able to contact support.

Community Center | Not monitored
asked 2026-06-08T20:32:01.2033333+00:00
Mighty Wizards 0 Reputation points
edited the question 2026-06-16T19:35:13.0333333+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
4 answers

HOW TO PREVENT OUTLOOK 365 FROM AUTO SCROLLING TO CURRENT TIME

On the new MS Outlook 365, the calendar auto scrolls to current time. This makes it extremely difficult to view appointments earlier in the day when it is afternoon. HELP!

Microsoft 365 and Office | Other
asked 2026-02-24T22:08:05.5233333+00:00
Chris Carr 10 Reputation points
edited an answer 2026-06-16T19:34:54.8433333+00:00
Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
1 answer

MFA login error attempting az cli command after successful MFA login

I'm attempting to run: az containerapp update --name some-container-app-name --resource-group some-resource-group --yaml some-yaml-config.yaml and when submitting that command the response is: (RequestDisallowedByAzure) Resource 'some-resource-name'…

Community Center | Not monitored
asked 2026-06-05T20:26:24.4933333+00:00
robertmglynn 1 Reputation point
edited the question 2026-06-16T19:34:42.3166667+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive site locked NoAccess 1 month - [Moderator note: Personally Identifiable Information removed] - Retention policy deadlock - Need engineering help

I have an open Microsoft support ticket for over 1 month with no resolution. Hoping the community or a Microsoft engineer can help. SITUATION: A departed user (deleted over a year ago) had a OneDrive site that was accessible to other users until…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-06-01T16:00:58.32+00:00
IT user na 0 Reputation points
commented 2026-06-16T19:34:18.4633333+00:00
Alexis-NG 16,620 Reputation points Microsoft External Staff Moderator
1 answer

Awaiting Authentication Reset Approval for Sole Admin Business Account - days gone by with mixed messages from calls and emails

Wondering if anyone else is going through the same thing. On Tuesday I realised my Microsoft Authenticator stopped working for my business account - it is connected to my new phone app after getting a new phone but something has bugged and it needs…

Community Center | Not monitored
asked 2026-06-05T20:13:53.5666667+00:00
MR 0 Reputation points
edited the question 2026-06-16T19:34:16.53+00:00
Rukmini 42,595 Reputation points Microsoft External Staff Moderator