Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,568 questions
6 answers
New Outlook Issue — Unable to Open Email Attachments (New Outlook)
Reporting a new issue in New Outlook: When an email is received with an attachment (PDF, Excel, etc.), double-clicking the attachment to open it fails with a "Failed to open — restart Outlook" message. The only workarounds available are to…
Outlook | Windows | New Outlook for Windows | For business
asked
2026-10-28T13:05:41.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Catherine Salgado
0
Reputation points
commented
2026-10-29T11:14:24.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mark Hughes
0
Reputation points
1 answer
Aurora cape not showing up
i redeemed the code on September 29th (as shown in the picture) and i still haven't recieved the cape even after a month.
Windows for home | Windows 11 | Gaming
5,508 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 8%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
Where can I find private deliveries
Yesterday I registered in the Organizational skilling (OS) Customer Experience Portal (CxP). I've been advised I need to select "Private Deliveries" in order to see two Training Sessions (AZ-2008 DevOps Foundations: The Core Principles and…
Azure DevOps
1,668 questions
asked
2026-10-29T04:13:25.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jenny Williams
0
Reputation points
commented
2026-10-29T11:12:11.3333333+00:00
Nathan Roberts (SN)
14,156
Reputation points Student Ambassador
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Engage Center “No Access” blocks legal name change
I need to update the legal name associated with my Microsoft Certification profile before booking an exam. The Credentials Support link redirects to Engage Center, which displays “No Access”. I am signed in with the personal Microsoft account…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
312 questions
asked
2026-10-08T06:09:36.3366667+00:00
Lukas Harder
20
Reputation points
commented
2026-10-29T11:11:56.16+00:00
Gérard Oomens
133.6K
Reputation points
Volunteer Moderator
3 answers
my laptop has no audio #no audio
It was working fine, suddenly stopped audio.please help
Windows for home | Windows 11 | Devices and drivers
24,834 questions
asked
2026-10-29T02:39:35.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
claudia espinosa
0
Reputation points
answered
2026-10-29T11:11:28.5333333+00:00
Kapil Arya
38,686
Reputation points
Volunteer Moderator
2 answers
Folders on two separate PCs
My husband and I shut down our computers before leaving on vacation. When we booted back up, he and I suddenly had access to folders on both computers. If I delete his folder from my computer, he loses it as well. How do we un-share our documents?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,362 questions
asked
2026-10-28T19:52:33.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 13%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Celeste Renta
0
Reputation points
answered
2026-10-29T11:11:24.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
29,310
Reputation points Microsoft External Staff
Moderator
3 answers
Windows security something went wrong
Whenever o try to sign into any app or website with a passkey that I have to scan a QR code with it ops up goes away and I get hit with, “Something went wrong”, “there was a problem signing in with your passkey
Windows for home | Windows 11 | Security and privacy
8,863 questions
asked
2026-10-29T02:53:15.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
lekian proenza
0
Reputation points
answered
2026-10-29T11:10:56.6066667+00:00
Kapil Arya
38,686
Reputation points
Volunteer Moderator
0 answers
i need to talk to the microsoft 365 team as i have some issues
I need to talk to the microsoft 365 team to sort my issues with my subscripyion
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,615 questions
asked
2026-10-29T11:10:37.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Russell Bates
0
Reputation points
1 answer
purchased personal subscription
I purchased a personal subscription on the 14th October 2026. The money has been took out of my bank account but it is still telling me that I need to purchase Microsoft 365. I need this sorting as soon as possible because I have work that I need to…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,120 questions
asked
2026-10-29T10:35:29.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 62%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chloe McGovern
0
Reputation points
answered
2026-10-29T11:10:17.44+00:00
DaveM121
943.9K
Reputation points
Independent Advisor
2 answers
No schedule box
There is no schedule box in copilot - I have the premium program, and my task did not migrate
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
351 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
3 answers
How do I upgrade Windows 11 Home to Pro with a product key?
I have a Windows 11 Pro key, and my PC runs Windows 11 Home. I just enter the key in Settings > System > Activation > Change product key, (it's does not works) is there any working step?
Windows for home | Other | Install and upgrade
1,554 questions
asked
2026-10-29T06:16:08.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
stev9901
0
Reputation points
answered
2026-10-29T11:09:39.4533333+00:00
Kapil Arya
38,686
Reputation points
Volunteer Moderator
2 answers
Microsoft Forms word limit
I am struggling to create a form as when entering information into the description box my character count of 1971 is not allowed. Is there any version of a Microsoft form that allows this?
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,047 questions
asked
2026-10-29T10:59:02.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 28.000000000000004%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gray, Chloe
0
Reputation points
answered
2026-10-29T11:09:35.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.1K
Reputation points MVP
Volunteer Moderator
1 answer
UNABLE TO VIEW EMAIL IN MY NEW OUTLOOK INBOX
PLEASE SORT MY EMAIL INBOX - CAN NOT VIEW ANY EMAILS
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,568 questions
asked
2026-10-29T11:08:42.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevan Shephard
0
Reputation points
answered
2026-10-29T11:09:32.75+00:00
AI answer
2 answers
Microsoft 365 Developer Program
Subject: Request for Review of Microsoft 365 Developer Sandbox Eligibility and Accessibility Considerations Dear Microsoft 365 Developer Program Support Team, My name is Dror Levi, and I am an IT System Administrator currently building a small IT and…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
1,013 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
Boot and login animation regression to old dots ring after installing Build 26300.9818 (KB5127936)
Hello Microsoft Windows Team, After updating to Windows 11 Build 26300.9818 (KB5127936), I noticed a visual regression with the OS boot and login animation. The modern "Progressive Ring" animation (continuous loading bar) has unexpectedly…
Windows for home | Windows 11 | Windows update
15,743 questions
asked
2026-10-28T18:40:31.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
shan chen ying
0
Reputation points
commented
2026-10-29T11:08:24.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Anusara Thilakarathna
0
Reputation points
2 answers
Retrieve old chats after CoPilot upgrade
Microsoft has recently disabled the old CoPilot application, which effectively locks me out of all of my old chats because the application displays a non-clearable modal window which prevents me from doing anything but open the new coPilot app. How do I…
Microsoft Copilot | Other
2,353 questions
asked
2026-10-26T14:48:56.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Stoughton
0
Reputation points
commented
2026-10-29T11:08:13.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,745
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365 Global Administrator Locked Out – MFA Error 399287
My Microsoft 365 tenant with only one Global Administrator has been "locked out". Due to the admin changed phones, we lost access to Microsoft Authenticator. Although SMS verification is configured, it fails with error code 399287, possibly due…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,987 questions
asked
2026-10-29T10:55:42.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 33%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Efthymios (Makis) Avgerinos
0
Reputation points
edited the question
2026-10-29T11:07:48.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,805
Reputation points Microsoft External Staff
Moderator
1 answer
Updating Outlook
I have been given 1 day to 'update' Outlook, but the procedure doesn't work. I get this dead end HELP! Screenshot_20261029-101202.png
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,427 questions
asked
2026-10-29T10:36:20.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 98%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
David Kenyon
0
Reputation points
answered
2026-10-29T11:07:46.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,700
Reputation points
Independent Advisor
0 answers
Unable to access the ID Governance Lifecycle Workflows page
How can I set up the inactivity policy ? This article shows that you don't need a license to use the Agent ID default inactivity policy. https://learn.microsoft.com/en-us/entra/id-governance/agent-default-inactivity-policy However, eventhough I have…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,430 questions
asked
2026-10-29T11:07:09.8566667+00:00
EnterpriseArchitect
6,416
Reputation points
asked
2026-10-29T11:07:09.8566667+00:00
EnterpriseArchitect
6,416
Reputation points
2 answers
Personal Vault suddenly empty
My Personal Vault is suddenly empty of all documents. It has 1T of storage. Connected toa Chatbot...no hep. I keep getting no help. I need to speak with a real person.
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,144 questions
asked
2026-10-28T20:29:03.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 42%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nanette Krueger
0
Reputation points
answered
2026-10-29T11:06:12.64+00:00
Kai-H
29,310
Reputation points Microsoft External Staff
Moderator