Hi,
Thank you for posting your query.
Kindly follow the steps provided below to resolve your issue.
Method 1: Follow these steps to run the troubleshooter.
a. Press “Windows key + W”.
b. Type “Troubleshooting” without quotes in the Search box and hit enter.
c. Select “Hardware and Sound” from the Troubleshooter Window.
d. Select “Hardware and Devices” under Devices option.
e. Follow the On Screen instructions.
Method 2: I would advise you to download and install the latest sound drivers for Windows 10 from your manufacture's website if it is available otherwise run the drivers for Windows in Compatibility mode.
. Right click on setup file.
b. Click on Properties.
c. Click on Compatibility tab.
d. Put a check mark on Run this program in compatibility mode for.
e. Select the supported operating system.
f. Put a check mark on Run this program as an administrator under Privilege Level.
Method 3: Tips for fixing common sound problems.
Please refer to the below link:
I hope this information helps. Please do let us know if you need any further assistance.
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