same Problem, do you have a Solution?
I have now a Workaround, i reverted back to older Version with:
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
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Autocomplete began popping up instead of dropping down. Could not find any answers on the internet.
same Problem, do you have a Solution?
I have now a Workaround, i reverted back to older Version with:
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
Hi @Alika Stricker ,
I have performed many tests on my Outlook 365, Outlook 2019 and Outlook 2016, but the auto-completed list could display dropping down normally. So what's the version of your Outlook client(File>Office account>About Outlook), please first ensure that you have updated to the latest version of Outlook client.
Does this issue occur only on your client, and whether other users in the organization could work normally? If it only occurred on your client, did this issue occurred only recently? If so, have you performed any specific operations before it(such as install any add-ins or programs), which may affect client functionality.
In order to avoid the interference of any add-ins, it's suggested to restart your Outlook client in safe mode to check if the issue has any difference(Windows + R > type "Outlook.exe /safe">enter)
If the issue still exists, considering corrupted Outlook client may also cause it, please try to repair your Outlook to check if it could work for you.
If that's invalid, please provide us with more information about your issues, so that I could perform more targeted tests and provide you with more suggestions.
If the response is helpful, please click "Accept Answer" and upvote it.
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Thank you for responding back @Jade Liang-MSFT
This occurred recently. I am the only client experiencing the issue. I've checked updates and there is no other updates available for my Outlook.
Microsoft® Outlook® 2019 MSO (16.0.13929.20222) 64-bit
Safe mode. Same issue.
I completed an online repair before testing this issue in Safe Mode.
Hi,
I and my colleagues have got the same issue only after updating to Microsoft Outlook 2016 MSO (16.0.13929.20222) 64 bits I found out that if you pop-out the email then this list dropdown instead of popping up
Edit: Well, nevermind.. It seems to be random, sometimes it pops up and sometimes it drops down, it can even be different in the same email on different inputs.
Also there is no scroll bar so even if it drops down like before you can't use it properly, a part of the results are out of the screen.
Office 2019, Outlook 2019 Version 2103 (Build 13901.20462 Click-to-Run) – Does NOT have this issue
Office 2019, Outlook 2019 Version 2104 (Build 13929.20296 Click-to-Run) – Has this issue