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Startup verification

Startup verification We couldn’t verify your startup.We’ll switch you to a pay-as-you-go subscription once your remaining Azure credits run out or expire. i did receive the $1000 also ..

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-20T02:36:45.6266667+00:00
Pinebix Technologies 0 Reputation points
1 answer

Access denied for the resource.

My Outlook suddenly went offline on Wednesday, and was not able to switch back to Outlook App from offline Outlook Legacy. Then I purchased Office 365 last night. I was able to log back into two of my account on Outlook Legacy, it both were online. Then…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-19T01:13:50.2266667+00:00
Howard Wu 0 Reputation points
answered 2026-09-20T02:36:32.6066667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

Request for Assistance Recovering Missing Data from “THÁNG 8” Sheet

Dear Microsoft Support Team, My name is Trương Thị Hồng. I am currently experiencing an issue with my Excel file “THEO DÕI ĐƠN HÀNG 2026.xlsx.” During the process of updating the file, all data in the “THÁNG 8” worksheet was accidentally deleted/lost. I…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-19T06:13:58.4266667+00:00
Trương Thị Hồng 0 Reputation points
answered 2026-09-20T02:33:03.3533333+00:00
Hendrix-V 19,035 Reputation points Microsoft External Staff Moderator
2 answers

Severe 20GB Memory Leak in audiodg.exe during Zoom calls on HP OmniBook X Flip (AMD Ryzen 9 AI)

Hello, I am experiencing a catastrophic memory leak involving audiodg.exe (Windows Audio Device Graph Isolation) exclusively during active calls in the Zoom desktop application. Over the course of a meeting, audiodg.exe continuously hoards RAM, peaking…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T05:14:43.14+00:00
Paul Chapman 0 Reputation points
commented 2026-09-20T02:29:43.56+00:00
Paul Chapman 0 Reputation points
1 answer

Mobile Excel syncing

Mobile Excel will not auto save/save to OneDrive or My iPhone. I have not had issues since creating the document last October and suddenly started having issues this week. I’ve tried logging in and out of my one drive as well as creating multiple new…

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-09-19T21:42:48.93+00:00
Daniel Milligan 0 Reputation points
commented 2026-09-20T02:27:47.2266667+00:00
Daniel Milligan 0 Reputation points
0 answers

Where is my lifetime Office Home & Business 2021 for Mac license?

I purchased a lifetime Office Home & Business 2021 for Mac license. It is under my purchase history including order number, but there is no download link. Where can I download it? The app disappeared from my mac after a restart.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-18T22:26:26.0133333+00:00
Lisa Wells 0 Reputation points
edited the question 2026-09-20T02:25:17.5166667+00:00
Ian-T 11,970 Reputation points Microsoft External Staff Moderator
1 answer

fix outlook is corrupting pdf files

In Outlook Classic LTSC 2024 mail with pdf attachment receiving through pop gmail account get corrupted. Send resolution.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T10:25:31.6166667+00:00
Haren Doshi 0 Reputation points
commented 2026-09-20T02:24:19.2333333+00:00
Hornblower409 15,140 Reputation points
0 answers

Outlook requires multiple passwords and authentication at every startup

Outlook requires multiple passwords and authentication at every startup Status: Open I have two Microsoft exchange accounts for two separate jobs. I am using 2021 home and business outlook. Every time I open Outlook, I have to login and authenticate…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-18T17:35:26.4233333+00:00
Thompson, Phil 0 Reputation points
edited the question 2026-09-20T02:24:18.5466667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
0 answers

Unable to save files in Word, Excel, etc. after possible malware or virus

On 9/18 I did a search in Edge, and suddenly I was flooded with constant popup notifications telling me "virus detected", "unathorized access detected", urging me to click to download McAffe, or Norton, or Windows Antivirus apps. I…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-20T02:20:00.6633333+00:00
Jonathan Doyle 5 Reputation points
0 answers

while trying to open aphelion i am getting below response.

AADSTS75011: Authentication method 'MultiFactor, PasswordlessPhoneSignIn, X509Device' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'. Contact the MyAphelionHealth application…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-20T02:19:59.2+00:00
Orusu Venkatesh 0 Reputation points
2 answers

How to fix error code 80072EFE

Hi, How do I resolve this error code 80072EFE? Regards,

Windows for home | Windows 10 | Windows update
asked 2026-09-19T07:16:28.4033333+00:00
Nicolette Morgan 0 Reputation points
edited an answer 2026-09-20T02:19:54.1966667+00:00
Volume Z 1,765 Reputation points Volunteer Moderator
5 answers

explorer.exe "Windows cannot find (null)" error

Every time my PC is turned on my PIN is reset forcing me to use my password instead and upon logging in I get an error message from explorer.exe stating that "Windows cannot find (null)". I've tried running sfc /scannow, DISM, checked regedit,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-18T23:07:51.7133333+00:00
Sheik 0 Reputation points
answered 2026-09-20T02:19:12.28+00:00
John DeV 170.1K Reputation points Independent Advisor
1 answer

why can t i connect to xbox party on pc with a error message: Something went wrong from uk to na?

Like I want to join my friends but I cant is it said: "Something went wrong" From game bar

Windows for home | Windows 11 | Gaming
asked 2026-09-19T21:12:23.7933333+00:00
David 0 Reputation points
answered 2026-09-20T02:19:06.3366667+00:00
Hendrix-V 19,035 Reputation points Microsoft External Staff Moderator
2 answers

Why can't I log in anymore? I actually bought Minecraft quite a while ago.

Why can't I log in anymore? I actually bought Minecraft quite a while ago.

Windows for home | Windows 10 | Gaming
asked 2026-09-19T13:30:43.05+00:00
farel threeansyah 0 Reputation points
commented 2026-09-20T02:17:37.04+00:00
farel threeansyah 0 Reputation points
1 answer

Locked out of email while traveling overseas

Hello, I was traveling around Thailand and then Europe for 1.5months with no issue using my email account. Once I got to Istanbul I was immediately locked out of my email and have been unable to recover it. I have gone through the recovery forms, had a…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-12-01T05:43:40.7533333+00:00
Liam R 0 Reputation points
commented 2026-09-20T02:16:54.51+00:00
Alice Barratt 0 Reputation points
7 answers

How can activate my windows when it deactivated itself.

Hi, I ordered a prebuilt pc and after using it for about a year my windows have been deactivated for some reason. I have the product key, I got it from ShowKeyPlus, but I just don't know what to do because even when I typed it in the change thing under…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-19T22:12:08.3733333+00:00
Radmehr Nourmohammadi 0 Reputation points
commented 2026-09-20T02:13:58.2466667+00:00
Radmehr Nourmohammadi 0 Reputation points
0 answers

How to refund minecraft realm subscription?

Hello, while trying to cancel a Minecraft Realms subscription recently, I encountered technical errors and wasn't able to cancel it before a charge was made onto my account. I would like to request a refund for this, but I can't find a way to do it.

Windows for home | Windows 11 | Gaming
asked 2026-09-20T02:12:34.76+00:00
Trolley Express 0 Reputation points
2 answers

i bought 1tb and am told im out of storage

one drive not backing up. have 1tb says i dont have enough space

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-19T20:07:11.6766667+00:00
Fred Sawaske 0 Reputation points
answered 2026-09-20T02:12:30.01+00:00
Christine Luna 27,010 Reputation points Independent Advisor
2 answers

Crawler results in SPSE Onprem

Hello I have a spse onprem. One WebApp have two zones, Default and Internal. Both have ADFS/Win Auth, Default on port 443, and Internal on 8443. I have set the Content Sources for Crawler to https://sp-tst-internal.domain.local. Multiple Content Sources,…

Microsoft 365 and Office | SharePoint Server | Development
asked 2026-09-16T12:37:03.4333333+00:00
Robertsson, Kjell 0 Reputation points
commented 2026-09-20T02:11:57.9733333+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

MongoDB Replica Set Oplog Lag

A secondary MongoDB node is falling behind the primary and approaching the end of the available oplog window. What is the recommended way to increase the oplog size without causing replication downtime

Windows for business | Windows Server | Storage high availability | Clustering and high availability
asked 2026-09-19T01:16:27.8033333+00:00
Hakim Yusof 40 Reputation points
accepted 2026-09-20T02:11:18.1966667+00:00
Hakim Yusof 40 Reputation points