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how to change email under profile

I changed my email. I tried to change online and it does not work

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,016 questions
asked 2026-10-22T21:20:50.73+00:00
Lourdes Rizo 0 Reputation points
1 answer

For one note "You can't access this item"

Dear Sir/Madam, My Microsoft account is ******@live.com when I am trying to access my One Note files "Kamlesh's Notebook" I can not access them getting an error "You can't access this item" and technical error as follows Correlation…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-22T21:18:30.9833333+00:00
Kamlesh Katkar 0 Reputation points
answered 2026-10-22T21:19:24.2266667+00:00

AI answer

2 answers

how do i change my current address as the circle just keeps spinning

unable to update my new home address and shipping address

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-22T19:54:07.4766667+00:00
howard huntington 0 Reputation points
answered 2026-10-22T21:18:34.19+00:00
John Jefferson Doyon 90,040 Reputation points Independent Advisor
2 answers

how to fix the finger print

the laptop reset the pin and fingerprint while updating now the fingerprint says setup but when i go set it up it says the fingerprint is familiar no matter what finger i use

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-22T20:29:04.2966667+00:00
jude shayeb 0 Reputation points
answered 2026-10-22T21:17:49.0066667+00:00
Lester Bernard Reyes 86,365 Reputation points Independent Advisor
0 answers

how do i see a code in my outlook from school

How do i see a verification code from capcut when it is sent to my school email and outlook

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-22T21:16:45.8133333+00:00
2 answers

Can't log in

After installing my renewed Microsoft 365 subscription I can't log on to Microsoft Word App.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-20T18:51:03.8466667+00:00
Kimberly Lee 0 Reputation points
commented 2026-10-22T21:14:41.5566667+00:00
John Jefferson Doyon 90,040 Reputation points Independent Advisor
1 answer

Publisher Crashed

was in the middle of using publisher when it crashes and wont let me back in. says it needs to be repaired?

Microsoft 365 and Office | Publisher | For home
asked 2026-10-22T21:13:48.52+00:00
Matthew Manuel 0 Reputation points
answered 2026-10-22T21:14:20.9766667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

paid for 2 subscriptions in error on October 18, 2026

Hello, I accidentally subscribed to two (2) 365 - subscriptions at the same time on October 18, 2026 - both to be paid by my AMEX account. Please DELETE one of my subscriptions, so that my next renewal happens on October 2027 and not in 2028, as is…

Microsoft 365 and Office | Other
asked 2026-10-19T06:04:46.78+00:00
Peter Kaltenrieder 20 Reputation points
commented 2026-10-22T21:14:09.89+00:00
Peter Kaltenrieder 20 Reputation points
0 answers

Publisher functionality

Please provide a way forward that lets Publisher continue to work on my PC. I have a church newsletter deadline to meet. There is nothing else that works like Publisher. Certainly, not Word or PowerPoint, and I have no knowledge of Designer, whatever…

Microsoft 365 and Office | Publisher | Other
asked 2026-10-22T21:14:07.5133333+00:00
Alan Thierry 5 Reputation points
3 answers

surface serial hub driver code 10

device cannot start (code 10) status_device_power_failure hi! I need help how to fix this. I think i've tried everything already but nothing works.

Surface | Other
asked 2026-03-02T20:21:09.3766667+00:00
dR 10 Reputation points
edited an answer 2026-10-22T21:13:51.38+00:00
Frederic D 0 Reputation points
1 answer

Downloading the ISO image for Windows 10

Здравствуйте, я из России, не могу скачать ISO-образ Windows 10 из-за региональных ограничений, даже vpn не помогает. Очень прошу предоставить временную прямую ссылку на Windows 10 22H2 Russian x64.

Windows for home | Windows 10 | Accessibility
asked 2026-10-22T20:11:31.5533333+00:00
edited an answer 2026-10-22T21:13:22.65+00:00
David Sanchez 19,135 Reputation points Independent Advisor
1 answer

Microsoft 365

Microsoft 365 has not updated Word, excel, Publisher, etc.

Microsoft 365 and Office | Other
asked 2026-10-22T21:11:03.0033333+00:00
Vaughn Pirtle 0 Reputation points
answered 2026-10-22T21:12:57.1533333+00:00

AI answer

1 answer

Microsoft Rewards

I tried to redeems some rewards through my xbox app yesterday and now today its saying that my reward program has been suspended and it wont let me even purchase the game now.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,589 questions
asked 2026-10-22T21:10:12.72+00:00
Johnny Long 0 Reputation points
answered 2026-10-22T21:10:55.7633333+00:00

AI answer

2 answers

Office on macOS couldn't refresh license error code 44

Microsoft Office was working fine, now I cannot refresh the license and keep getting error code 44

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-01T12:55:43.88+00:00
Janet Smith Coyne 0 Reputation points
commented 2026-10-22T21:10:55.3366667+00:00
Sheila Addison 0 Reputation points
2 answers

Copilot Unresponsive or Detached?

I'm trying to use Copilot on my Windows 11 laptop and it's not working. I have a Family M365 subscription and use Copilot regularly, including yesterday. Today when I open the app, I have no chat history and I should have a significant list. When I try…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-21T19:35:48.67+00:00
Scott Redfern 0 Reputation points
edited a comment 2026-10-22T21:10:25.77+00:00
Scott Redfern 0 Reputation points
1 answer

Something went wrong. Please try the recommended action below. Refresh the application.

I have attached a screenshot of the error. Screenshot 2026-10-22 170608.png I am unable to access Outlook from Chrome, Incognito Mode, Edge, or iPhone. Any assistance would greatly be appreiated.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-22T21:08:35.6666667+00:00
David Whiteley 0 Reputation points
answered 2026-10-22T21:09:38.85+00:00

AI answer

1 answer

Azure for Students – "not eligible to renew" error while still an enrolled student

Hello, I am an engineering student at the National Engineering School of Sousse (ENISo, Tunisia), currently enrolled for the 2026–2027 academic year, with graduation expected in 2027. When I try to sign up for Azure for Students with my school account…

Community Center | Not monitored
asked 2026-10-22T20:40:04.1433333+00:00
Youssef BEN DHAOU (ENISo) 0 Reputation points
edited the question 2026-10-22T21:09:08.49+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

My Microsoft account was hacked and primary email/security info was changed

My Microsoft account was compromised. The attacker managed to change the primary email address (alias) and removed all my security information. Because the security info and email address were completely modified, standard recovery options and the…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-22T21:02:53.4966667+00:00
F D 0 Reputation points
answered 2026-10-22T21:09:01.6633333+00:00
Carlos Rodriguez 400 Reputation points Volunteer Moderator
2 answers

Whatsapp Desktop not showing images or downloading voice notes

My whatsapp for pc in windows 11 dooes not allow images or downloading voice notes

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-06-19T12:52:33.2566667+00:00
Peter Burdon 0 Reputation points
commented 2026-10-22T21:07:20.8766667+00:00
1 answer

My account has been closed. How can I reopen it?

My account was closed a little bit over a month ago. I just realized now that I have accounts on other websites with that email. I can't create a new one with the older email and I can't access it either. How can I get the account back?

Outlook | Web | Outlook.com | Email
asked 2026-07-14T08:12:02.76+00:00
Natalia Castro 0 Reputation points
commented 2026-10-22T21:07:03.5466667+00:00
Daniel Pentaudi 0 Reputation points