1,882,449 questions

Sort by: Updated
2 answers One of the answers was accepted by the question author.

Can't access my original Outlook account. (Outlook, not old Hotmail)

After reinstalling Windows 365, I no longer can access my old (not Hotmail) Outlook account.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-24T18:50:25.24+00:00
Joe Catalano 0 Reputation points
answered 2026-10-24T19:27:47.59+00:00
Joe Catalano 0 Reputation points
3 answers

How to delete mis spelled email

I mis typed an email address. When I try to enter correct email the drop down menu keeps showing the incorrect email. I cant highlight as ther is only ahand ion over the the suggestion box. If i click it, it will fill the to field with incorrect address…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-23T18:27:34.15+00:00
Main Office 0 Reputation points
edited an answer 2026-10-24T19:27:00.6666667+00:00
Hornblower409 17,795 Reputation points
0 answers

How can i get my microsoft home and student 2021 back on my macos

Dear microsoft team, how can i get my microsoft home and student 2021 back? Indont newd mucrosoft 365. You say that microsoft home and student is a life time app, but now you force me to buy the 365, i need my home and student version back please

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T19:16:30.8366667+00:00
Martha Siagian 0 Reputation points
commented 2026-10-24T19:25:09.3133333+00:00
Martha Siagian 0 Reputation points
2 answers

AZ-900 exam stopped at question 5

Hi everyone, I just had my first attempt at the AZ-900 exam online and the proctor ended my session after about 5 minutes (at question 5). During check-in, I was wearing my everyday screen-protection glasses out of habit, not realizing at the moment that…

Community Center | Not monitored
asked 2026-10-18T12:55:38.7466667+00:00
VM 0 Reputation points
commented 2026-10-24T19:23:43.96+00:00
Julian Sharp 46,411 Reputation points
3 answers

How to prevent downloading software on an HP Laptop

My teen daughter has a HP Laptop running Windows. I am the administrator of her laptop using my Microsoft account. I would like to prevent her from downloading software/programs onto it (we've talked about not downloading things but she is an impulsive…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-24T16:17:47.1133333+00:00
AndreaV 0 Reputation points
edited an answer 2026-10-24T19:21:49.38+00:00
Bulldog 5,295 Reputation points
1 answer

up arrow on outlook outbox

why does an up arrow appear in right upper corner of outlook outbox

Microsoft 365 and Office | Other
asked 2026-10-24T19:18:40.7166667+00:00
August Bonanducci 0 Reputation points
answered 2026-10-24T19:21:22.9333333+00:00
August Bonanducci 0 Reputation points
1 answer

Why am I being FORCED to re-register a product I registered 3 years ago and have been using ever since?

For the past few days, I've been getting messages to tell me I MUST register my copy of MS Office. I did that THREE YEARS AGO! Why does MS now want to block me from using a product I BOUGHT AND PAID FOR & have been using (relatively) successfully…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-16T11:36:05.6133333+00:00
Bad Hobbit 0 Reputation points
commented 2026-10-24T19:20:45.2733333+00:00
Dennis Bohn 0 Reputation points
2 answers

How do i get a activation e-mail resent for a windows 11 home purchase through the app store?

I purchased a Windows 11 product but did not receive an e-mail activation code. How do I get a code to activate windows?

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-24T16:47:38.9433333+00:00
Gene Becker 0 Reputation points
answered 2026-10-24T19:20:36.83+00:00
Neil D 34,555 Reputation points Volunteer Moderator
1 answer

How do I link my personal account to a Family subscription?

Hi, I have a personal subscription (******@gmail.com) but I cannot seem to link it to my Family subscription. I have sent a link and an email invite from the owner of the Family Subscription, but the link doesn't work. I keep getting reminders to renew…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-10T11:20:05.7433333+00:00
Ronan Crean 0 Reputation points
commented 2026-10-24T19:20:08.16+00:00
Ronan Crean 0 Reputation points
2 answers

Audio issue My microphone is working but I cannot hear incoming

My microphone is working but I cannot hear incoming

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-24T18:45:39.8966667+00:00
Jeanne Price 0 Reputation points
answered 2026-10-24T19:19:56.9766667+00:00
John Jefferson Doyon 90,145 Reputation points Independent Advisor
4 answers

Urgent - unable to login into my Hotmail account, 2FA (authenticator apps, can be used) but have two mobile phones connetced

Hi, I need urgent help recovering access to my long-time Hotmail account . I don't remember my password, l reset my mobile, my account has two-step verification (2FA) enabled, I can no longer approve by sign-ins or access recovery options. The system…

Microsoft Security | Microsoft Authenticator
asked 2026-08-17T09:02:24.8433333+00:00
Ravinder Dhar 0 Reputation points
edited a comment 2026-10-24T19:18:15.4033333+00:00
Rob Koch 26,190 Reputation points Volunteer Moderator
2 answers

emails (without attachments) are stuck in outbox

when i try to send an email (no attachments) it goes to the outbox and won't send

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-24T17:34:16.3166667+00:00
Oly Eichstadt 0 Reputation points
answered 2026-10-24T19:17:30.65+00:00
John Jefferson Doyon 90,145 Reputation points Independent Advisor
2 answers

unable to sign in to Microsoft solitaire

will not me sign in as guest to play games on my pc

Windows for home | Windows 11 | Gaming
asked 2026-10-24T17:40:13.71+00:00
Jim Boes 0 Reputation points
answered 2026-10-24T19:17:07.66+00:00
Manoel Barros 22,755 Reputation points Independent Advisor
0 answers

OUTLOOK ACCOUNT RECOVERY

I need a help regarding my outlook account, I only have this account due to my work related emails. I somehow logged out and I forget the password. While trying to sign in through my phone number otp it's shows this method is currently not working try…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-24T19:16:47.74+00:00
AMIT MONDAL 0 Reputation points
3 answers

Account Recovery has been blocked

How do i recover this account, have some indispensable info on here

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-23T18:08:08.0733333+00:00
Shah, Mahir 0 Reputation points
answered 2026-10-24T19:16:18.8166667+00:00
Hornblower409 17,795 Reputation points
3 answers

cannot get out of locked pin entry screen

wrong password entered, sent to enter pin screen. pin i have is not working but i do have the correct password but cannot get back to login screen. how can I get back to login screen so i can login

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-24T00:13:34.61+00:00
Gary Lagasse 0 Reputation points
commented 2026-10-24T19:15:54.0233333+00:00
Jeronimo Fuerte 47,705 Reputation points Independent Advisor
1 answer

connected with wifi, no internet

I can connect my computer to my wifi, but have no internet

Windows for home | Other | Internet and connectivity
asked 2026-10-24T19:10:02.11+00:00
James Pasternak 0 Reputation points
answered 2026-10-24T19:10:36.32+00:00

AI answer

1 answer

How do I cancel items in the about to print (Printer HP Smart Tank Plus 651)

How do I cancel items in the printer que (printer HP Smart Tank Plus 651}

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-24T19:10:20.61+00:00
Richard Woods 0 Reputation points
answered 2026-10-24T19:10:33.1266667+00:00

AI answer

2 answers

how to download power point to my Mac

I don't know how to download power point on my MAc

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-10-24T18:22:29.9833333+00:00
Lillo Gemelli 0 Reputation points
answered 2026-10-24T19:09:35.65+00:00
John Jefferson Doyon 90,145 Reputation points Independent Advisor
2 answers

Bitlocker key

Hi, I am currently locked out of my PC by a BitLocker recovery prompt. My Microsoft account is placed under a 30-day security hold because I requested an update to my security info. Because of this hold, I cannot view my BitLocker recovery key at…

Windows for home | Other | Recovery and backup
asked 2026-10-24T18:35:18.01+00:00
The Nameless 0 Reputation points
answered 2026-10-24T19:09:17.6466667+00:00
EmilyS726 275.3K Reputation points Independent Advisor