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We are in the testing phase of upgrading to server 2022 for our RD Session hosts. We are experiencing random frozen sessions about 1-2x per day per user and the only way to unfreeze is to disconnect from the session and reopen it. The disconnect code that's shown in 'Microsoft-Windows-TerminalServices-LocalSessionManager/Operational' is 2147942464. The collections with 2019 session host servers are not experiencing this issue.
The connection broker is still 2019 so I'm wondering if this is a compatibility issue.
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I'm having the same issue. I have a clean install of server 2022. My RDS is a VM running on a server 2022 Hyper V host. Never had any problems on server 2019 VM.
For us it ended up being our antivirus software, Vipre, it's not supported on 2022. After removing we no longer experienced random freezes.
Thanks for the comment. We use Kaspersky Endpoint Cloud. I'll disable/uninstall and keep you posted. Again, thanks.
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Hello,
We made an in-place update of a 2016 to 2022 remote desktop server and had random freeze.
We have installed a new VM (hosted on esx) with Server 2022 std and have the same issue.
There are 24 users.
Not all the users at the same time. Some users have no freeze. Some users, maybe the most active, have a lot of freeze.
We are running Eset Server Security 8.0.12011.0.
I haven't made any headway on this and it's still an issue. I ruled out AV software as above. We had did an in-place upgrade from 2019 to 2022 of a VM on Hyper-V, then a clean install on Hyper-V and it was an issue in both instances. If I find anything useful, I'll post here.
So you still have the issue even without the anti-virus?
What kind of software to you use? In our case: accountant softwares and Office 2021 LTSC STD SPLA.
AV is Kaspersky Endpoint Cloud. Microsoft 365 for office.
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Hi Ted, where did you get to in the end with this issue as I seem to be getting the same thing? Thanks.
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Had same issue. For us it was MS Teams, once we got rid of it, everything was fine. It's been a while but I think the issue is that it was writing into the registry 1000's of records at a time, there was this tread that talks about the how to fix using the registry :
I didn't read the article in Mr. Anderson's post, but I followed the instructions in the below link and the issue was immediately resolved and has not resurfaced. Hope this helps.
Hi, we uninstalled ESET, same issue.
When we are using Chrome, explorer.exe is at 6%.
And chrome is freezing when opening a new tab or when clicking on a website.
When explorer.exe is killed, no more issue.