Home Key not working in Outlook PWA

p2809 1 Reputation point
2022-08-26T22:00:18.42+00:00

Software: Windows 10. Office 365. Outlook PWA app.

When editing a message in the Outlook PWA app, the home key does not send the cursor to the beginning of the line.

There is no apparent reaction to tapping the Home key.

The End key works as expected sending the cursor to the end of the line.

The Home key works in all other contexts and applications, but seems to be non-functional in this very specific context.

Has anyone else experienced this?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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3 answers

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  1. Faery Fu-MSFT 16,826 Reputation points Microsoft Vendor
    2022-08-29T02:40:33.42+00:00

    Hi @p2809 ,

    Welcome to our forum!

    According to my test, the shortcut keys used in the client and pwa are different：
    In Outlook client, just press Home;
    In Outlook Pwa, press Ctrl+Home.
    (Make sure the Num Lock is canceled.)

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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    1 person found this answer helpful.
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  2. Dillon Silzer 54,466 Reputation points
    2022-08-26T22:31:17.403+00:00

    Hi @p2809

    Outlook PWA has to do with what browser you are using. If you are using a non-support browser then this is why you may be experiencing this issue.

    I do know that Microsoft Edge supports Outlook PWA (and the home button returns it to the start of the line).

    Edit: Chrome works as well.

    ---------------------------------------------

    If this is helpful please accept answer.

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  3. Faery Fu-MSFT 16,826 Reputation points Microsoft Vendor
    2022-08-30T01:45:59.16+00:00

    Hi @p2809 ,

    Thanks for your feedback above which shared more information and glad to know that your issue is resolved now! Since our forum has the policy that The question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Answering your own questions on Microsoft Q&A
    I would make a brief summary of this post so that other forum members could easily find useful information here:

    Issue Symptom:
    Home Key not working in Outlook PWA

    Solution:
    Uninstall and re-install the app

    You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!

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