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Microsoft 365 and office subscription issue

i just brought the lenovo laptop back in june 2025 and just 1 week ago there was a motherboared related issue happended and the company replace the new motherboared in my laptop so now the subscription of microsoft 365 and office i have is not shown!???

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-06T10:28:26.67+00:00
Ankita Engineering 0 Reputation points
answered 2026-01-06T11:02:01.6066667+00:00
Rin-L 11,785 Reputation points Microsoft External Staff Moderator
0 answers

How to change a guest to a member to allow shared permissions in a team/network?

I have created a team in Microsoft Teams with around 80 guests. I would like other 'guests' to have permission to schedule meetings and share resources in the team however we are from different NHS organisations. Is there a way to change someone to a…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-01-06T11:01:12.1466667+00:00
Katie Williams 0 Reputation points
0 answers

Custom Teams chatbot app works for some users but not others (desktop and web)—blank screen or login.microsoftonline.com refused to connect

Hello, We have a custom Teams chatbot app published via the Teams Developer Portal (no code). The manifest includes the following entry for domains: "validDomains": ["myteamsapp.azurewebsites.net"] The app is available to everyone in…

Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
4,696 questions
asked 2026-01-06T11:01:01.8666667+00:00
ChatBot 0 Reputation points
1 answer

Data collection rule in azure

In data collection rule, whether a vm of different subscription and also different region can be enabled.

Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
3,845 questions
asked 2026-01-06T10:34:45.0433333+00:00
Padmanabhan M 80 Reputation points
edited the question 2026-01-06T11:00:58.6466667+00:00
Bharath Y P 3,075 Reputation points Microsoft External Staff Moderator
3 answers

add a pdf to a word document on mac

I am in procurement and for mega contracts need to add 1/ pdf documents (already agreed at both ends like RFP, Design) to a word docuemnt for review and edit at both end by technical and legal teams. I was able to do on windows but on Mac, only the first…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-01-06T08:20:06.1+00:00
Neha Patel 0 Reputation points
answered 2026-01-06T11:00:49.9033333+00:00
Flora-T 8,195 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Android Calendar poor interface

Seems to me the Andoid App version of Outlook is becoming less user friendly. 1- To start a new entry, you can't tap the day's page at the time you want the meeting to start and it start there, you are stuck with starting from 1300. 2- No way to type…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-01-05T12:35:11.4266667+00:00
damian666 0 Reputation points
commented 2026-01-06T11:00:05.39+00:00
Jayden-P 13,640 Reputation points Microsoft External Staff Moderator
2 answers

VSTools64.msi component is missing

Visual Studio has now been installed on Test, but it can't communicate with AX because the VSTools64.msi component is missing. I wonder where I could find it? Such old stuff can't be found online anymore. Or come up with some other workaround to get…

Developer technologies | Visual Studio | Extensions
asked 2026-01-05T12:32:51.34+00:00
Erenius, Juha 0 Reputation points
answered 2026-01-06T10:58:59.1933333+00:00
Adiba Khan 1,600 Reputation points Microsoft External Staff
2 answers

Copilot Studio Agent on WhatsApp (ACS) receives messages but does not reply – Event Grid subscription not created

I am integrating a Copilot Studio Agent with the WhatsApp channel using Azure Communication Services (ACS). Inbound WhatsApp messages are successfully received, but the agent never sends a reply. Based on investigation, it appears that the Event Grid…

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,496 questions
asked 2026-01-02T15:03:46.32+00:00
Victor Daniel Tomás Rodríguez 0 Reputation points
commented 2026-01-06T10:58:45.2066667+00:00
Golla Venkata Pavani 565 Reputation points Microsoft External Staff Moderator
1 answer

Can't boot without CMS even though drive is GPT and motherboard is to set to UEFI

So on my MSI B450 in the boot options I have it set to UEFI, but in advanced and windows options its CMS. WIndows itself in the System Info does show as BIOS Mode UEFI. When I try setting CMS to UEFI, windows start booting but it seems to hand and never…

Windows for home | Windows 10 | Install and upgrade
asked 2026-01-06T10:21:33.0266667+00:00
R2Sam 0 Reputation points
answered 2026-01-06T10:58:36.7633333+00:00
DaveM121 824.1K Reputation points Independent Advisor
0 answers

Tenant lockout: only Global Admin, lost MFA (Authenticator) – need tenant recovery

Hi, I’m locked out of our Microsoft 365 / Microsoft Entra tenant. I’m the only Global Administrator. MFA is required and my only registered method was Microsoft Authenticator on a phone I no longer have (reset). I know the password, but I can’t…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-06T10:53:34.7333333+00:00
Armando Duran 0 Reputation points
commented 2026-01-06T10:57:09.5433333+00:00
Rukmini 15,650 Reputation points Microsoft External Staff Moderator
1 answer

DNS resolution for private DNS does not work when connected on VPN

Private DNS are not resolved when connected on VPN. We have private DNS zones and resolvers set up. The VPN configuration has a right DNS server setup as well. We are using the Azure Vpn Client. I have attached the VPN config file with the cret…

Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
1,983 questions
asked 2026-01-06T06:52:47.68+00:00
Jayasanker Karakulath 40 Reputation points
edited the question 2026-01-06T10:57:01.7766667+00:00
Vallepu Venkateswarlu 2,345 Reputation points Microsoft External Staff Moderator
1 answer

i am using To do and want to assign task to my subordinate but the link i share is not working

i am using To do and want to assign task to my subordinate but the link i share is not working

Microsoft 365 and Office | To Do | For business
asked 2026-01-06T10:53:20.2833333+00:00
Abdul Matin Barekzi 0 Reputation points
edited the question 2026-01-06T10:56:37.1766667+00:00
Abdul Matin Barekzi 0 Reputation points
1 answer

how to recover my Xbox child hood acc that I'm logged into

So I'm logged into my Xbox 360 childhood account on my 360 and even unlocked an achievement on it to show have proof i was in the account, i have the email for the account and username and small details of it but not the password. I've tried the Account…

Community Center | Not monitored
asked 2026-01-02T04:55:08.2466667+00:00
nick ㅤ 0 Reputation points
commented 2026-01-06T10:56:30.9+00:00
Gérard Oomens 115K Reputation points Volunteer Moderator
4 answers

Not getting option in Windows Update to install 25H2

I don't understand why my pc won't receive the Windows 11 25H2 update. I have a new PC purchased in 2025. Its a Chillblast. It runs Windows 11 Pro 24H2 (OS Build 26100.7462). Came with Windows 11 Pro already installed. Has TPM, Secure Boot, Intel Core…

Windows for home | Windows 11 | Windows update
asked 2026-01-06T10:12:02.45+00:00
JM 25 Reputation points
answered 2026-01-06T10:56:12.1633333+00:00
Spigolo 131.5K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to log into outlook.com with password

Hi, I've had this problem for several months already, hoping it's a bug and will rectify itself, but it hasn't. When trying to log into outlook.com, I automatically get the option of receiving a code via an alternate email address. When I chose the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-05T16:34:28.3366667+00:00
AriDint 0 Reputation points
commented 2026-01-06T10:55:42.7766667+00:00
AriDint 0 Reputation points
1 answer

Clarification on Azure Blob Storage Vaulted Backup policies, archive tier, frequency, and billing model

I need some clarification on Azure Backup for Blob Storage (vaulted backup). 1.) I have a single storage account with two different blob containers. Is it possible to protect each container with a different backup policy (e.g., different schedules and…

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,649 questions
asked 2026-01-06T05:58:14.13+00:00
Era 0 Reputation points
commented 2026-01-06T10:55:39.15+00:00
Suchitra Suregaunkar 5,190 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

There are no ai components currently installed problem

Hi. I have a problem with Ai components setting in windows 11 settings its like not working instead its showing there are no ai components currently installed My Win version is 11 home 25h2 + I'm in insider program Dev channel processor AMD ryzen…

Windows for home | Windows 11 | Settings
asked 2026-01-05T16:04:19.8366667+00:00
ahmed obied 0 Reputation points
commented 2026-01-06T10:54:58.35+00:00
ahmed obied 0 Reputation points
2 answers

I am unable to activate Windows 11 IoT Enterprise LTSC.

Dear Support Team, I am unable to activate Windows 11 IoT Enterprise LTSC. I have installed 26100.1742.240906-0331.ge_release_svc_refresh_CLIENT_IOT_LTSC_EVAL_x64FRE_en-us.iso

Windows for business | Windows for IoT
asked 2026-01-06T10:37:10.6166667+00:00
Shiljith VP 0 Reputation points
answered 2026-01-06T10:53:49.3466667+00:00
Shiljith VP 0 Reputation points
2 answers

Microsoft Rewards isn't giving points for opening emails in Outlook

I have been running into issues trying to obtain points for reading 3 emails each day with Microsoft rewards. I have been reading emails, but they don't count and I don't see the count go up. I did this with my mobile browser, and it still isn't working.…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-11-08T01:54:31.61+00:00
Ethanthegan 15 Reputation points
commented 2026-01-06T10:53:32.52+00:00
Victor1-V 3,490 Reputation points Microsoft External Staff Moderator
1 answer

Actions to open, highlight, move files and folders is now VERY slow and causes errors

Folks - I am unsure if this is a MS Windows issue; however, after a Microsoft Windows update, my laptop (Lenovo Think Pad Carbon X1 G8 - 64 bit & 16 GB - Windows 11 Pro) is VERY VERY slow, especially when I am highlighting, moving and opening files…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-01-06T10:53:09.5533333+00:00
Kiran V. Patel 0 Reputation points
answered 2026-01-06T10:53:26.39+00:00
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