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Surface 7 Laptop overheats really crazily (Around 80º Celsius) and horrible battery life

Hi all I have had this problem where my Surface 7 Laptop 15" 32GB RAM 1TB SSD overheats to temperatures of around 80º Celcius on the area right above the keyboard and spreads the heat all around the base of the device when running medium-high end…

Surface | Surface Laptop | Power and battery
asked 2026-04-25T05:19:22.1166667+00:00
jzhu146 0 Reputation points
edited the question 2026-04-25T05:21:16.3+00:00
jzhu146 0 Reputation points
2 answers

Upgrading my microsoft 365

I have one Dell laptop with Microsoft 365 basic. My Onedrive is currently full. I have a Surface Pro laptop with Microsoft 365 Personal that I have had for 90 days and paid the annual amount. I want to put Microsoft Family plan on the Dell laptop as an…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-24T21:21:40.81+00:00
Ron Tabak 0 Reputation points
answered 2026-04-25T05:20:19.0833333+00:00
DaveM121 868K Reputation points Independent Advisor
2 answers

OVERVIEW AND CLOSEALL

Environment: MAUI 10 In Android, pressing the Overview button calls OnSleep, that I use for some clear-house, such as uploading a file to cloud storage. The following snippet is a simulation: protected async override void OnSleep() { …

Developer technologies | .NET | .NET MAUI
asked 2026-04-23T19:38:21.0366667+00:00
Giorgio Sfiligoi 636 Reputation points
commented 2026-04-25T05:19:28.7766667+00:00
Giorgio Sfiligoi 636 Reputation points
0 answers

Windows Defender crashing a lot (15 times in the last 5 hours)

Microsoft Defender (MsMpEng.exe) is repeatedly crashing with mpengine.dll faults and shadow stack violations. Crashes occur both during gaming and while idle. Crash dumps are being generated in C:\CrashDumps. The Defender engine version is…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-25T05:16:44.1766667+00:00
Timothy Wilhite 0 Reputation points
3 answers

I cannot setup my aol.com email account in Outlook

This is the error message i am getting {"SessionId":"[PII]","Timestamp":[PII],"Error":"INTERACTIONREQUIRED"}

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-23T15:22:54.2166667+00:00
Allan Walker 0 Reputation points
answered 2026-04-25T05:16:07.0266667+00:00
Allan Walker 0 Reputation points
1 answer

Help with Launching older games. (Rise of Nations)

´Hello! If you can help THANK YOU SO MUCH I'm pretty new to Older games. I've bought myself an external DVD Player to play my dads older games and I have a problem with the original version of Rise of Nations. I already went throu the setup and the…

Windows for home | Windows 11 | Gaming
asked 2026-04-24T19:55:27.5933333+00:00
Moli 0 Reputation points
answered 2026-04-25T05:15:24.32+00:00
Hendrix-V 13,510 Reputation points Microsoft External Staff Moderator
2 answers

My Microsoft account has been hacked and email changed to ******@appreciati.ru

My Microsoft account ([@gmail.com]) has been hacked. The hacker changed my recovery email to [@appreciati.ru] and removed all my verification methods. I can no longer access my account. I did not authorize these changes. Please help me recover my account…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-25T01:22:32.4166667+00:00
Yus JuL 0 Reputation points
edited the question 2026-04-25T05:14:21.86+00:00
DaveM121 (2) 13,460 Reputation points Volunteer Moderator
1 answer

Office Home and Business 2024 downloaded but apps won't load

I was able to confirm the executable download file, and executed it, but the Office 2024 apps still won't load. I did insert the product code when I downloaded it. I tried restarting my computer, but no change. When I search for Word in the start menu,…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-24T22:21:36.34+00:00
Arnold Kunes 0 Reputation points
edited an answer 2026-04-25T05:11:41.7+00:00
Xavier-D 7,330 Reputation points Microsoft External Staff Moderator
1 answer

how to fix whatsapp desktop app file opening issue

whatsapp desktop app not working files downloded not open also images not working save as what is happening

Windows for home | Windows 11 | Apps
asked 2026-04-25T05:10:33.2033333+00:00
hari prasad 0 Reputation points
answered 2026-04-25T05:10:43.6066667+00:00
Q&A Assist
0 answers

continue case 7101774916

I need to reconnect to finish work on case 7101774916 ASAP. I've been working on this for 6 hours now !!!!!!!!!!!!!!!!!!!!!!

Windows for home | Windows 11 | Recovery and backup
asked 2026-04-25T05:05:53.3166667+00:00
Linda Simpson 0 Reputation points
3 answers

Force windows to remember size and location in Windows 11

In the earlier versions of win11, I was able to close a window and the OS would remember its size and location (sometimes after several closes). Now it doesn't do the function at all. On an HP Envy laptop. Drivers have been updated. I've tried holding…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-10-16T20:13:56.4233333+00:00
Terion 0 Reputation points
answered 2026-04-25T05:04:23.9133333+00:00
Hasse B 0 Reputation points
2 answers

Outlook 365 Classic Autocomplete gone strange

About a week ago and around the same time a pile of .NET updates went through, my Outlook 365 To/CC/BCC Auto Complete started acting weird, pulling up random old email addresses, some havent been used in many years, others I've never seen before. The X…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-23T01:24:31.84+00:00
David Baker 20 Reputation points
commented 2026-04-25T05:02:16.5633333+00:00
David Baker 20 Reputation points
1 answer

Windows 11 is not letting Apple Devices load the driver

Trying to connect my I phone 16 to windows 11, I have updated both Apple Device and I tunes, I am needing to print off text messages using a 3rd party app but can not even get there as the computer can not find my phone. I believe it is a driver issue…

Windows for home | Other | Apps
asked 2026-02-26T18:27:27.1566667+00:00
Christina Kris 0 Reputation points
edited a comment 2026-04-25T05:01:37.7833333+00:00
Jesse Nunyanuh 0 Reputation points
1 answer

links won't open in microsoft pages

Forth request for help. Links on any microsoft page don't work.

Microsoft Edge | Open the browser | Windows 11
asked 2026-04-25T01:02:42.29+00:00
Kathy Eva 0 Reputation points
commented 2026-04-25T04:54:56.3333333+00:00
Kathy Eva 0 Reputation points
1 answer

Microsoft Rewards streak reset/missing, unable to earn last stamp

Dear Microsoft Rewards Support, I am experiencing an issue with my daily streak. I had already reached 11 stamps and was close to earning the 1000 points bonus. However, the streak icon suddenly disappeared, and I was unable to complete the daily set. My…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,161 questions
asked 2026-04-25T04:52:49.03+00:00
Nguyễn Lê Lan Phương 0 Reputation points
answered 2026-04-25T04:53:08.2666667+00:00
Q&A Assist
1 answer

Import E-Mail Accounts from outlook to MS Outlook

Hi, Is there any option to import email accounts (not emails) from Windows Outlook to MS Outlook? Thanks.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-04-24T08:40:37.52+00:00
create share 681 Reputation points
commented 2026-04-25T04:51:27.72+00:00
Richard Foster 0 Reputation points
2 answers

Unknown user (invalid.teams.ms)

I am having the problem registering and using Teams. I do not have an organization but when I tried to invite or chat with my friend where we both have outlook.com email ID. I still see the same “Unknown user (invalid.teams.ms)” and when I try to accept,…

Microsoft Teams | Microsoft Teams Free | Contacts | Other
asked 2026-04-17T09:25:15.3133333+00:00
Ratish Acharya 5 Reputation points
commented 2026-04-25T04:49:07.7333333+00:00
Bhoumik D AZ 0 Reputation points
0 answers

no keyboard in word on iphone when i open saved documents

When I open a saved word document on my iphone 16 promax and attempte to edit there is no keybard

Microsoft 365 and Office | Word | For home | iOS
asked 2026-04-25T04:46:59.7733333+00:00
Samuel Edelman 0 Reputation points
commented 2026-04-25T04:48:24.9633333+00:00
Samuel Edelman 0 Reputation points
1 answer

P2 user - user and sign in risk conditions not showing up in conditional access

Hi All, I having a very weird issue with conditional access policies. I have an E5 license and have access to P2, but i cannot see user risk or risk sign in conditions (have had E5 forever as well) When I go to conditional Access policies and create a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-24T23:26:09.1666667+00:00
MH 0 Reputation points
commented 2026-04-25T04:47:14.27+00:00
Sridevi Machavarapu 28,020 Reputation points Microsoft External Staff Moderator
2 answers

Outlook replies overriding custom theme styles (switching to Aptos and changing sizes)

I have custom styling configured in Outlook: New emails correctly use Arial, size 11. Reply/forward font settings are also set to Arial, size 11. Custom styles (e.g. headings) are defined using Arial with specific sizes. No theme is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-24T23:46:40.8+00:00
Jack Fowler 0 Reputation points
answered 2026-04-25T04:42:22.77+00:00
Hani-Ng 10,315 Reputation points Microsoft External Staff Moderator