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It says I have 21k rewards but when I check my statement it says 135.

Every time I refresh the 21k stays but when I go click redeem it says I only have 135. What do I do to fix it

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,551 questions
asked 2026-10-16T23:27:14.7033333+00:00
Tuduxo Woah 0 Reputation points
answered 2026-10-17T00:07:37.99+00:00
Estrella721 47,145 Reputation points Independent Advisor
2 answers

laptop wont record a video

when i try to make a video i get a somthing went wrong error.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-15T18:06:22.8+00:00
tye lovette 0 Reputation points
commented 2026-10-17T00:05:16.06+00:00
John Jefferson Doyon 89,925 Reputation points Independent Advisor
1 answer

Defender not installing

How can I run a a malware scan or a virus scan on online? I don't I cannot install a defender.

Microsoft Security | Microsoft Defender | Other
asked 2026-10-17T00:04:01.8+00:00
CarlosRamos-3379 0 Reputation points
answered 2026-10-17T00:04:57.5166667+00:00

AI answer

1 answer

signing out

Im trying to sign my xbox account out an xbox i used to own and i dont have it nowadays and im trying to figure out how to remove my account from said xbox

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-17T00:02:34.0266667+00:00
Some Ingin 0 Reputation points
answered 2026-10-17T00:02:48.1833333+00:00

AI answer

1 answer

probleme avec conexion buetooth avec oreillette et casque

Bonjour je n arrive plus a connecter mes oreillette bose ou mon casque sony salutations Michel

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T12:46:51.98+00:00
Michel PIN 0 Reputation points
commented 2026-10-17T00:02:24.88+00:00
Management Service 0 Reputation points
0 answers

Authenticator app login fail

I’m trying to login to my outlook app on iOS. My Authenticator app is also logged out and needs me to sign in. I cannot sign in due to not being able to access codes from my Authenticator app while trying to sign in.

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T19:31:46.09+00:00
Kyler Brewer 0 Reputation points
commented 2026-10-17T00:00:30.7666667+00:00
Daniel Spacek 0 Reputation points
1 answer

In Excel, what does the little green triangle in the upper left corner of a cell mean?

I have downloaded a spreadsheet and all of the cell with numbers in them have a little green triangle in the top left corner of the cell. The cells do not act like numbers, though--I can't add them or even convert the format to currency or dates, etc. …

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-17T00:00:14.6366667+00:00
Larry Banta 0 Reputation points
answered 2026-10-17T00:00:30.23+00:00

AI answer

1 answer

Windows Insider Preview Build 26340.9750 Causes a Grey Screen After Updating from Build 26340.9616

Problem description I attempted to update my Windows 11 Insider Preview installation from build 26340.9616 to build 26340.9750. After the update and signing in, Windows displays a completely grey screen with only the mouse cursor visible. The desktop…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2026-10-16T23:31:08.3933333+00:00
Alon 25 Reputation points
commented 2026-10-17T00:00:04.4866667+00:00
Alon 25 Reputation points
5 answers

Having to pay for Microsoft 365

Why do I have to suddenly pay a subscription for word when I have been using it for free for MANY MANY years? I still use the same laptop and now it askes me to pay?? This is ridiculous, why would it tell me to pay now and not when I first installed…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-15T14:40:39.9833333+00:00
Barb Sauter 0 Reputation points
commented 2026-10-16T23:58:05.05+00:00
Barb Sauter 0 Reputation points
2 answers

Audio and video out of sync on 2025 HP AMD Ryzen laptop

The audio and video are out of sync when I am streaming video on my 2025 HP AMD Ryzen laptop with Windows 11. I have tried all of the recommendations online.

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T23:07:06.0633333+00:00
D Smith 0 Reputation points
answered 2026-10-16T23:57:04.9366667+00:00
Ivan B 125.3K Reputation points Independent Advisor
3 answers

can/will you add file downloading to xbox's, and will you add steam?

can you, and will you add file downloading to xbox's? that way if people have stream decks or colour changing keyboards, they can download the software and add apps to there stream decks or change the colour of there keyboards, and they can also download…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,851 questions
asked 2026-10-16T17:50:30.5566667+00:00
Marcus Langton 0 Reputation points
answered 2026-10-16T23:57:03.7066667+00:00
Management Service 0 Reputation points
1 answer

AzureVirtualTrainingDay

I am from India, and I would like to know when the next Microsoft Azure Virtual Training Day for AZ-900 will be conducted and whether an exam discount voucher will be available.

Community Center | Not monitored
asked 2026-10-16T23:32:12.2433333+00:00
allwin baranaba 0 Reputation points
answered 2026-10-16T23:56:00.8066667+00:00
Julian Sharp 45,856 Reputation points
1 answer

OneDrive Still in Korean Somehow even All my settings are Language & Region on both OneDrive & Accounts are in English(US).

As seen below my $PROFILE on Pwsh still points to Korean (base) PS C:\Bin\Pwsh> echo $PROFILE C:\Users[Moderator Note: Personal Info Removed]\OneDrive\문서\PowerShell\Microsoft.PowerShell_profile.ps1 But I need this in English as too many tasks are…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-15T11:37:03.77+00:00
AliveKr 0 Reputation points
commented 2026-10-16T23:53:06.9833333+00:00
Xavier-D 13,890 Reputation points Microsoft External Staff Moderator
1 answer

My new computer is not showing all of my outlook emails.

My new computer does not show all of my emails in outlook.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-16T23:43:59.2966667+00:00
Paul Andrews 0 Reputation points
commented 2026-10-16T23:50:48.19+00:00
Paul Andrews 0 Reputation points
1 answer

You charged the wrong card

Please help me with errors in your billing. You have charged the wrong credit card for my renewal of MSonline 365.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-16T23:08:19.4266667+00:00
Hilda Heady 0 Reputation points
answered 2026-10-16T23:49:54.0766667+00:00
Christine Luna 27,375 Reputation points Independent Advisor
3 answers

How to cancel subscription I no longer can access?

How can I cancel an account subscription that I am being charged for but cannot access because I no longer use it, cannot remember the user name, password or phone number for it?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-16T16:01:29.4+00:00
Damaris Algarin 0 Reputation points
answered 2026-10-16T23:48:34.8666667+00:00
EmilyS_726 31,120 Reputation points Volunteer Moderator
1 answer

Windows Update makes text tiny

After an overnight Windows update, my text is suddenly tiny in unexpected places (for example, the menu at the top of this browser is about half the size it was before the update). I know this is related to an update, and I know it can somehow be fixed…

Windows for home | Windows 11 | Settings
asked 2026-10-16T10:51:57.9+00:00
Luara 90 Reputation points
answered 2026-10-16T23:47:11.9033333+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
1 answer

How to stream Azure Activity logs into log analytic Workspace

Hello Microsoft Community, I am migrating Microsoft Sentinel from a source Azure tenant to a target Azure tenant and need clarification regarding the Azure Activity data connector. In the source tenant, the Azure Activity connector is connected and…

Microsoft Security | Microsoft Sentinel
asked 2026-10-16T23:46:34.91+00:00
cyber punk 20 Reputation points
answered 2026-10-16T23:47:04.83+00:00

AI answer

0 answers

I how a Microsoft Family account and would like to chanage it to Business Microsoft Account

Please help me change my current Microsoft Family account to a Business Microsoft Account so that i can use AI Microsoft in greater capacity for my training and consulting business' needs.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-16T23:45:01.3766667+00:00
Thomas Nounezi 0 Reputation points
1 answer

Search bar in MS Word and Excel not working ("No results found")

Hi. After updating MS Office 2021 and 2024 to version 2606 (and the issue is present also on the latest version 2609), when typing a file or keyword in either Word and Excel, "No results found" message pops up. I tried uninstalling and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-15T18:10:56.07+00:00
HCC 6 Reputation points
commented 2026-10-16T23:43:46.4566667+00:00
Xavier-D 13,890 Reputation points Microsoft External Staff Moderator