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2 answers One of the answers was accepted by the question author.

Need a real human customer representative!!

I've tried to contact a human, the bot has not been helpful for my case as I've already tried account recovery. I made this account to try to get ahold of someone. Last night around 11:30PM EST, I got tricked and my account has been compromised. He…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-11T13:25:11.9966667+00:00
melanie cote 0 Reputation points
accepted 2026-06-12T21:30:30.8366667+00:00
melanie cote 0 Reputation points
1 answer

Revert back to free version of Excel & Word

I am a light user of Excel & Word on iPad & Windows. Free version has always sufficed. Did MS 365 free trial, when it ended tried to revert to free version but accidentally subscribed & paid for a month of 365. How do I revert back to the…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-06-12T21:30:05.48+00:00
Brad Clements 0 Reputation points
answered 2026-06-12T21:30:24.7533333+00:00

AI answer

2 answers

Cannot reset my PC because it says I'm not an administrator

I noticed that my PC was having trouble installing things and when I tried to troubleshoot it nothing worked. I decided to just reset it instead since all my files are already backed up but when I go to system > recovery and click the Reset PC button,…

Windows for home | Windows 11 | Recovery and backup
asked 2026-05-30T22:40:47.0366667+00:00
Eliza Shiver 0 Reputation points
edited an answer 2026-06-12T21:30:09.47+00:00
Ivan B 114.5K Reputation points Independent Advisor
1 answer

How can I get Codes sent to BOTH of my Hotmail emails?

When I sign up on a website, or just need to get a code for verification from existing website using my business Hotmail account, I cannot receive codes. In order to get a code, I have to use my personal account only. I thought my 2 Hotmail accounts were…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-12T21:28:44.0333333+00:00
Navyveteran 0 Reputation points
answered 2026-06-12T21:29:06.73+00:00

AI answer

3 answers One of the answers was accepted by the question author.

What's causing my computer to crash (ntoskrnl.exe+4f8450)?

My computer has restarted three times in the past week and are all caused by the same driver at the same address (ntoskrnl.exe+4f8450). Would like know what I need to do stop the crashes. Recent motherboard/processor/memory swap to 7800x3D, DDR5 32…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-30T22:36:26.83+00:00
Leonard C 20 Reputation points
edited a comment 2026-06-12T21:28:57.3333333+00:00
Ivan B 114.5K Reputation points Independent Advisor
2 answers

Minecraft nolonger owned

For my birthday my brother gifted me code for minecraft and not only do I remember that moment but I also have the gift code saved with original message. Tough few months ago I wanted to play it said I don't own Minecraft. Now It might be on my another…

Windows for home | Other | Gaming
asked 2026-06-12T19:09:00.2266667+00:00
Stipe Penic 0 Reputation points
answered 2026-06-12T21:28:38.7566667+00:00
paulr0511 45,500 Reputation points Independent Advisor
2 answers

How To Copy / Paste Multiple Data "Blocks" Using Paste Special / Transpose - Need Advice

Hello, Excel Community... I've got a situation that hopefully someone can direct me on. The scenario: Column A represents 2 lines (in this test) from a 3rd-party program - hence, two "data blocks" for lack of a better term. For each line /…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-12T16:31:45.6366667+00:00
Infoman 0 Reputation points
edited a comment 2026-06-12T21:27:34.2333333+00:00
Kai-L 14,210 Reputation points Microsoft External Staff Moderator
2 answers

How to buy robux with microsoft balance

I want to buy robux with my microsoft balance, but how do I do that? I know going through the xbox store website wont work since that's only for an actual Xbox console, so what else is there i can do?

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-11T03:20:47.6733333+00:00
cheeser lol 0 Reputation points
commented 2026-06-12T21:27:20.9833333+00:00
cheeser lol 0 Reputation points
1 answer

Windows Defender detects Trojan:Win64/TamperedChef.Z!MTB through malicious PDF Editor application

Hej. En familjemedlem blev utsatt av ett falskt PDF Editor program. Vet ej hur länge sedan det var installerat. Vi märkte ett par transparenta förmodligen PowerShell rutor som snabbt öppnades och stängdes. Tydligen har detta hänt någon gång ibland. Då…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-12T21:12:46.7033333+00:00
anton hård hed 0 Reputation points
edited the question 2026-06-12T21:27:09.98+00:00
anton hård hed 0 Reputation points
4 answers

Why does my mouse arrow disappear while using outlook?

My mouse just stopped being visible while I am using Outlook, and this is very, very, frustrating because my permission wasn't given to make these changes, and now I can't find anything, can't open emails, can't copy and paste, and the list goes on and…

Outlook | Windows | Classic Outlook for Windows | For education
asked 2025-12-04T17:16:15.3433333+00:00
Robert May 60 Reputation points
commented 2026-06-12T21:26:50.4866667+00:00
Gabe Bratton 836 Reputation points Microsoft Employee Moderator
2 answers

Where to download original Windows Movie Maker?

I would like to use the old movie maker to help with making videos. There are a lot of features that I prefer to use.

Windows for home | Previous Windows versions | Music, photos, and video
asked 2026-06-12T21:05:18.5266667+00:00
Ben Yadao 0 Reputation points
answered 2026-06-12T21:26:19.0866667+00:00
JuliaMarvin 19,420 Reputation points Volunteer Moderator
2 answers

how to clear Windows Secure Boot certificate expiration and CA updates

Windows 11 Secure boot certification 2026 update is required. How do I update the device/computer

Windows for home | Other | Windows update
asked 2026-05-30T22:23:16.02+00:00
alan camish 0 Reputation points
edited an answer 2026-06-12T21:24:53.08+00:00
Ivan B 114.5K Reputation points Independent Advisor
2 answers

How do I stop paragraph spaces from appearing between footnotes every time I open the Word document?

I recently have had this issue with a Word document of mine when editing the footnotes: I add the footnotes and everytime I reopen the document, they appear to acquire an extra paragraph space under every footnote. I suppose that has to do with the…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-06-11T12:46:25.45+00:00
An Thomakos 0 Reputation points
commented 2026-06-12T21:24:29.9433333+00:00
An Thomakos 0 Reputation points
2 answers

how can is stop security blocks from my excel

secu security risk is blocking me from doing some work so i work like to remove it or stop it

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-12T20:31:36.03+00:00
BATALA UMAR 0 Reputation points
edited the question 2026-06-12T21:23:05.3366667+00:00
Ian-Ng 13,690 Reputation points Microsoft External Staff Moderator
0 answers

Replace Win 11 Pro N edition with Windows 11 Pro without loosing apps and data.

After upgrading from Window 10 Pro (machine bound license) to Windows 11 Pro N, I have encountered many issues, especially related to failed updates. I have one issue left now that cannot be solved within the N edition, so it seems. It has to do with a…

Windows for home | Windows 11 | Install and upgrade
asked 2026-06-12T21:22:49.4366667+00:00
JohnM 0 Reputation points
1 answer

XBOX APP WON T OPEN

My xbox app won t start and i tried everything from the support cmd and powershell commands create a new windows use, terminate and repair and reset app, it s not openign

Windows for home | Windows 10 | Apps
asked 2026-06-12T21:22:22.6866667+00:00
Denis 0 Reputation points
answered 2026-06-12T21:22:38.21+00:00

AI answer

1 answer

Print Preview not displaying properly

There is a big white box covering part of the page when viewing. This makes it impossible to be able to print a document. How do I get rid of this big white box? The magnification of the print preview has also changed somehow.

Microsoft Edge | Other | Windows 11
asked 2026-06-12T21:21:49.09+00:00
Opticsmom 0 Reputation points
answered 2026-06-12T21:22:00.9833333+00:00

AI answer

1 answer

Microsoft Clipchamp stopped working all of a sudden on all my laptops

I have been using Clipchamp since last year, as part of my Microsoft annual subscription. The last time I used it was on Wednesday. However, today it stopped working all of a sudden on both of my laptops, on the same day: On my laptop with Windows 11,…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-12T17:23:02.22+00:00
Manal Nakli 0 Reputation points
commented 2026-06-12T21:21:46.19+00:00
GrandPa Glizzie 0 Reputation points
1 answer One of the answers was accepted by the question author.

Viva Engage - MC1385582 - Notifications Delivery Tracker for immediate Community announcements

I was wondering if the new MC1385582 - Notifications Delivery Tracker for immediate Community announcements that will be rolling out soon within Viva Engage will be available to all Viva Engage users or only for Amplify or Premium users?

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-06-12T18:09:17.36+00:00
Melinda Miller 40 Reputation points
commented 2026-06-12T21:20:32.6666667+00:00
Vy Nguyen 11,400 Reputation points Microsoft External Staff Moderator
1 answer

Locked out of Windows on laptop after June 2nd, 2026 Windows Update

Hi, I have been locked out of my Windows account on my computer. Windows Upate recently completed installation of several types of updates - A windows repair version, a windows preview, an intelligence security update, and two others. After downloading…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-03T21:30:35.87+00:00
Mark1789 0 Reputation points
commented 2026-06-12T21:20:22.6166667+00:00
Mark1789 0 Reputation points