1,810,098 questions

Sort by: Updated
1 answer

Can’t download my MIE expert certification from credly

I am trying to be a microsoft elevate educator , however it shows on my credly account that i can’t download my 2022/2023 MIE expert certification on credly! what should i do?

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-06-04T06:45:06.7433333+00:00
HalaSaadMohamedBusalem-1975 0 Reputation points
answered 2026-06-04T06:48:37.6033333+00:00
Wilson Wang 0 Reputation points
2 answers

personal to a business account

I want to change my subscription from personal to business account. How do I do that?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-04T00:14:52.48+00:00
Kristina Curtiss 0 Reputation points
answered 2026-06-04T06:48:08.14+00:00
Darren-Ng 10,620 Reputation points Microsoft External Staff Moderator
1 answer

Foundary Tools Document Intelligence FormRecognizer, Internal Server Error.

Today we suddendly experience the following error: (InternalServerError) An unexpected error occurred. Code: InternalServerError Message: An unexpected error occurred. Exception Details: (FailedToSerializeAnalyzeResult) Failed to serialize analyze…

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T22:20:44.4533333+00:00
Matias Haller 0 Reputation points
commented 2026-06-04T06:47:55.6+00:00
Karnam Venkata Rajeswari 3,255 Reputation points Microsoft External Staff Moderator
1 answer

Revert back to the original W11 Start Menu

How to revert back to the original W11 Start Menu?

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-06-04T06:47:29.8466667+00:00
Hung-En Tien 0 Reputation points
answered 2026-06-04T06:47:39.58+00:00

AI answer

1 answer

URGENT: Partner Center Vetting trapped in a Dead-End. NO WORKSPACE, emails bounce, ALL ticket portals block me. How to submit domain cert?

My Hardware Developer account is stuck in 'Employment Verification' forever. However, we are facing a horrific systemic DEAD END: We cannot create a ticket in Partner Center because the 'Workspace' is empty for pending accounts. Emails sent to…

Microsoft Partner Center | Other
asked 2026-06-04T06:27:59.1066667+00:00
Gongfen Qiu 0 Reputation points
answered 2026-06-04T06:46:41.67+00:00
Wilson Wang 0 Reputation points
1 answer One of the answers was accepted by the question author.

Windows 11 24/25H2 : When our application is reinstalled VCruntime140.dll, msvcp140.dll and some other dlls are not getting copied.

Hi All, When our application is reinstalled VCruntime140.dll, msvcp140.dll and some other dlls are not getting copied under c:\windows\system32\ as expected. our installer is using merge modules internally to copy these dlls. when the application…

Windows development | Windows API - Win32
asked 2026-06-02T06:49:13.5166667+00:00
Gandla, Manjunath 20 Reputation points
commented 2026-06-04T06:46:29.5966667+00:00
Taki Ly (WICLOUD CORPORATION) 1,745 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft store is not working

Every time I try to update or install an app, it shows error 0X80073CF9. Yes, I have tried repairing, resetting, and even removing the store with PowerShell with no success.

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-04T04:32:02.24+00:00
Marie Anne 0 Reputation points
answered 2026-06-04T06:45:38.8666667+00:00
Tin Luna 25,250 Reputation points Independent Advisor
1 answer

help deleted one drive files +emptied recycle bin need to recover data from pc

I mistakenly deleted all files from OneDrive while my internet was on. The files were synced and got deleted from my PC as well. I have also cleared the Recycle Bin. I need to recover my documents urgently.

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-04T06:17:26.7433333+00:00
Urvashi Verma 0 Reputation points
answered 2026-06-04T06:44:16.13+00:00
Burak VAROL 446 Reputation points
1 answer

Blocked by Engage Center & Tenant Loop - Azure for Students Verification Failed

Hello, I am trying to activate my $100 Azure for Students credit through my GitHub Student Developer Pack. My GitHub account has my college email address (`

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-03T14:26:50.1533333+00:00
preet jain 0 Reputation points
edited the question 2026-06-04T06:43:04.42+00:00
Shubham Sharma 16,640 Reputation points Microsoft External Staff Moderator
4 answers

My 2 years old HP laptop is so slow and full of ghosts.

Hi, I am just a normal housewife with a HP laptop. I started off with MSdos and floppies, so I am not new to the concept. My HP : AMD Ryzen 5 7520U with Radeon Graphics (2.80 GHz), RAM : 16,0 Go (15,2 Go useable), AMD Radeon(TM) Graphics (486 Mo), hard…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-03T17:47:04.6466667+00:00
Lisette Swinnen 0 Reputation points
commented 2026-06-04T06:43:00.5033333+00:00
Lisette Swinnen 0 Reputation points
2 answers

Locked Out

I can’t log in to my admin account. My authenticator app is locked since it asks for a code I can’t generate. I need help verifying ownership and resetting MFA.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-03T22:35:05.2666667+00:00
Marco Carrasco, LLM, PMP 0 Reputation points
commented 2026-06-04T06:42:36.7833333+00:00
Marco Carrasco, LLM, PMP 0 Reputation points
1 answer

Azure Monitor log alert firing repeatedly for a single Automation runbook completion event

We have an Azure Monitor Log Search Alert configured for an Azure Automation runbook that restarts an Azure App Service twice daily. This alert has worked correctly for a long time and historically generated one alert notification per runbook…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

3,965 questions
asked 2026-06-03T02:44:09.21+00:00
Bipin Kadam 60 Reputation points
commented 2026-06-04T06:40:17.61+00:00
Bipin Kadam 60 Reputation points
2 answers

Locked out of Business/Owner account - No way to remove MFA

First of all I really hate microsoft with their AI BS phone systems, took me 10 calls just to get a case number created. Secondly, I got a new phone, kept same number but MS authenticator was being used for my Domain/tenant email. I am now locked out of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-03T23:56:52.01+00:00
Garrett Kohlrusch 0 Reputation points
edited the question 2026-06-04T06:39:38.6133333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
2 answers

Sharepoint storage running out of space

Hello Team, We are getting the storage warning on top of our sharepoint site that we have exceeded the storage space. Attached screenshot for your reference. Kindly let us know what needs to be done as this one is our main site and more than 2000 users…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-04T05:53:37.1466667+00:00
Raju, Apoorva (893) 0 Reputation points
answered 2026-06-04T06:38:43.1766667+00:00
Alina Le 2,040 Reputation points Independent Advisor
1 answer

I have an orphaned Microsoft tenant that is still billing

This is a billing escalation. I have an orphaned Microsoft tenant that is still billing. I cannot access the tenant, and charges exceed $7,000. I need Billing Operations to disable recurring billing

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-13T01:47:21.1033333+00:00
Hal Kurz 0 Reputation points
edited a comment 2026-06-04T06:38:37.2266667+00:00
Vincent Choy 10,880 Reputation points Volunteer Moderator
2 answers

Restore windows to factory

Am having major issues with Microsoft seeing my paid software as a virus and keeps removing license which stops it from working. Once it does this have request new license and tried to reinstall but it keeps going by old license and will not allow me to…

Windows for home | Other | Apps
asked 2026-05-29T16:56:21.51+00:00
Bobg 0 Reputation points
commented 2026-06-04T06:38:06.4233333+00:00
Clary-N 11,490 Reputation points Microsoft External Staff Moderator
1 answer

Unable to update Skype billing address

I have remaining Skype Credit which I cannot access via the Skype dialpad since it requires me to update my billing address. I cannot update my Skype billing address. It always shows “It’s not you, it’s us.” Because of this, my Skype Credit calling is…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,229 questions
asked 2026-06-04T03:56:57.3433333+00:00
Jeffrey Bannister 0 Reputation points
answered 2026-06-04T06:38:06.2766667+00:00
ppavle 5,280 Reputation points Volunteer Moderator
1 answer

forgotten my personal outlook password tried all the process given by Microsoft to recover my password but nothing helps.

forgotten my personal outlook password tried all the process given by Microsoft to recover my password but nothing helps. How to reset my password my subscription 365 ended need to purchase new subscription under the same outlook account how to do. how…

Outlook | Web | Outlook.com | Email
asked 2026-06-04T06:03:43.82+00:00
AISHWARYA PRATHINA T 0 Reputation points
answered 2026-06-04T06:37:59.3666667+00:00
DaveM121 884.5K Reputation points Independent Advisor
0 answers

Merge all the accounts under my name.

Hello Microsoft Learn Support, I am requesting assistance with my Microsoft Learn and Certification profiles. While trying to register for the Microsoft Azure Fundamentals: AZ-900 exam, I experienced repeated payment issues. As a result, I created 2…

Community Center | Not monitored
asked 2026-06-04T06:35:59+00:00
MUHAMMAD ALI NAEEM 0 Reputation points
edited the question 2026-06-04T06:37:39.48+00:00
Nam-D 3,865 Reputation points Microsoft External Staff Moderator
1 answer

How to convert OST to PST file With the Help to Thrid Party Tool

Can anyone explain me How do i convert my ost file into pst file, my file size is about 76GB in with i need all attachments and other contents please let me know if anyone have answer of this question

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-18T07:19:43.3533333+00:00
Parul Gupta 0 Reputation points
answered 2026-06-04T06:37:00.99+00:00
Mohit Keshari 0 Reputation points