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my original email is not showing up in replies. I am using outlook for mac, version 16.110

my original email is not showing up in replies. I am using outlook for mac, version 16.110

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-06-09T12:13:00.7266667+00:00
serge van kleef 0 Reputation points
answered 2026-06-11T18:04:52.3366667+00:00
Sally M 0 Reputation points
3 answers

MSN website keeps opening on my desktop

Every time I open a website on my desktop a new folder opens displaying MSN. If I close it it reopens again as soon as I open another website. How do I stop this. It just started this yesterday. I tried some suggestions I found on Google but nothing…

Windows for home | Windows 10 | Settings
asked 2026-06-09T12:13:07.7833333+00:00
Michael Davies 0 Reputation points
commented 2026-06-11T18:04:42.33+00:00
Alvise Cervellati 5,215 Reputation points Independent Advisor
1 answer

Copilot Studio | Run a Prompt no longer available in new Workflow

Hello As per the title, in the new on preview Workflow feature of Copilot studio, we can no longer see "Run a Prompt Action" like before. A few days ago before the "new experience" Prompt was available right below Agent. Now no…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-11T18:01:57.67+00:00
Luís Teixeira 20 Reputation points
answered 2026-06-11T18:02:19.6166667+00:00

AI answer

1 answer

Unable to provision cosmosdb in NorwayEast

        "statusMessage": "{"status":"Failed","error":{"code":"ResourceOperationFailure","message":"The resource operation completed with terminal provisioning state…

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

2,142 questions
asked 2026-06-11T17:27:39.07+00:00
Yingying Zhao 0 Reputation points Microsoft Employee
commented 2026-06-11T18:02:04.77+00:00
Yingying Zhao 0 Reputation points Microsoft Employee
1 answer

I can access my new outlook account from my PC but not from my laptop.

My laptop prompts me to enter a password for my email address, then says it is 'setting things up', but then circles back to asking me to enter my password.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-11T18:01:23.9666667+00:00
D Geyer 0 Reputation points
answered 2026-06-11T18:01:37.7166667+00:00

AI answer

3 answers

I planned to complete an Azure certification, so I need to practice Azure, but I’m getting frustrated with creating a free account. Is there any option to practice Azure without charges?

I planned to complete an Azure certification, so I need to practice Azure, but I’m getting frustrated with creating a free account. Is there any option to practice Azure without charges? Please provide the free sandbox for practice purpose only.

Azure | Azure Training
asked 2026-05-24T16:19:57.2333333+00:00
Azure 105 0 Reputation points
commented 2026-06-11T18:01:28.1966667+00:00
Narendra Rajak 0 Reputation points
2 answers

Microsoft 365 personal key rejected

I need to talk to an agent about my Microsoft 365 Personal subscription key being rejected. Please give me the direct link to access a person. This is the second time I am launching the question. I am going in circles and getting no satisfaction.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-11T17:59:09.7733333+00:00
Christol James 0 Reputation points
answered 2026-06-11T18:00:06.79+00:00
Christol James 0 Reputation points
1 answer

Unexpected charge

I was charged $107.74 but don't know what it is for.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-11T17:59:19.5933333+00:00
Lane Epstein 0 Reputation points
answered 2026-06-11T17:59:35.97+00:00

AI answer

2 answers

Why charged £84.99 on May 19th 2026

I have been charged £84.99 on my visa card from Microsoft*Microsoft 365 Reading , Berkshire on 19/05/26. My Renewal date is Sept 26 and is £59.99. Why have I been charged this without notification.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-11T17:31:12.4833333+00:00
Sue Kaye 0 Reputation points
answered 2026-06-11T17:59:27.9333333+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
1 answer

Cannot send or receive pictures from Outlook, pasted from a Word document.

This has been my process for 10 years. Create email message (with pictures) in Word Copy message and picture from Word into Outlook (pictures appear to be there) Send the email - no pictures show up for any desktop users, but pictures DO show up in…

Microsoft 365 and Office | Word | For business | Other
asked 2026-06-11T15:18:38.66+00:00
Kelly Hoggard 0 Reputation points
commented 2026-06-11T17:59:15+00:00
Hendrix-C 17,325 Reputation points Microsoft External Staff Moderator
2 answers

The activation code on my 12-month subscription is not being recognized

I have entered the code onto my account and it continues to be not accepted. I have a receipt that says it was activated. I am using the browser Chrome and am on a MacBook Pro MacOS Tahoe 26.5.1. Need help before my free trial ends and my credit card is…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-11T17:24:21.64+00:00
Christol James 0 Reputation points
answered 2026-06-11T17:58:40.1766667+00:00
EmilyS726 238.7K Reputation points Independent Advisor
1 answer

Azure - Locked Invoice - Not Payable from Portal

Invoice is currently locked, which is not allowing me to create any new subscriptions in Azure Portal When I go to "Pay now" I get the following message directing me to Azure Support:

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

695 questions
asked 2026-06-11T13:39:12.7666667+00:00
Nick Hathoot 0 Reputation points
commented 2026-06-11T17:58:39.04+00:00
Suchitra Suregaunkar 14,430 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft Fabric Mirrored Azure Databricks Catalog: PowerBINotAuthorizedException with cross-tenant firewalled ADLS Gen2

Hi all, I have a Fabric + Azure Databricks setup that I cannot find a documented working configuration for, and I am hoping someone here has solved it. Setup: Microsoft Fabric workspace in Tenant A. Azure Databricks workspace in Tenant B, with its…

Azure Data Lake Storage
Azure Data Lake Storage

An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.

1,599 questions
asked 2026-06-08T10:26:42.23+00:00
Pablo sanchez 20 Reputation points
accepted 2026-06-11T17:57:57.5966667+00:00
Pablo sanchez 20 Reputation points
1 answer

Notification of billing problem

On 6/2/2026 my credit card flagged my Office 365 recurring billing as fraudulent . I contacted the credit card company and immediately paid the $137.79. Looking at the Microsoft account it shows that it was paid and the next payment due is 6/2/2027. I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-11T17:57:40.3833333+00:00
Tim Coe 0 Reputation points
answered 2026-06-11T17:57:55.9433333+00:00

AI answer

3 answers

Billed for Microsoft Teams Essentials but not able to sign in

I have subscribed to and been billed for a Microsoft Teams Essentials account using my gmail email address. I have tried to sign in to get an invoice for the bill, but the system won't let me sign in, saying I cannot use a personal email address and…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-06-11T17:19:49.5+00:00
Laura Cunningham 0 Reputation points
answered 2026-06-11T17:56:31.94+00:00
Kai-L 14,210 Reputation points Microsoft External Staff Moderator
3 answers

I can't print Word documents

When I connect to my printer, it will print all types of document except Word. Can you help?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-02-11T10:44:10.1966667+00:00
Liz Jensen 0 Reputation points
commented 2026-06-11T17:56:22.8733333+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
2 answers

How to reinstall Windows Hello

I closed the privacy camera shutter of my Lenovo laptop Yoga 7 2-in-1 14AKP10 by mistake. As face recognition no longer worked I thought it was a bug & uninstalled it & thought that I could reinstall it after restarting. But this option no longer…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-06-11T17:18:55.45+00:00
Joyce Wong 0 Reputation points
answered 2026-06-11T17:56:01.8466667+00:00
Virginia M 41,105 Reputation points Independent Advisor
0 answers

Family Safety no longer limiting child's time and schedule, and "lock device" not working

Computer was set up in November of 2025. Family Safety limits worked perfectly for several months. Now, the child can play past both the hourly limits and the scheduled times. "Lock device" does not work consistently. Please provide detailed…

Windows for home | Windows 11 | Family and online safety
asked 2026-06-11T17:55:30.8166667+00:00
Jan Treecraft 0 Reputation points
5 answers One of the answers was accepted by the question author.

Microsoft AI Skills Fest 2026 — Voucher Claim Form Issue & Workaround

I completed the Fabric IQ playlist at 100% but the voucher claim form says 'flagged for phishing' and cannot be accessed. Please assist or extend the deadline.

Community Center | Not monitored
asked 2026-06-11T03:23:33.09+00:00
Vivek Nalla 0 Reputation points
answered 2026-06-11T17:55:15.97+00:00
hariansh Nagar 0 Reputation points
2 answers

outlook.office365.com log in problem

Can no longer log into my outlook.office365.com email. when I try to log in I get a screen full of code. How do I fix this?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-10T19:33:24.14+00:00
Michael Rushford 0 Reputation points
edited an answer 2026-06-11T17:54:16.25+00:00
Ruby-N 11,990 Reputation points Microsoft External Staff Moderator