Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,725 questions
1 answer
I received a email saying that I won a prize and to click on the email to get the information. I want to know that it is a real email from a legitimate company that gives away prizes. If it isn't I want to expose the thieves
I received a email from Connect note 516 the email address is <******@gmail.com and I spoke to the agent his name is John Walker and the phone number is a Texas 945-406-3003. I spoke to him and he didn't ask for any money or specific information but…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-11-14T23:52:55.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 68%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dana Redman
0
Reputation points
answered
2026-11-15T00:25:43.3266667+00:00
EmilyS726
280.7K
Reputation points
Independent Advisor
0 answers
Unable to download office 365
Last Wednesday, I lost 365 from my computer. Now, I am unable to download it. What can I do?
Microsoft 365 Insider | Word | Windows
Microsoft 365 Insider | Word | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
75 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
1 answer
Cant access copilot chat due to age restrictions even though I'm 18
My Microsoft account was created with my actual date of birth (8 October 2008). I am now 18, but Copilot Chat continues to classify my account as ineligible based on age. My date of birth and country are correct, and I have already left my Microsoft…
Microsoft Copilot | Other
2,443 questions
asked
2026-11-14T14:36:25.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Samayug Samajdar
0
Reputation points
answered
2026-11-15T00:24:47.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,960
Reputation points Microsoft External Staff
Moderator
1 answer
Windows Server 2016 Essentials certificate problem on xxx.remotewebaccess.com
I had to renew my certificate this month and I was able to release and renew the domain without any problems. However when I tried to access the server from my iPhone using the SSTP Connect VPN app I received the following error message: DANGEROUS! TLS…
Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked
2026-11-15T00:20:22.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brian Stevens
41
Reputation points
answered
2026-11-15T00:21:54.7433333+00:00
AI answer
2 answers
Hotmail.com Emails Have Larger Margins
Within the last couple of days, all my emails in my hotmail.com account, no matter the formatting, and no matter how old they are, have much wider margins, left and right. So the text of the email is more compact, squished. Why did this happen? And…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,907 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
0 answers
Unable to login in to Outlook
I have tried multiple times to login to Outlook but keep getting a server error/error 500. Please help. Thank you.
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
448 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
I got hacked, and the main email that i used got unlinked
My account got hacked a week ago, right after i realised that i actually got hacked. I applied for an Account escalation.. I submitted my request and waited for the whole week to get a response.. nothing.. not a deny that microsoft cant do anything, nor…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,824 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
0 answers
Title: Older emails missing from Sent Items in Outlook.com
Title: Older emails missing from Sent Items in Outlook.com Hello, I noticed that emails sent before April 1, 2026, are no longer visible in my Outlook.com Sent Items folder. Emails sent after that date are still available. I am using a personal Hotmail…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,907 questions
asked
2026-11-15T00:16:54.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Renato Nascimento
0
Reputation points
1 answer
problem with my hard drive after Windows update "November 2026 Security Update (KB5132061) (26200.9974)."
Hi, I'm having a problem with my hard drive. It started after the Windows update "November 2026 Security Update (KB5132061) (26200.9974)." This happens whenever I launch any game—my hard drive's activity spikes to 100%, the average response…
Windows for home | Windows 11 | Windows update
15,851 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
Unable to launch League of Legends
Hi, my laptop was unable to launch League of Legends on 2026/10/11 until today. Tried resetting PC, re-installing the software, removing the displays, checking the TPM, running the app as administrator. I'm at my wits end on how to solve this issue and I…
Windows for home | Windows 11 | Performance and system failures
32,791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 85%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
2 answers
My account was hacked.
Okay so i am hopping for human support on this matter. years ago my account was hacked ever since i have attempted to recover it through signing the form a few days ago i found out the actual name of the account and a possible card i used but now every…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,725 questions
asked
2026-11-15T00:00:04.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christian Gahn
0
Reputation points
answered
2026-11-15T00:14:59.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Bruce Jones Harry
0
Reputation points
1 answer
Outlook.com: Are historical records kept of rejected or unsuccessful email forwarding attempts?
I received a yellow security banner while actively using Outlook.com. It displayed an unfamiliar email address and asked whether I wanted to forward my emails to that address. I selected No. I have since checked all forwarding settings, inbox rules,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,725 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Windows 10 Home — 517,326 SYSTEM\WPA 7P keys, 53-minute boot, safe remediation preserving activation and ESU?
I have a Windows 10 Home 22H2 PC with digital activation and an active Consumer ESU enrollment. Cold boot and Safe Mode startup now take approximately 53 minutes, compared with about 35 minutes in June 2025. Detailed historical analysis shows a very…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-11-14T15:59:00.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Max Rinaldi
0
Reputation points
edited an answer
2026-11-15T00:13:08.06+00:00
Hendrix-V
20,960
Reputation points Microsoft External Staff
Moderator
0 answers
Unable to change email address, will not allow new email address to be created
The ISP is no longer supporting email, the email address will be deleted soon. In the Security area, I cannot add the new address. A picture of a shield comes up and a message says that the new email cannot be added ‘Try again later’. Help?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,725 questions
asked
2026-11-15T00:11:29.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 0%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kathy Ratcliffe
20
Reputation points
1 answer
Cannot reactivate windows after updating BIOS
I purchased a digital retail version of Windows 11 Home and linked it to my Microsoft account on a computer. I then updated the BIOS for this computer and received the error 0xc0ea000a when attempting to reactivate Windows. I have a stable internet…
Windows for home | Windows 11 | Licensing and activation
5,552 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Charges to my credit card that are not in my MSFT user account
I am receiving rogues charges on my credit card from MSFT. I disputed the charges with my credit card, but MSFT replied that the charges are legit. I do not see the charges in my MSFT account. Has anyone else experienced this? How did you handle it? …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,824 questions
asked
2026-11-15T00:06:59.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jeff Landes
0
Reputation points
answered
2026-11-15T00:07:30.81+00:00
AI answer
1 answer
Still unable to upload files in co pilot: India
I am still unable to upload files in co pilot; I am from India. Is it still because of the outage ? Any clue when service will be restored ?
Microsoft Copilot | Other
2,443 questions
asked
2026-11-14T09:17:30.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Suman Biswas/PCH/IN/Kolkata(Office)
0
Reputation points
answered
2026-11-15T00:06:11.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
16,800
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 fails to boot normally after KB5132061 — Safe Mode works, DISM rollback fails (0x800f082f)
My Windows 11 computer has been unable to boot normally since November 13, 2026, following Windows servicing activity involving KB5132061 on November 12. Normal startup repeatedly restarts and eventually enters Windows Recovery with the message that the…
Windows for home | Windows 11 | Performance and system failures
32,791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 91%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
2 answers
Your OneDrive folder can't be created in the location you selected
I've had 2 separate onedrive accounts on the same PC and same "D" drive for 12 years. One is my personal account. The other is my university account. Now suddenly my personal account does not work. I tried uninstalling and relinking. But every…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,451 questions
asked
2026-11-09T22:09:09.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Neale
0
Reputation points
commented
2026-11-15T00:04:27.5433333+00:00
Jeronimo Fuerte
48,875
Reputation points
Independent Advisor
1 answer
Unable to log into microsoft / outlook using password and code
I am unable to log into my microsoft account / outlook on my phone. I can only log in off my laptop using my laptop pin code, whenever i try and use my password and a code is sent to another e-mail adresss i put the code in and it says something went…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,148 questions
asked
2026-11-14T10:40:58.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
sarah richards
0
Reputation points
answered
2026-11-15T00:03:25.38+00:00
Ian-T
16,800
Reputation points Microsoft External Staff
Moderator