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2 answers

Screwed up date of birth during azure account registration

When registering for an Azure account for my business I accidentally entered the wrong year for my date of birth and now MS thinks I'm a child. Because of that, I was unable to register for an account with that email address. I've since used a different…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-29T22:27:14.9266667+00:00
JJ 0 Reputation points
commented 2026-07-02T01:25:09.7533333+00:00
Darren-Ng 11,775 Reputation points Microsoft External Staff Moderator
3 answers

Talk to a live agent

Trying to get a phone number for Canadian customers

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-04-01T04:15:06.1066667+00:00
Louise Desroches 0 Reputation points
answered 2026-07-02T01:25:03.9333333+00:00
Jakob Peredereev 0 Reputation points
1 answer

Where is my powerBi certificate

Microsoft certified PowerBi Data Analyst Associate certification [Moved from Microsoft 365 and Office | Other]

Community Center | Not monitored
asked 2026-07-02T00:46:16.1666667+00:00
Jingwen Zhao 0 Reputation points
answered 2026-07-02T01:25:03.1133333+00:00
Lester Bernard Reyes 82,535 Reputation points Independent Advisor
0 answers

I am experiencing an issue during the initial configuration of a new WSUS server.

Environment: OS: Windows Server 2022 WSUS: Newly installed Update source: Microsoft Update Proxy: Not used Network: TCP 80/443 access to Microsoft Update is allowed WSUS content directory: D:\WSUS IIS content access test: anonymousCheckFile.txt is…

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-07-02T01:24:55.92+00:00
길희 한 0 Reputation points
1 answer

how to recover PIN for Surface 3 GO

I’m looking for help because I no longer remember my PIN, and facial recognition is not working. The recovery instructions I’ve seen in various videos say that after startup there should be an option to reset or recover the PIN. However, that option…

Surface | Surface Go | Safety and security
asked 2026-07-02T01:24:24.15+00:00
Alberto Casadei 0 Reputation points
answered 2026-07-02T01:24:52.7133333+00:00

AI answer

0 answers

Email hacked

My email was changed yesterday randomly at 10am. Somehow someone was able to get access and i need to know who do i talk to to get my email back. The email is Blakbunee@gmail I have all if my information in this microsoft account and i need my access…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-02T01:24:49.3833333+00:00
Silas Jenkins 0 Reputation points
3 answers

File sharing is not working between my smart TV's and my Windows 11 laptop. It is working with my Windows 11 desktop.

First, this used to work, I was able to access the media files on both of my Windows 11 PC's from my smart TV's. This was done via DLNA file sharing software that is installed on both PC's. I had been using Smartshare, but I was in the process of…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-19T15:53:28.98+00:00
Thomas Gordon 0 Reputation points
edited a comment 2026-07-02T01:24:09.6333333+00:00
Hendrix-V 16,075 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

After deleting capability access manager directory my wifi not working

After deleting capability access manager directory my wifi not working. I have no access to the internet. Computer doesn't have an ethernet port. Any suggestion on how to get back wifi? Thanks for any suggestions.

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-19T19:32:39.6966667+00:00
Eli 20 Reputation points
commented 2026-07-02T01:23:45.8933333+00:00
Hendrix-V 16,075 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Pop up: Location is turned off in system settings reappear again, this is on word version 2605 (monthly enterprise channel)

Pop up: Location is turned off in system settings reappear again, this is on word version 2605 (monthly enterprise channel) There was a patch which fixed the issue, it has reappear on our environment again.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-16T00:41:59.1766667+00:00
James 35 Reputation points
commented 2026-07-02T01:22:05.22+00:00
Sophie N 16,990 Reputation points Microsoft External Staff Moderator
1 answer

Explorer crashing semi-randomly, especially when closing several browser tabs in quick succession.

Hello, I am having a nasty issue with my Windows 10 (I have ESU) installation at the moment, and it's been happening on-and-off for a few weeks at the very least. My issue is described thusly: Just using my computer normally, watching videos, playing…

Windows for home | Windows 10 | Performance and system failures
asked 2026-06-10T16:48:58.51+00:00
Kurzov 0 Reputation points
commented 2026-07-02T01:21:49.4466667+00:00
Tùng 0 Reputation points
0 answers

invoices are locked , no way to contact support !

hello , im having trouble paying past invoices , getting that i need to contact support to be able to pay the invoices but there is no way to open a ticket so how can is solve locked invoices? <PII Removed>

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,868 questions
asked 2026-07-01T09:20:09.1533333+00:00
Ahmed alkhairy 20 Reputation points
commented 2026-07-02T01:21:15.3866667+00:00
Suchitra Suregaunkar 15,130 Reputation points Microsoft External Staff Moderator
1 answer

Emails with video or using Apple Mail Drop never arrive in my Inbox

At the beginning of June, I posted a question about this but cannot find the question now, so I hope it is seen this time. Whenever I try to send an email that includes a video or an Apple Mail Drop link to my business Outlook email, it never arrives. I…

Outlook | Web | Outlook.com | Email
asked 2026-06-27T15:33:13.4066667+00:00
Carol K Studio 0 Reputation points
commented 2026-07-02T01:20:56.4533333+00:00
Alice-N 11,105 Reputation points Microsoft External Staff Moderator
1 answer

Failure when emailing microsoft 365 accounts from another microsoft 365 account using an alias as the FROM address

I have a Microsoft 365 account which has an email alias. Until earlier this week I could email anybody useing Outlook with the email alias as the FROM address. Now I can only email people outside the Microsoft cloud. Emailing people with ...@outlook.com…

Outlook | Web | Outlook.com | Email
asked 2026-06-27T18:36:07.69+00:00
Graham Smith 0 Reputation points
edited a comment 2026-07-02T01:20:34.27+00:00
Alice-N 11,105 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Azure synapse analytics there are showing but not able to find the exact resource

We are seeing that azure synapse upgrade in the query but it is not showing any resource name, could you please help how to find the exact resource

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,661 questions
asked 2026-02-04T06:09:05.23+00:00
NAVEEN Mittal 150 Reputation points Microsoft External Staff
commented 2026-07-02T01:20:30.6666667+00:00
Nadia Almas 0 Reputation points
1 answer

Copilot changes path of files, makes tbem inaccessible for other applications

All my data files are stored under Documents on OneDrive (Windows11). After Office 2016 expired recently I switched to MS365. I was alarmed to see that the folder Documents no longer appeared in the top level Explorer screen but had been demoted to one…

Microsoft 365 and Office | Other
asked 2026-07-01T09:18:00.8566667+00:00
David Hardy 0 Reputation points
answered 2026-07-02T01:20:18.13+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
1 answer

Cannot use Outlook. Wants me to sign in. Never had to before.

My Outlook account wants me to sign it....never had to. When I try I get [PII: Removed]

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-27T18:13:33.6966667+00:00
Jolayne Boynton 0 Reputation points
commented 2026-07-02T01:19:44.1866667+00:00
Alice-N 11,105 Reputation points Microsoft External Staff Moderator
2 answers

Cannot find second display

After a Windows 11 update yesterday my pc laptop cannot detect second monitor. I have tried all the recommended fixes, but pc still cannot detect second monitor.

Windows for home | Windows 11 | Display and graphics
asked 2026-06-26T17:06:30.79+00:00
roger plant 0 Reputation points
commented 2026-07-02T01:18:48.74+00:00
Hendrix-V 16,075 Reputation points Microsoft External Staff Moderator
1 answer

Why all other people receving my email into their spam folder?

Hi There, I am [PII: Removed] with email id [PII: removed] I am sending any emails to others (like Gmail, yahoo, or other domain), they are getting my emails in their span/junk folder rather then main inbox. I have tried a lot to fix this problem by…

Outlook | Web | Outlook.com | Email
asked 2026-06-27T05:06:06.26+00:00
Vijay Gupta 0 Reputation points
commented 2026-07-02T01:17:11.51+00:00
Alice-N 11,105 Reputation points Microsoft External Staff Moderator
1 answer

How can I validate a Windows 11 Pro Product Key received from a Desktop Vendor a year after I purchased the hardware?

In May 2025, I purchased a Mini-PC from an Amazon seller. Windows 11 Pro was pre-installed on the device. I did not ask about the key assuming I could find it if I needed it. The activation when it arrived went as it should have (I guess)...............…

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-06-26T03:33:31.4633333+00:00
ScottMandell-4619 0 Reputation points
commented 2026-07-02T01:17:06.4433333+00:00
EmilyS_726 21,190 Reputation points Volunteer Moderator
0 answers

OpenGL Library Routines

Downloaded the Open GL Library routines and directed Visual Studio, C++ header lines as follows: #include <C:\glfw-3.4\Include\GLFW\glfw3.h> #include <C:\glfw-3.4\Include\GLFW\glfw3native.h> The C++ header directives seem to work ok. However,…

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,078 questions
asked 2026-07-02T01:16:59.0866667+00:00
Sid Kraft 46 Reputation points