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Unable to access Microsoft 365 tenant after losing MFA device - Only Global Admin account

Hello, I am the owner of a small business Microsoft 365 tenant. Recently, I changed my mobile phone and lost access to the Microsoft Authenticator app that was being used for Multi-Factor Authentication (MFA). Unfortunately: The affected account is the…

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T01:34:50.6333333+00:00
2 answers

Play forza horizon 5

IMG_0382.jpeg I want to play força horizon 5. I ve got to link up my account but I do not want by that method. I want to do it by message. And I can’t even do by that method because ur app doesn’t allow personal accounts. Help me plz! I spent too much…

Windows for home | Other | Gaming
asked 2026-06-23T12:07:21.5666667+00:00
Pedro Realista 0 Reputation points
commented 2026-06-24T01:33:33.51+00:00
Jeronimo Fuerte 40,520 Reputation points Independent Advisor
1 answer

un ban request pwease

Dear Microsoft Rewards Team, I am writing this email to request the unbanning of my Microsoft Rewards account. My account was recently banned, and I am unsure of the reason why. I have been a loyal Microsoft user for years and have always followed the…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,554 questions
asked 2026-06-24T00:31:42.3833333+00:00
Dhd Dss 0 Reputation points
answered 2026-06-24T01:31:00.2866667+00:00
Paulo GM 67,400 Reputation points Independent Advisor
3 answers

Replying to or forwarding Outlook for Mac

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac, any suggestions?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-19T05:37:11.4633333+00:00
Den 5 Reputation points
commented 2026-06-24T01:30:39.8133333+00:00
Barbara G 0 Reputation points
0 answers

step by step process to change the default app for .pdf files to a PDF reader in Windows settings.

step by step process to change the default app for .pdf files to a PDF reader in Windows settings.

Windows for home | Windows 11 | Settings
asked 2026-06-24T01:30:33.3933333+00:00
Boud Hammelburg 0 Reputation points
0 answers

Office Home 2024 log in problem

Office Home 2024, which I purchased last year, keeps asking me to sign in. It was no problem until this week

Microsoft 365 and Office | Other
asked 2026-06-24T01:28:41.6866667+00:00
Judy Mellis 0 Reputation points
12 answers One of the answers was accepted by the question author.

Shared Outlook Calendar has disappeared

An Outlook Calendar that my wife and I share has suddenly disappeared from my Outlook Calendar. It still appears on my wife's computer. We set this up a number of years ago, so I have no idea where or how to troubleshoot this. I recall that we each had…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-16T20:54:22.8+00:00
John Schmidt 170 Reputation points
commented 2026-06-24T01:27:59.7266667+00:00
BJules 0 Reputation points
0 answers

Windows K2 Architectural Shifts

Hi team Our procurement team is asking if we can downsize our next laptop order to cheaper models with less RAM. I read that Microsoft’s recent Windows optimization framework significantly reduces base system memory footprint and background disk usage.…

Windows for business | Windows 365 Business
asked 2026-06-24T01:27:52.5533333+00:00
Advait Mohammad 20 Reputation points
1 answer

OUTLOOK Issue: My email templates keep disappearing in outlook

It has happened 3 times in 6 months. I create a new email, go to the templates and all of the templates I had created are gone. Why!? Is there a way to recover them? moved to Microsoft 365 Insider | Outlook | Windows

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T20:46:57.9733333+00:00
TJ 0 Reputation points
edited the question 2026-06-24T01:27:35.7266667+00:00
Chloe-V 8,680 Reputation points Microsoft External Staff Moderator
1 answer

Deleting partially completed puzzle in Microsoft Jigsaw

I would like to delete an unfinished puzzle in Microsoft Jigsaw. I don't have a Main Menu from which to do this, only a Settings button which is just for volume etc. Is there a simple way to delete a partially completed puzzle. I am using Windows 11. …

Windows for home | Other | Gaming
asked 2026-06-24T00:26:53.6433333+00:00
Linda Lockhart 0 Reputation points
answered 2026-06-24T01:26:43.7966667+00:00
Jeronimo Fuerte 40,520 Reputation points Independent Advisor
1 answer

Talk to an agent (human) by phone

My Family share plan renewal (paid for in mid May) does not allow my existing docs and spreadsheets to be edited and saved nor my partner to use the product. Have tried the Chat unsuccessfully. Really would like to talk (by phone!) to a real human agent.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T14:36:53.54+00:00
D. R. Quinn 0 Reputation points
answered 2026-06-24T01:25:09.55+00:00
Xavier-D 9,525 Reputation points Microsoft External Staff Moderator
0 answers

Unable to create Azure Managed Redis in Central US or East US 2 region despite those regions are already available

I kept getting error saying the creation reached terminal state of "Failed" without any clear message about what caused the failure: { "code": "DeploymentFailed", "target":…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

396 questions
asked 2026-06-24T00:37:39.9333333+00:00
Alyssa Vu 0 Reputation points Microsoft Employee
commented 2026-06-24T01:23:55.8966667+00:00
Pilladi Padma Sai Manisha 10,360 Reputation points Microsoft External Staff Moderator
2 answers

Sharepoint config error

failed to provision exception of type systemiofile not fount web config file not found please help

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-06-23T04:07:04.4533333+00:00
SLRDC HAL 0 Reputation points
commented 2026-06-24T01:23:29.1366667+00:00
Teddie-D 18,295 Reputation points Microsoft External Staff Moderator
3 answers

Scrolling through comments in Word reviewing pane causes crash (not file-specific)

I routinely look through the comments in a Word file by opening the Reviewing Pane and clicking through them. Today I tried this and after clicking through about two comments, the file crashed. This occurs repeatedly and regardless of whether the pane is…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-20T04:42:54.1233333+00:00
gingerpeach123 0 Reputation points
commented 2026-06-24T01:22:34.18+00:00
gingerpeach123 0 Reputation points
0 answers

Mohlalerwa6

The idea is to learn more znd consider it having AI system remeber it is used for those unprivilage and doing reseach we are hear to safe south africa

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-24T01:22:27.6433333+00:00
MojapeMP 1 Reputation point
1 answer

Gift card Robux

Olá tenho uma pergunta é provável que demore ou nunca mais seja reabastecido os gift card de 800 e 1000 Robux? já que recentemente ouvi falar que o motivo de alguns estarem esgotados é por causa do uso de VPN por alguns usuários.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,554 questions
asked 2026-06-24T01:21:04.26+00:00
Eric Vieira da Silva 0 Reputation points
answered 2026-06-24T01:21:15.31+00:00

AI answer

2 answers

How can I prevent spam invites appearing on my Outlook Calendar

I get at least 2 or 3 unwanted Invites on my calendar per week. I resort to either deleting the event or, if I can't do that, finding the email in my Junk folder and deleting it. I have tried "Rules", searching for "Invite" or…

Microsoft 365 and Office | Other
asked 2026-03-25T23:24:28.8133333+00:00
Gary Farrell 10 Reputation points
commented 2026-06-24T01:20:40.58+00:00
emc00713 45 Reputation points
5 answers One of the answers was accepted by the question author.

No option to delete calendar group in Outlook

How do I remove unwanted groups that have appeared in my Outlook under both mail and calendar. When right click on them, there does NOT appear any delete option.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-09T13:33:03.07+00:00
Mike Bernardo 55 Reputation points
commented 2026-06-24T01:20:10.6966667+00:00
Brian A 0 Reputation points
0 answers

I cannot login to my Business account. All attempts to recover have been tried. No way to request support.

I cannot login and recovery attempts continue to fail. I have tried everything. There is no one to talk to anywhere at Microsoft. Very frustrating. I am able to login to my Personal microsoft account (which is how i was able to get here) but the business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T01:19:19.9966667+00:00
Jared Bobb 0 Reputation points
3 answers

How to Switch back to old Outlook from new for Windows

How to Switch back to old Outlook from new for Windows

Outlook | Windows | New Outlook for Windows | For business
asked 2025-09-09T09:31:38.1633333+00:00
Thousif A Md 5 Reputation points
commented 2026-06-24T01:19:09.45+00:00
Hornblower409 10,005 Reputation points