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I want to change my legal name on microsoft account profile , that is not as per Govt ID proof

I want to get my legal name changed on microsoft account profile , I want to make it as 'Amruta Amit Baad' as name on Govt ID is not matching with current data in microsoft profile(Amruta Shivaji Vadankar - Name before marraige)

Community Center | Not monitored
asked 2026-05-25T06:46:43.8033333+00:00
Amruta Baad 0 Reputation points
edited the question 2026-05-25T06:48:37.8533333+00:00
JuliaMarvin 19,250 Reputation points Volunteer Moderator
2 answers

How to fix Icon View for folder thumbnail icons.

My thumbnail/icon images for files do not show up. I refresh each folder using F5, but the icons will still not show the thumbnail properly when I have icon view selected. If I want to refresh the icon view, I have to view each file individually, and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-05-25T01:55:09.5666667+00:00
Sam F 0 Reputation points
answered 2026-05-25T06:48:33.01+00:00
Hendrix-V 14,595 Reputation points Microsoft External Staff Moderator
0 answers

1 8 0 3 3 8 4 3 0 5 𝟖 How DO I CALL AOL GOlD Premium CustOmer SuPport Number Quickly?

1 8 0 3 3 8 4 3 0 5 𝟖 How DO I CALL AOL GOlD Premium CustOmer SuPport Number Quickly?

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

430 questions
asked 2026-05-25T06:48:26.33+00:00
adssa kasdas 0 Reputation points
0 answers

How do I get the old Remove Background tool back?

The new AI tool for removing backgrounds is unusable. There is no magenta selection options to pick and choose what part of an image to keep and what to get rid of. The AI is awful. How do we revert to the old tool on a Mac?

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-05-25T06:47:34.9866667+00:00
Caruso, Elizabeth 0 Reputation points
2 answers

Dhcp not contacted + access denied error 5 despite being administrator

Hello, our ethernet suddenly started to act up, we've been attempting to fix it including several restarts of computer, ethernet etc. we've been going through command to attempt to fix and weve discovered a repeated message that dhcp cannot be contacted.…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-23T20:10:20.05+00:00
Emma 0 Reputation points
commented 2026-05-25T06:47:30.9533333+00:00
Ivan B 111.8K Reputation points Independent Advisor
2 answers

Audio Driver issues/ No Audio

I believe I accidentally disabled my audio driver and now when I got to select an audio driver to re-enable it, it's not showing up. I'm almost positive I didn't uninstall it, and it is the pre-installed Realtek Audio Device/Driver built in to the…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-23T18:24:23.49+00:00
Dillon Smith 0 Reputation points
commented 2026-05-25T06:46:50.56+00:00
Ivan B 111.8K Reputation points Independent Advisor
1 answer

I've paid for Office 365 for a year, but your site asking for payment renewal details in 15 months will not activate my subs!

I reached out to your online support team and was told 'oh, if only you'd bought directly from us, not a third-party supplier, you'll have to go back to them - there is a REGION MISMATCH. I have a CX background and was unimpressed with the implication of…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-25T06:46:14.95+00:00
Melanie Pound 0 Reputation points
answered 2026-05-25T06:46:40.2333333+00:00

AI answer

2 answers

PC App Store infection

I had a problem shortly after downloading and installing "VLC". I got a screen that took up all of my monitor. There was a large button that said something to the affect of Create and account to continue. There was no way to close out the…

Windows for home | Other | Security and privacy
asked 2026-05-23T18:15:46.9033333+00:00
play2fast 20 Reputation points
commented 2026-05-25T06:46:04.15+00:00
Ivan B 111.8K Reputation points Independent Advisor
2 answers

Microsoft surface pro typecover

I bought a new (my third) surface pro and typecover as a bundle at the end of 2024. The typecover has never been great, I have always had to disconnect and reconnect the typecover as it just stops working, something I did not have with my other 2…

Surface | Surface Pro | Performance and maintenance
asked 2026-01-22T16:19:30.6866667+00:00
Gillian Fisher 0 Reputation points
commented 2026-05-25T06:46:01.77+00:00
Lychee-Ng 20,205 Reputation points Microsoft External Staff Moderator
1 answer

Frequent MFA Request

I am receiving frequent MFA request for my account. I have updated the password and apps and have done the security checks aswell but still receiving frequent request where a min of 5 to 8 request i am receiving on a daily basics

Microsoft Security | Microsoft Authenticator
asked 2026-05-25T06:45:12.8166667+00:00
Nijath Ahmed 0 Reputation points
answered 2026-05-25T06:45:30.1233333+00:00

AI answer

1 answer

EMAIL DELIVERIES

Upon logging in today i, noticed i had lost information in my folders under [Moderator note: PII removed] @hotmail.com. not seeing any email deliveries to that account. i previously setup to have all of my gmail delivered as well; however, as of today…

Outlook | Web | Outlook.com | Email
asked 2026-05-25T02:32:14.91+00:00
Jon Valle 0 Reputation points
edited the question 2026-05-25T06:45:18.66+00:00
Sin-D 10,015 Reputation points Microsoft External Staff Moderator
3 answers

Set background picture permanently

How do I permanently set my screen? It keeps reverting back to another picture.

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-05-23T17:39:47.56+00:00
mmjafsh 0 Reputation points
commented 2026-05-25T06:45:12.09+00:00
Ivan B 111.8K Reputation points Independent Advisor
1 answer

hacked account

i tried to log in today via username and the password, connected email, and phone number have all been changed. i understand only support can override this, but a support phone number is only provided to business accounts not personal accounts, am i…

Microsoft Security | Active Directory Federation Services
asked 2026-05-25T06:44:17.1533333+00:00
2high2care 0 Reputation points
answered 2026-05-25T06:44:30.6833333+00:00

AI answer

2 answers

Why my system / pc is keep crashing / freezing?

This is the dmp. of the latest crash in the folder of LiveKernelReports: ************* Path validation summary ************** Response Time (ms) Location Deferred srv* *************…

Windows for home | Other | Performance and system failures
asked 2026-05-25T05:26:48.1366667+00:00
NootNOOT 0 Reputation points
commented 2026-05-25T06:44:26.24+00:00
DaveM121 879.8K Reputation points Independent Advisor
2 answers

Request for Assistance – Unable to Access Microsoft Developer Account with Microsoft Authenticator

Dear Microsoft Support Team, I am currently unable to log in to my Microsoft account because my phone is broken and I no longer have access to the Microsoft Authenticator app. When I try to sign in, the system asks for a verification code or approval…

Microsoft Security | Microsoft Authenticator
asked 2026-05-25T04:23:44.14+00:00
Phan Duy Thanh 0 Reputation points
commented 2026-05-25T06:43:17.4+00:00
Phan Duy Thanh 0 Reputation points
1 answer

change the address of my office in my 365 bus acct

Bill is being sent to the correct location, but the address of my office address is incorrect. We moved from there during the pandemic.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-21T22:39:07.4566667+00:00
GERALD WILSON 0 Reputation points
commented 2026-05-25T06:42:59.2233333+00:00
Vivian-HT 16,025 Reputation points Microsoft External Staff Moderator
1 answer

I want to remove a saved default page

Hi, How do I remove a saved default page in my customer workspace area? Thanks

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

427 questions
asked 2026-05-21T16:20:42.11+00:00
Barry Oldfield 0 Reputation points
commented 2026-05-25T06:42:47.81+00:00
Vivian-HT 16,025 Reputation points Microsoft External Staff Moderator
1 answer

My teams account is "unknown user" an not get accept with other user

My teams account is "unknown user" an not get accept with other user

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-05-22T04:16:41.2566667+00:00
Pham Sam 0 Reputation points
commented 2026-05-25T06:42:31.8966667+00:00
Vivian-HT 16,025 Reputation points Microsoft External Staff Moderator
1 answer

OnPasswordSubmit JIT migration listener configured per docs, extension never invoked (AADSTS50000 with no auth-events SP sign-in log)

Summary JIT password migration via OnPasswordSubmit in a Microsoft Entra External ID tenant. Resources configured per https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-migrate-passwords-just-in-time. All resources confirmed…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-23T10:32:36.7033333+00:00
Abir 0 Reputation points
commented 2026-05-25T06:42:08.49+00:00
Abir 0 Reputation points
2 answers

New outlook not working

New outlook is not working for few user, i am getting the below error message new outlook is working for few user and other half is not working Tried uninstalling and reinstall / installed latest version still same issue

Outlook | Windows | New Outlook for Windows | For business
asked 2026-05-22T04:49:04.0366667+00:00
Jai Sabarinath 0 Reputation points
commented 2026-05-25T06:42:00.14+00:00
Vivian-HT 16,025 Reputation points Microsoft External Staff Moderator