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Address Mismatch on exam Registration

I have scheduled a Microsoft certification exam their exam partner is Pearson Vue and realized that I entered my current residential address during registration instead of permanent address. the address on my government-issued ID and other official…

Community Center | Not monitored
asked 2026-06-24T09:29:38.6966667+00:00
Nishmitha Poojary 0 Reputation points
answered 2026-06-24T11:48:01.48+00:00
Julian Sharp 31,746 Reputation points
0 answers

Cannot login through Remote Desktop with Entra ID

I have been troubleshooting this for a couple days - I am able to login to the Azure Virtual Desktop with a local user account that I created, but I am not able to log in with the Entra user ID that is the owner of the account. I've gone through all…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,126 questions
asked 2026-06-24T11:32:33.5033333+00:00
Tech Support 0 Reputation points
commented 2026-06-24T11:47:48.5733333+00:00
Tech Support 0 Reputation points
2 answers

Remote Desktop connects in safe mode , but only shows a black screen

Symptom: “Remote Desktop connects but only shows a black screen. No Start menu or desktop.” Environment: “Windows 11 PC, Safe boot was enabled previously.” Steps tried: Ran explorer.exe manually. Cleared Safe boot with `bcdedit /deletevalue…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-06-23T14:00:45.0133333+00:00
Ahmad Issa 0 Reputation points
answered 2026-06-24T11:47:33.6666667+00:00
Ahmad Issa 0 Reputation points
0 answers

This tenant has been blocked due to inactivity.

I have facing issue with login Microsoft azure. I want to delete or unblock tenant so login or create a new one for it. Required details are below, Email address: [Moderator note: Personally Identifiable Information removed]@outlook.com Tenant:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T11:21:21.1666667+00:00
Darshansinh Rathod 0 Reputation points
edited the question 2026-06-24T11:47:31.49+00:00
Liora D 17,045 Reputation points Microsoft External Staff Moderator
0 answers

Group Me Login Help

Hello I need help getting into my GroupMe account. My phone number has been sent to many codes and I can not figure this out. Groupme is Erykha W for the name I need to reset my password and my phone number is 612-523-8129 email…

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

58 questions
asked 2026-06-24T11:46:37.4166667+00:00
Erykah Wilson 0 Reputation points
commented 2026-06-24T11:46:58.5533333+00:00
Erykah Wilson 0 Reputation points
1 answer

I am not able to find the certification that I have cleared the exam

I am not able to find the certification that I have cleared the exam in the Microsoft portal

Community Center | Not monitored
asked 2026-06-24T07:37:51.31+00:00
Manipramodh M 0 Reputation points
commented 2026-06-24T11:45:33.0966667+00:00
Julian Sharp 31,746 Reputation points
1 answer

Missing Exam Voucher - Completed Microsoft Learn Challenge

Hello Microsoft Support Team, I recently completed the 100% requirements for the Microsoft Learn Challenge, and I successfully received the completion badge on my Learn profile. However, I have not yet received the exam voucher or the 100% discount. I…

Community Center | Not monitored
asked 2026-06-24T10:13:58.08+00:00
Abdulaziz Yousef 0 Reputation points
commented 2026-06-24T11:44:03.48+00:00
Julian Sharp 31,746 Reputation points
4 answers

Excel problems in nested RDP VM since migrating from D8s v3 to "Standard E8bds v5"

Hello, Thanks to advice on here we migrated our nested VM environment from D8s v3 to Standard E8bds v5 We have two nested VMs - both Windows 2019 Server Standard, one a domain controller, the second an RDP server. Everything was working well under the…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,199 questions
asked 2026-06-19T14:09:58.3566667+00:00
HCML TEST 40 Reputation points
answered 2026-06-24T11:43:36.75+00:00
HCML TEST 40 Reputation points
1 answer

Regarding the threshold handling in copilot studio.

I have more than 4,000 records in Excel and am using the "List Rows Present in Table" action from the Excel connector. However, I observed that, unlike Power Automate, Copilot Studio does not appear to provide an option to handle pagination or…

Microsoft Copilot | Other
asked 2026-06-24T09:52:02.7233333+00:00
Raju Raju1 0 Reputation points
answered 2026-06-24T11:43:08.6466667+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 335 Reputation points Microsoft External Staff
2 answers

How to get my Microsoft Expert Certificate, if Credly account doesn't except my personal email and keep asking me to sign in with my school email, but that email was changed!?

Please support me with the sign in process into Credly. I'm trying to extract my Microsoft Expert Badge, but my personal email address is linked with my old school email, and unfortunately when I'm trying to sign in, my old school email is coming out in…

Community Center | Not monitored
asked 2026-06-24T09:43:26.05+00:00
Alexandra Mher Al Saadi 0 Reputation points
answered 2026-06-24T11:42:41.4266667+00:00
Julian Sharp 31,746 Reputation points
2 answers

Problemas com Pagamento de Fatura Azure

Olá, gostaria de ajuda com um problema, por favor, na semana passa tive um problema com ausência de pagamentos no na minha assinatura do Azure, fui até a aba de faturas para regularização do pagamento e até ai Ok, porém minha conta foi desabilitada, após…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,848 questions
asked 2026-06-20T12:17:24.7833333+00:00
Wesley Batista lima 0 Reputation points
commented 2026-06-24T11:41:16.24+00:00
Bharath Y P 9,905 Reputation points Microsoft External Staff Moderator
3 answers

Cannot set Windows Light Mode

Hello, Always when I turn on my computer appears a dark theme even when I saved the light theme before switching off the windows... How can I save and keep always a light theme. Thank you!

Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked 2026-06-24T05:58:44.7033333+00:00
Sergei Brachev 0 Reputation points
answered 2026-06-24T11:41:11.31+00:00
Paulo GM 67,575 Reputation points Independent Advisor
1 answer

Azure for Students says I am not eligible despite having a verified student account

Hello, I am a student at Al-Azhar University and I am trying to activate Azure for Students using my university email address: ******@azhar.edu.eg However, I receive the message: "You are not eligible for Azure for Students" I believe I should…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,848 questions
asked 2026-06-20T09:24:21.54+00:00
Hamza Waleed 0 Reputation points
commented 2026-06-24T11:41:03.8266667+00:00
Bharath Y P 9,905 Reputation points Microsoft External Staff Moderator
2 answers

Unable to create Azure Pay as you go account

I am trying to create a new Pay as you go Azure account for host some applications. However, when I enter and email ID as ******@myorg.com I get a message "You can't sign up with a work or school email. Use your personal email instead. " . I…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,848 questions
asked 2026-06-20T07:17:43.9833333+00:00
Satya Shukla 5 Reputation points
commented 2026-06-24T11:40:49.8466667+00:00
Bharath Y P 9,905 Reputation points Microsoft External Staff Moderator
2 answers

How to fix Signature Issue in Microsoft Excel

Hello, I work for an IT support section and am having difficulties with resolving an issue with signature lines. The users have recently received new Windows 11 devices with Office 365 enterprise applications installed (Excel, Word etc.). Signing…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-24T09:23:45.5766667+00:00
David Murray 0 Reputation points
answered 2026-06-24T11:40:10.83+00:00
Liora D 17,045 Reputation points Microsoft External Staff Moderator
0 answers

how to remove 365 family resubscribe on my Microsoft account

I tested the free trail of the family version of 365 5 years ago and I can't remove the asking to resubscribe

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-24T11:39:13.6+00:00
steve colquhoun 0 Reputation points
0 answers

DirectX End-User Runtime June 2010 installation keeps failing

Hi, I've been stuck on a DirectX problem for a while now and could really use some help. Basic situation: a few of my games are having audio problems - COD Black Ops 1, Black Ops 2, and Advanced Warfare. Sometimes it's missing in cutscenes(the game files…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-24T11:39:01.61+00:00
Alireza Amirkiaee 0 Reputation points
1 answer

Issues from OneDrive relink

I unlinked OneDrive from my office PC’s C: drive and attempted to relink it to my SSD (D: drive), but OneDrive has been unable to sync. The OneDrive icon continuously shows “Processing 124,733 changes” and has remained stuck for two days. The system may…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-24T07:06:01.1+00:00
Wei Zhu 0 Reputation points
answered 2026-06-24T11:38:21.7033333+00:00
Kai-H 20,000 Reputation points Microsoft External Staff Moderator
0 answers

Need help need help need help

My Xbox account got suspended unfairly and I cannot submit a case review someone please help me my game tag is SilverRatto

Windows for home | Other | Gaming
asked 2026-06-24T11:38:00.7333333+00:00
Zack Silvér 0 Reputation points
2 answers

Body of Email is showing as Hyperlinks

Good morning, I am having a curious issue with a user. Sometimes, when she composes an email, the body of the email will be converted to Hyperlinks. If I pull the data, put it into a text file, then put it back into the body of an email, it shows as…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,274 questions
asked 2026-06-16T15:02:54.1766667+00:00
Dougherty, Brian E 81 Reputation points
commented 2026-06-24T11:37:52.11+00:00
Dougherty, Brian E 81 Reputation points