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8 answers

Outlook for Mac Bug – Original Message Not Included When Replying

Product: Microsoft Outlook for Mac Description of the issue: After updating Outlook for Mac [Version 16.110 (26061317)] on 18/6/2026, replying to any email no longer includes the original message in the reply window. Prior to the update, replies…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T07:24:07.79+00:00
Tsoumpas, C (ngmb) 35 Reputation points
commented 2026-06-23T12:11:19.87+00:00
Carla Ralph 5 Reputation points
2 answers

How to fix Hypervisor launch fail?

It started a few days ago out of nowhere: I play a game for a few hours and suddenly both my screens freeze forever and nothing works. Only way to "fix" it is by shutting it down via the power button. I've looked at the event viewer and saw two…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-21T23:16:13.0333333+00:00
voidless 0 Reputation points
commented 2026-06-23T12:11:12.78+00:00
voidless 0 Reputation points
0 answers

how can i talk to a real human agent in microsoft support

someone help me to find out Microsoft support I really just need to talk to an agent.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T11:34:53+00:00
Myles Bennett 0 Reputation points
commented 2026-06-23T12:10:30.8633333+00:00
Weston robberson 0 Reputation points
1 answer

Purview Endpoint DLP Exclusions

We implemented Microsoft Purview Endpoint DLP to stop users from copying confidential financial data to usB thumb drives. However, our logistics team needs to legitimately export manifest files to a specific brand of encrypted tracking keys. How do we…

Windows for business | Windows 365 Enterprise
asked 2026-06-23T11:26:35.7166667+00:00
George Wilson 20 Reputation points
answered 2026-06-23T12:09:42.08+00:00
Jason Nguyen Tran 20,435 Reputation points Independent Advisor
1 answer

Epson Printer Troubleshooting Support

My Epson printer is functioning when prompted to print. However, the pages are coming out blank. When running test pages there is ink, so it does not appear to be an ink issue.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-06-23T11:09:05.3666667+00:00
Nicoletta Turano 0 Reputation points
answered 2026-06-23T12:08:31.46+00:00
HLBui 7,480 Reputation points Independent Advisor
0 answers

Azure BOT is not responding and no error logs

Hello,  We are Synergita Software Private Ltd, and we have the following Microsoft Teams applications published on Microsoft Marketplace:  https://marketplace.microsoft.com/en-us/product/WA200005952?tab=Overview …

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,807 questions
asked 2026-06-23T11:37:06.0533333+00:00
Mathew John 0 Reputation points
edited the question 2026-06-23T12:08:14.9933333+00:00
Karnam Venkata Rajeswari 3,920 Reputation points Microsoft External Staff Moderator
2 answers

How to uninstall Windows11 on a new computer?

I bought a laptop in China and they installed Windows 11 Family license but the windows display is all Chinese. I would like to uninstall this and reinstall a normal version when I go back to Thailand. Do you know how to do it? Thanks,

Windows for home | Windows 11 | Install and upgrade
asked 2026-06-23T11:08:39.1166667+00:00
Belle 0 Reputation points
edited a comment 2026-06-23T12:07:56.6766667+00:00
Belle 0 Reputation points
0 answers

Play forza horizon 5

IMG_0382.jpeg I want to play força horizon 5. I ve got to link up my account but I do not want by that method. I want to do it by message. And I can’t even do by that method because ur app doesn’t allow personal accounts. Help me plz! I spent too much…

Microsoft Security | Microsoft Authenticator
asked 2026-06-23T12:07:21.5666667+00:00
Pedro Realista 0 Reputation points
1 answer

Reinstalling Gmail in New Outlook

I recently lost the functionality of the Outlook icon on my desktop (Windows 11) after updating to the new Outlook which operated successfully for several months. I have tried all the fixes to reinstall my gmail account into Outlook, but end up in a…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-23T08:44:20.8533333+00:00
John Thomas 0 Reputation points
answered 2026-06-23T12:07:18.6733333+00:00
Virginia M 41,270 Reputation points Independent Advisor
1 answer

PLEASE HELP ME | Unable to recover my very old Hotmail account

Hello, I’m trying to recover my oldest Hotmail account, which I created when I was a kid. The problem is that the only recovery option Microsoft shows me is an old phone number ending in 11, and I no longer have any access to that number. It is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T11:31:24.5566667+00:00
Ramiro Dopazo 0 Reputation points
answered 2026-06-23T12:06:48.8533333+00:00
Darhyl Amizola 44,370 Reputation points Independent Advisor
1 answer

Outlook inbox error

Hi. I am just wondering if anyone has come across this problem with a user in browser version of Outlook. When clicking on an email in the inbox, it will not open and instead it shows this error. There is no problem with the internet connection as all…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-23T11:02:18.3633333+00:00
S Swallow 0 Reputation points
commented 2026-06-23T12:04:49.63+00:00
S Swallow 0 Reputation points
1 answer

Ms word is not opening

See, When I am trying to open MS WORD for checking a file I can't open MS word please this is very huge request from my side to resolve it within 1 to 2 hours its very important file for me. -Moved from: MSN Partner Hub Other-

Microsoft 365 and Office | Word | Other | Other
asked 2026-06-23T00:41:34.05+00:00
Tejas mishra 0 Reputation points
answered 2026-06-23T12:04:43.6833333+00:00
DaveM121 893.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook has started throttling (not sending) emails going to other 365 accounts.

As a small business, we had over 350 outgoing emails sitting in a queue. This has been very disruptive. Our IT director has opened a case with Microsoft but it has been going on for 4 days. Any suggestions that will help us get this resolved is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-18T21:04:45.3666667+00:00
Gale Marett 20 Reputation points
accepted 2026-06-23T12:04:04.3466667+00:00
Gale Marett 20 Reputation points
1 answer

My email account was hacked - now I have a draft email keeps popping up?!

My email account was hacked. I recovered everything and increased security, resetting the password and adding 2FA. The issue I am having is a draft email keeps popping up. Somehow the hacker created a reoccurring draft that is continuing to pop up. It…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-23T09:33:19.14+00:00
Harry 0 Reputation points
answered 2026-06-23T12:02:47.69+00:00
Virginia M 41,270 Reputation points Independent Advisor
3 answers

Recurring "Something went wrong" Calendar Event Creation Error

Environment: OS: macOS Clients Affected: Microsoft Teams (Desktop for Mac), Teams Web App, and Outlook Web Account Type: Office 365 / Exchange Online Issue Description: I am repeatedly unable to create new calendar events or meetings. When attempting…

Microsoft Teams | Microsoft Teams for business | Calendar | Other
asked 2026-05-18T10:12:08.23+00:00
Ali Asfar 5 Reputation points
answered 2026-06-23T12:02:41.01+00:00
SIL GROUWSTRA 0 Reputation points
0 answers

Teams and Mobile breaks my HYPERLINK formula

I have a formula in my table that takes one cell, and formats it into a clickable URL. Here is the formula in that URL column: =HYPERLINK("https://jira.globusmedical.com/issues/?jql=key in…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-23T11:42:48.5533333+00:00
Christopher Thompson 0 Reputation points
edited the question 2026-06-23T12:01:14.48+00:00
Christopher Thompson 0 Reputation points
0 answers

i cant receive emails in my inbox

I can't receive emails in my inbox. I get some in my junk and conversation history box but not my normal emails

Outlook | Web | Outlook.com | Email
asked 2026-06-23T12:00:53.17+00:00
Anne-Marie Hutchings 20 Reputation points
2 answers

BSOD Crash: UNEXPECTED_STORE_EXCEPTION (0x154) on Acer Nitro 5

Hi Microsoft Support, I am experiencing Blue Screen of Death (BSOD) crashes on my Windows system. The crash screen displays the following error: Stop code: UNEXPECTED_STORE_EXCEPTION (0x154) Whenever this happens, the data collection gets stuck at…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-22T16:20:01.6333333+00:00
RMeeRZz 99 20 Reputation points
commented 2026-06-23T12:00:05.0533333+00:00
David-M 115.8K Reputation points Independent Advisor
0 answers

How to have a formula that selects every tenth cell in a column

I have a column of 1000 data points. I want to copy every tenth cell contents into another column, so this column has a compact array of only one hundred data points. Cheers, Ian H

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-23T11:58:59.2166667+00:00
Ian Herbert 0 Reputation points
2 answers

Date and time field in MS Lists: displaying as 'today' or 'yesterday' and causing reporting errors.

I'm working with a Microsoft List and using PowerBI to build data reports. We have a date and time field in the List, which was set to 'today's date' as default. Working with Copilot, we've identified that new records are not pulling through to PowerBI…

Microsoft 365 and Office | SharePoint | For education | Windows
asked 2026-06-23T10:05:23.9766667+00:00
Glen Campey 0 Reputation points
answered 2026-06-23T11:58:20.16+00:00
Glen Campey 0 Reputation points