Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
314 questions
2 answers
Credit Card Payment
Good Day, I have sent you emails regarding my company credit card being declined. The credit card should not have been declined. We request for you use the same credit card for payment. Please advise! Thank you for your help and support! Anne Tanaka
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-23T19:19:21.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 23%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Anne Tanaka
0
Reputation points
edited an answer 2026-06-23T20:03:59.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
15,730
Reputation points Microsoft External Staff
Moderator
4 answers
Folder Problems
Right so when I go to go on File Explorer it says working on it and the cursor turns into a blue loading thing and when i go to close it, it says that it isn't responding then removes my taskbar and my screen goes all grey, i have tried doing ALT + F4…
Windows for home | Windows 10 | Files, folders, and storage
23,520 questions
asked 2026-06-19T20:15:48.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Declan Mckinlay
0
Reputation points
answered 2026-06-23T20:03:35.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,340
Reputation points Microsoft External Staff
Moderator
2 answers
I can't log into my other account
I recently got a new phone and phone number and I wanted to change it in the system but when I try it makes me do a confirmation code with my old number which I don't have.
Windows for home | Windows 11 | Accounts, profiles, and login
9,399 questions
asked 2026-06-23T19:46:39.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jaden Delaney
0
Reputation points
answered 2026-06-23T20:03:18.1066667+00:00
Jaden Delaney
0
Reputation points
0 answers
I can't access the pin to open my windows due to a change in the security settings, i can't reset the pin
An update changed the security settings on my computer and it say's I can't use my pin. I have to change it. It then sends me to a page which asks for my email password. I can't remember the password, but when I ask to reset it, it says the option to do…
Windows for home | Windows 11 | Accounts, profiles, and login
9,399 questions
asked 2026-06-23T20:02:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 4%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Justin Gross
0
Reputation points
asked 2026-06-23T20:02:20.08+00:00
Justin Gross
0
Reputation points
0 answers
email issue
Emails are not coming in to my inbox but junk emails are received in junk file
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,275 questions
asked 2026-06-23T20:01:12.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carl Moskowitz
0
Reputation points
asked 2026-06-23T20:01:12.6033333+00:00
Carl Moskowitz
0
Reputation points
0 answers
Secure Boot is on, but your device does not support the automated Secure Boot certificate update
Secure Boot is on, but your device does not support the automated Secure Boot certificate update due to hardware or firmware limitations. Contact your device manufacturer for assistance
Windows for home | Windows 11 | Performance and system failures
31,766 questions
asked 2026-06-23T19:58:10.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
D Burkholder
0
Reputation points
commented 2026-06-23T20:01:05.7233333+00:00
D Burkholder
0
Reputation points
3 answers
KB5089549 Install error - 0x800f0845
Beelink GTi13 mini-pc Processor 13th Gen Intel(R) Core(TM) i9-13900HK (2.60 GHz) Installed RAM 96.0 GB (95.8 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Pro Version 25H2 Installed on 17/05/2026 OS…
Windows for home | Windows 11 | Windows update
15,072 questions
asked 2026-05-18T21:39:15.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John C
5
Reputation points
commented 2026-06-23T20:00:55.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKQ%3C/text%3E%3C/svg%3E)
Kevin Quail
5
Reputation points
0 answers
Extremely confused: Claude deployments failing with silent InternalServerError in Azure AI Foundry (Other models work perfectly)
Hey, Been banging my head against this for a while and could use some help. What works: GPT-4o-mini, Grok, DeepSeek — all deploy instantly, no issues, same resource group, same subscription. What doesn't: Any Claude model (Opus / Sonnet / Haiku). Fails…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
48 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 86%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
0 answers
setting up workspace in Word
I am trying to create a template in Word. I click on generate a document under the Manage tab, and it tells me to select a template but shows i have zero templates in my "workspace." What is that and how do I manage it to be able to create a…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,748 questions
asked 2026-06-23T20:00:08.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kimberly Daley
0
Reputation points
asked 2026-06-23T20:00:08.6966667+00:00
Kimberly Daley
0
Reputation points
0 answers
Problemas com os pontos não sendo contabilizados
Já tem um tempo que as tarefas de navegar 30 minutos no Edge e fazer uma pesquisa visual foram liberadas pra mim. Porém quase nunca contabiliza os pontos, faço a tarefa certinho e não contabiliza, já perdi várias sequência por esse problema. Outro…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,549 questions
asked 2026-06-23T19:59:43.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
João Marcos
0
Reputation points
asked 2026-06-23T19:59:43.7566667+00:00
João Marcos
0
Reputation points
3 answers
One of the answers was accepted by the question author.
MIcrosoft 11 restarting issues
When I restarted my computer I had been working in power point and closed out and saved my documents. I decided to restrart the computer due to the hours I had put in on power point. When I restarted the computer Microsoft did not recognize my previous…
Windows for home | Windows 11 | Performance and system failures
31,766 questions
asked 2026-06-21T21:55:53.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
michele strayer
20
Reputation points
answered 2026-06-23T19:59:41.67+00:00
michele strayer
20
Reputation points
1 answer
Monthly invoices
Please send me my monthly invoices for May and June should be $233.00
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,393 questions
asked 2026-06-23T19:01:32.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
DJ Cook
0
Reputation points
answered 2026-06-23T19:57:21.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
44,370
Reputation points
Independent Advisor
2 answers
A Roblox Bug that had occurred this month is hard to fix, I need help
I Play Roblox on Microsoft store, I use a laptop and I use the touchscreen controls to play Roblox, but recently, this bug came and it has caused a lot of stuff to happen, and this has occurred with many games on Roblox, the first thing that happens is…
Windows for home | Windows 11 | Gaming
5,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 92%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
How to share my audio and video with microsoft teams
I need help to change the settings so that my audio and video will work.
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
564 questions
asked 2026-06-23T19:05:32.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lori Barbee
0
Reputation points
commented 2026-06-23T19:56:32.8366667+00:00
Lori Barbee
0
Reputation points
1 answer
Unable to access Azure console
I have a website hosted on Azure Web Apps. When I try to log in with my personal account, which is the one linked to my payment card, it prompts me for two-factor authentication, but I never receive the code in the "Authentication" application.…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,935 questions
asked 2026-06-23T19:54:41.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
hector rossetto
0
Reputation points
answered 2026-06-23T19:54:58.4266667+00:00
AI answer
0 answers
Attempt to create App service managed certificate fails repeatedly
I have created a new flex consumption function app to handle traffic to deprecated application domains. In migrating these domains from other app services to this new function app, the first three domains I migrated worked flawlessly - I removed SSL…
Azure Functions
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
6,490 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
0 answers
how to upgrade my system
how to upgrade my system without losing all my documents.
Windows for home | Previous Windows versions | Install and upgrade
asked 2026-06-23T19:52:35.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anna Rosato-Brown
0
Reputation points
asked 2026-06-23T19:52:35.69+00:00
Anna Rosato-Brown
0
Reputation points
1 answer
We are tring to use Application Insight to log OTLP information
We are trying to use Application Insights to log data. We have searched for information and followed what we can find, but still cannot get information in Application Insights We cannot seem to find the correct OTLP endpoint to use. We have…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
3,974 questions
asked 2026-06-23T19:51:35.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 77%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hultgren
0
Reputation points
answered 2026-06-23T19:51:52.2466667+00:00
AI answer
1 answer
Headset JLabs Jbuds Lux ANC drops bluetooth when receiving a Teams call
Hi there, This is becoming really annoying. I've been using this headset JLabs Jbuds Lux ANC with my Mac with no issues for years, someone calls me on Microsoft Teams, no issues. But recently, the company I work for requested us to stop using Mac…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,721 questions
asked 2026-06-23T19:18:35.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 62%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Luiz Lucena
0
Reputation points
answered 2026-06-23T19:51:18.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay Tr
13,050
Reputation points Microsoft External Staff
Moderator
4 answers
Xbox app won't open on Windows 10 22H2, crashes instantly with no window
About a day ago my Xbox app stopped opening, right after a Gaming Services update. When I click it, it acts like it's launching for a split second and then closes. No window, no error message. Game Bar still works, so it's only the Xbox app itself.…
Windows for home | Windows 10 | Gaming
10,352 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESQ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)