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Office 365 shows expired, but auto-renew is on and bank was drafted back in April

My Office shows expired, but auto-renew is on and bank was drafted back in April. I can't figure out how to fix the issue. I have logged out of the account, shut down all 365 products then opened them again and still the same issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-06T20:10:26.4233333+00:00
Julie Laurie 0 Reputation points
commented 2026-06-07T19:22:13.8533333+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
1 answer

me robaron mi cuenta google

recientemente me robaron mi cuenta google la cual tenia acceso a toda mis redes y la cual me la robaron me cambiaron mi numero ,borraron mi codigo de verificacion y sacaron todos mis dispositivos vinculados en el cual ya no puedo acceder a gmail y…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-07T19:21:57.78+00:00
Sánchez Macias 0 Reputation points
answered 2026-06-07T19:22:08.0966667+00:00

AI answer

1 answer

My authenticator question

I keep receiving emails from my Microsoft authenticator telling me that I have a request for a sign in and to choose one of three numbers that show up on my Microsoft account. Someone’s trying to login and I don’t know who it is. How do I find out please…

Microsoft Security | Microsoft Authenticator
asked 2026-06-07T19:20:31.24+00:00
howard jones 0 Reputation points
answered 2026-06-07T19:20:43.1333333+00:00

AI answer

2 answers

Account Verification email address

The email "Microsoft account login" listed to use for verification is wrong because I no longer use that email. How do I change my email verification to an email I use?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-07T18:38:19.5166667+00:00
John Harrison 0 Reputation points
answered 2026-06-07T19:18:27.57+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
2 answers

age restriction

how to remove any age restrictions for this computer

Windows for home | Windows 11 | Family and online safety
asked 2026-06-07T18:42:50.5666667+00:00
Bonnie Gail Dees 0 Reputation points
answered 2026-06-07T19:17:11.19+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
2 answers

Charged twice for one subscription. Refund and cancel recurring for one.

I'm being charged twice for one account. A yearly charge on my Visa, a monthly on my AMEX. I want a refund and cancellation for the monthly.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-07T18:19:26.27+00:00
Ramsey Zinjin 0 Reputation points
answered 2026-06-07T19:14:47.2333333+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
1 answer

Windows 11 suddenly stopped accespting my PIN !!!!

Hi, I am getting stuck with my PIN! I have another hotmail email that used to login to windows 11 on my laptop and desktop. Few hours ago it stopped accepting my PIN and said is incorrect! So I tried to login with my password, then said password is not…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-06T20:45:16.59+00:00
samira t 0 Reputation points
edited a comment 2026-06-07T19:14:14.72+00:00
Craig Long 17,970 Reputation points
2 answers

Dispute charge

Ive been charged $21.76 by Microsoft*MICR on 06/01 for "purchase" Redmond WA. My card was used. I DID NOT make any order or purchase. Please investigate. THX

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-07T18:28:55.06+00:00
Abdel Ben 0 Reputation points
answered 2026-06-07T19:11:27.58+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
1 answer

my Minecraft purchase keeps getting refunded without my request

so my Minecraft has bought it self three times already i and now it is not working for some reason i didn't even want to buy Minecraft three times im just so confused anyways if any minecroft staff sees this my order numbers are 1696445730, 5989799211,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-07T19:04:31.8033333+00:00
martin swieca 0 Reputation points
edited the question 2026-06-07T19:09:55.67+00:00
martin swieca 0 Reputation points
1 answer

Can I use Microsoft Designer without AI?

I've been using Publisher for years to create crafts and bulletin boards for the Sunday school elementary department at my church. Now that it's being retired, I'm trying to learn how to use Designer. My problem is that Designer starts with an AI…

Microsoft 365 and Office | Publisher | For home
asked 2026-06-07T19:02:39.7866667+00:00
Linda Falkner 20 Reputation points
answered 2026-06-07T19:03:03.04+00:00

AI answer

1 answer

Using variadic parameters in MFC / C++20 application

I have a MFC application, but it is configured to build with the C++ 20 standard. Where useful I try to use the newer constructs. Today, I decided to try and implement some variadic functions. This is what I have so far: void…

Windows development | Windows API - Win32
asked 2026-06-07T17:58:31.1766667+00:00
ChuckieAJ 371 Reputation points
edited an answer 2026-06-07T18:59:43.2066667+00:00
Viorel 126.9K Reputation points
3 answers

How to remove white bordres on Edge

Hello, please help me. I want to remove the white borders around the edges of the screen in the Edge browser. They used to be there before, but I unchecked a checkbox in flags. Now, on Edge version 149.0.4022.52, they have appeared again. What should I…

Microsoft Edge | Other | Windows 11
asked 2026-06-05T17:47:34.09+00:00
Какао Несквик 0 Reputation points
answered 2026-06-07T18:58:06.34+00:00
ADE 0 Reputation points
1 answer

Initiating a PowerPoint presentation with a custom slide show.

I teach continuing medical education. I want to give a PowerPoint presentation online via Zoom, but I would like to have a looping slide show at the beginning that features the classes and perks that I offer. It will consist of 10 slides. My plan is to…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-06-07T18:57:25.0233333+00:00
ECGprof 0 Reputation points
answered 2026-06-07T18:57:36.4233333+00:00

AI answer

2 answers

Game Bar no longer opens

I'm running latest Windows 10 version, recently installed new Xbox app since Xbox Console Companion no longer works, even after that Game Bar worked just fine for at least 3 or 4 days, don't know what happened but now for 3 days and like 6 PC restarts it…

Windows for home | Windows 10 | Gaming
asked 2026-05-27T17:15:38.4366667+00:00
Alexander 0 Reputation points
commented 2026-06-07T18:53:40.7666667+00:00
Alexander 0 Reputation points
1 answer

error problem playing game that i bought

Hello, i bought Minecraft about 1 year ago and now i cant play the game, because its asking me to buy it again. What can i do?

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-07T18:52:46.15+00:00
sigmirean florin 0 Reputation points
answered 2026-06-07T18:53:05.67+00:00

AI answer

3 answers One of the answers was accepted by the question author.

Not able to export video from microsoft Clipchamp

Hi experts! I am not able to export videos from clipchamp but this is not the first time i am exporting. I have exported the videos before also without any interruption. Video is taking full time to export, but getting stuck while final exporting, I…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-05-06T08:05:44.2366667+00:00
Nidhi Priya 591 Reputation points
commented 2026-06-07T18:49:10.9733333+00:00
Prakhar Pradeep 0 Reputation points
2 answers

how do I share a microsoft 365 family account

I just registered my family account. how do I share it with a family member

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-06-07T18:11:07.46+00:00
Marti Eger 0 Reputation points
answered 2026-06-07T18:47:37.64+00:00
John Jefferson Doyon 72,275 Reputation points Independent Advisor
2 answers

my windows security wont load

why wont my windows security load it doesnt load or open and i need to turn off virus and threat protection

Windows for home | Windows 11 | Security and privacy
asked 2026-06-07T18:02:05.5833333+00:00
jace 0 Reputation points
answered 2026-06-07T18:46:49.3433333+00:00
Alvise Cervellati 5,115 Reputation points Independent Advisor
0 answers

How to install Microsoft 365 on my MAC

I purchased in 2022 and do not think I ever activated and installed the programs. Now my old office 2019 programs will not work. I have received an email for auto renewal of my 365 in July. I want to install the programs before that. I tried the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-07T18:46:35.7566667+00:00
david and kathie rubenson 0 Reputation points
1 answer

Copilot not working

I've subscribed to Microsoft Office because I needed to take a certification class, using copilot and Excel. It's been more than 8h that Copilor is not working anymore, cannot connect to the Excel API whatsoever. So, what wuold you suggest me to do ?…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-06T15:25:19.7666667+00:00
Matteo Sabbatini 0 Reputation points
edited a comment 2026-06-07T18:46:00.87+00:00
Parth Pravin Alaspure 0 Reputation points