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need help for microsoft admin center login

hi, we have a microsoft E3 account, but now we have a problem to login the microsoft admin center page. it keeps stuck at 2FA registeration page and can't pass it. no matter what we choose. we can login the outlook for email no problem. i think there…

Microsoft Security | Microsoft Authenticator
asked 2026-06-22T16:42:14.9633333+00:00
jiaqi 0 Reputation points
commented 2026-06-22T16:44:09.4933333+00:00
jiaqi 0 Reputation points
2 answers

Integração Assinatura / Conta

Olá. Realizei a compra do Microsoft 365 Business Basic (sem Teams) e simplesmente não consigo acessar a conta. Acredito que não tenha terminado a configuração da conta por completo pois eu autenticathor chega a notificação mas da erro para validar. A…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-08T19:08:50.73+00:00
Felipe Macedo - Operação 0 Reputation points
commented 2026-06-22T16:44:09.1366667+00:00
Lia V 7,040 Reputation points Microsoft External Staff Moderator
4 answers

Collections is removed. 100+ Hours of research GONE. I need to get it back

This has to be the bazillionth time Msoft has destroyed my productivity and I hate them for it. I have tons of research that used to be at my fingertips with collections... one of the best things Msoft ever did for saving links which is not only disabled…

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2026-06-15T19:45:15.5133333+00:00
Kevin York 45 Reputation points
commented 2026-06-22T16:43:58.3666667+00:00
Lucus-V 8,340 Reputation points Microsoft External Staff Moderator
1 answer

SharePoint Online Webhooks missing/delayed notifications

We got a report from a client that our processing of his action in SPO list was delay by almost 1.5h. We use SPO webhooks to get notified about the changes in SPO list and then process it – leave as it is or update. In this case visual update was…

Microsoft 365 and Office | SharePoint | Development
asked 2026-06-22T14:54:35.3066667+00:00
Yuri Leontyev 0 Reputation points
answered 2026-06-22T16:43:53.91+00:00
Hin-V 15,730 Reputation points Microsoft External Staff Moderator
0 answers

CH 341 install fail WIN 11

USB341 SER installation failed on Windows 11. The app installed from WCh shows as successful, but it does not appear in Device Manager > Ports.

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-22T16:43:17.83+00:00
Jim Hodge 40 Reputation points
2 answers

Sole Global Admin locked out by MFA (Authenticator lost) — need tenant MFA reset / Data Protection

I am the sole Global Administrator of our Microsoft 365 / Entra ID business tenant and I am locked out by MFA. Tenant: emconmuhendislik.com — Tenant ID: [Moderator note: Personally Identifiable Information removed] What I have already verified myself…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-20T07:29:43.7166667+00:00
ismail SEYREK 0 Reputation points
edited the question 2026-06-22T16:43:16.8466667+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
1 answer

Locked out of old Hotmail account — recovery form not working, need help recovering access

Hi everyone, I'm hoping someone can point me in the right direction. I've been locked out of my Hotmail account for over 2 years. I no longer have access to the recovery email or the phone number linked to the account. I've tried the Microsoft account…

Outlook | Web | Outlook.com | Email
asked 2026-06-22T16:41:35.82+00:00
Melissa Moya 0 Reputation points
answered 2026-06-22T16:42:06.97+00:00

AI answer

1 answer

Sole Global Admin locked out of Microsoft Entra tenant — MFA inaccessible, no backup method

I'm the only Global Administrator of my Microsoft Entra (Azure AD) tenant and I'm locked out because my only MFA method is gone. Tenant / Directory: [Moderator note: Personally Identifiable Information removed] Locked admin account (UPN): [Moderator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-14T17:07:26.6233333+00:00
Hien Duong 25 Reputation points
edited the question 2026-06-22T16:41:22.0266667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Title: AI Skills Fest Voucher Claim Submitted with Different Email Address

Hello, I participated in Microsoft AI Skills Fest 2026 and completed the required playlist on June 11, 2026. I completed the playlist and received my AI Skills Fest badge using the email address: [****@outlook.com]** However, when I submitted the voucher…

Community Center | Not monitored
asked 2026-06-22T11:04:36.05+00:00
Singireddy Sahasra Reddy 0 Reputation points
commented 2026-06-22T16:41:14.75+00:00
Julian Sharp 31,236 Reputation points
2 answers

Unable to Access Account for Two Weeks – MFA Recovery Not Resolved

I lost access to my third‑party MFA app and am now completely locked out of my account. I’ve been trying to recover access for two weeks with no progress. My most recent support ticket is [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-22T15:16:49.3933333+00:00
Shola Johnson 0 Reputation points
answered 2026-06-22T16:40:31.9433333+00:00
Shola Johnson 0 Reputation points
0 answers

AI Skills Fest 2026 Voucher Not Received – Completed Data Pro: SQL RAG Solutions and Received Credly Badge

Hello Microsoft Learn Support Team, I participated in AI Skills Fest 2026 and completed the "Data Pro: SQL RAG Solutions" learning playlist. I also received the corresponding Credly badge and submitted the voucher claim form. However, I have…

Community Center | Not monitored
asked 2026-06-22T16:38:21.8266667+00:00
Tharunesh.R 15 Reputation points
edited the question 2026-06-22T16:40:30.83+00:00
JuliaMarvin 20,070 Reputation points Volunteer Moderator
0 answers

Unable to Access Microsoft 365 Business Admin Account Due to Authenticator Issue

I need assistance accessing my Microsoft 365 Business Standard admin account. I recently created a Microsoft 365 Business Standard trial subscription, but I am unable to sign in to the Microsoft 365 Admin Centre because the account keeps asking for an…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-22T15:19:29.35+00:00
Melanie Rabie 0 Reputation points
edited the question 2026-06-22T16:40:15.47+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
2 answers

syncing outlook with iphone

My email on my PC & Mac is not syncing with my iphone. the comcast server is not being recognized. When I try - it says it can't connect and has me use the mail.comcast.net server vs imap.comcast.net (correct) server. what is up?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-17T18:01:51.6633333+00:00
Ellen Caya 0 Reputation points
commented 2026-06-22T16:40:10.8166667+00:00
Ellen Caya 0 Reputation points
2 answers

Claude models keep failing deployment

I am trying to deploy Claude models (Sonnet-4.6 and 4.5) but they keep failing deployment during the provisioning stage. I am on pay-as-you-go tier, and I am also subscribed to Claude models through their enterprise marketplace under the pay-as-you-go…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

101 questions
asked 2026-06-05T13:47:48.5+00:00
Krishnang Dalal 25 Reputation points
commented 2026-06-22T16:39:57.99+00:00
SRILAKSHMI C 19,195 Reputation points Microsoft External Staff Moderator
3 answers

I am not able to schedule the exam

I am trying to schedule, Microsoft certification exam AI 103, but it's showing Microsoft registrations are not allowed for me.

Community Center | Not monitored
asked 2026-06-22T15:57:01.0766667+00:00
Esha Sahu 0 Reputation points
answered 2026-06-22T16:39:31.4033333+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator
1 answer

Sharing files and folders in M365 Business Basic

We have recently set up our M365 Business Basic site with individual logins for our 3 trustees/members. We have found a way to share our main email account but have not found a good way to store files and folders in one communal shared place. I looked at…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-22T15:08:11.95+00:00
John Moore 0 Reputation points
edited an answer 2026-06-22T16:39:25.6366667+00:00
Lia V 7,040 Reputation points Microsoft External Staff Moderator
1 answer

The process C:\Windows\System32\RuntimeBroker.exe (pc name) has initiated the power off of computer pc name on behalf of user

The process C:\Windows\System32\RuntimeBroker.exe (pc name) has initiated the power off of computer pc name on behalf of user Anyone know what could be the ultimate cause of power off? workstation name has been replaced as pc name

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-22T16:01:40.6933333+00:00
Wu, Frank 0 Reputation points
answered 2026-06-22T16:38:04.8233333+00:00
VPHAN 36,980 Reputation points Independent Advisor
0 answers

how to get a server-side onedrive restore

Need help from an agent to restore files missing from June 14th that I cannot find in one drive.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-22T16:37:52.52+00:00
Robert Bogursky 0 Reputation points
1 answer

trying to recover other email

I NEED HELP RECOVERING MY OTHER EMAIL ADDRESS. I ALREADY FILLED OUT A RECOVERY INFO SHEET AND WAITING FOR RESPONSE.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-06-22T15:59:55.9733333+00:00
Brandon 0 Reputation points
commented 2026-06-22T16:37:38.54+00:00
Brandon 0 Reputation points
0 answers

Microsoft Authenticator is no longer accessible

I’m locked out of my Microsoft 365 account because my Microsoft Authenticator is no longer accessible and I have no other MFA methods. I need an MFA reset.

Microsoft Security | Microsoft Authenticator
asked 2026-06-22T16:03:13.3233333+00:00
Dominique Miller 0 Reputation points
edited the question 2026-06-22T16:37:13.9533333+00:00
Gérard Oomens 123.9K Reputation points Volunteer Moderator