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1 answer One of the answers was accepted by the question author.

What does the error message 9hehw mean, and how do I fix it?

My Outlook is not working; what does the error message 9hehw mean, and how do I fix it? Many thanks for your help.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-18T08:41:50.6+00:00
Jennifer Blakebrough-Raeburn 0 Reputation points
accepted 2025-07-19T03:23:18.7066667+00:00
Jennifer Blakebrough-Raeburn 0 Reputation points
1 answer

Surface pro 11 has no display after enter system

I downloaded a recovery image from Microsoft and successfully restore the system to my surface. However, after the restore finished and entered system, the surface only got back light, but no display. I pressed the power button to turn off the screen…

Surface | Surface Pro | Install and update
asked 2025-07-17T07:17:00.91+00:00
Dicky Liang 0 Reputation points
commented 2025-07-19T03:20:24.5433333+00:00
Dicky Liang 0 Reputation points
1 answer One of the answers was accepted by the question author.

Screenshots not working (Win 11)

Recently my computer underwent a factory reset, after doing this whenever i do Win, Shift, S, (the way i normally take screenshots) it saves it to my clipboard but doesnt save it to my screenshots folder, does anyone know why this might be?

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-18T01:05:54.6133333+00:00
Jacob Plunkett 20 Reputation points
accepted 2025-07-19T03:19:41.0366667+00:00
Jacob Plunkett 20 Reputation points
0 answers

Problem sending email from desktop Outlook vs browser

I use Outlook desktop version (Office Professional 2019) I started having a problem about a week ago sending emails. I have several email accounts I manage through the desktop outlook. I can send and receive emails from my work account but I cannot…

Outlook | Web | Outlook.com | Email
asked 2025-07-19T02:47:04.6133333+00:00
KC Gal 0 Reputation points
commented 2025-07-19T03:17:37.4866667+00:00
KC Gal 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to Fix OneDrive Sync Error

Hey, Currently I am using Windows 10 on my desktop. I tried to login to my OneDrive Account. I'm already purchase a subscription through my mobile OneDrive with 50Gb of storage and IT SHOWS 50 GB on web version. But somehow my desktop won't recognise the…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2025-07-18T03:31:51.5766667+00:00
Naufal Daffa 0 Reputation points
accepted 2025-07-19T03:17:37.02+00:00
Naufal Daffa 0 Reputation points
1 answer

Network Adapter MediaTek Wi-Fi 6E MT7902

Network Adapter MediaTek Wi-Fi 6E MT7902 the thing is that I recently accidentally deleted the drivers, and I couldn't find the official website for this driver on the internet. Please help me by providing a link to the official website for this driver.

Windows for home | Windows 11 | Internet and connectivity
asked 2025-07-18T16:13:10.8466667+00:00
lypw1xx𖣂 0 Reputation points
answered 2025-07-19T03:14:09.7366667+00:00
Ian Trinh 1,430 Reputation points Microsoft External Staff Moderator
12 answers

How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

I'm trying to acess my account and everytime this message appears "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517". What…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-05-03T01:44:34.2966667+00:00
Rayssa Machado 175 Reputation points
answered 2025-07-19T03:13:31.59+00:00
Chia SC 0 Reputation points
0 answers

Broken 2FA locked me out of my account. Still logged in but can't recover. No agent responses.

I am locked out of my Outlook.com account due to broken two-factor authentication. I used a password manager to create a more secure password but didnt save it properly. So tried changing my password again and now I’m in a loop where I can’t…

Outlook | Web | Outlook.com | Email
asked 2025-07-19T03:13:24.19+00:00
Marcin Walski 0 Reputation points
2 answers

How to restore new Outlook Focused and Other emails

My inboxes in New Outlook for comcast.net email accounts are no longer populating. My app is up to date. I have turned off and on Focused/Other, checked for filters, uninstalled and reinstalled Outlook. I sent a test message to myself and I saw the…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-07-19T02:35:12.8566667+00:00
Linda 0 Reputation points
answered 2025-07-19T03:11:24.02+00:00
Chen1018 2,770 Reputation points Independent Advisor
3 answers

Hardware Acceleration Causing Flickering

I recently updated the Epic Games Launcher and installed Battlefront 2 when it had its major comeback. This, for whatever reason, caused my PC to start flickering black. I found that disabling hardware acceleration on the apps that are flickering fixed…

Windows for home | Windows 10 | Apps
asked 2025-07-16T19:54:47.67+00:00
Drew Allen 0 Reputation points
answered 2025-07-19T03:09:26.47+00:00
nobuko c 555 Reputation points Independent Advisor
1 answer

Change from Outlook 2021 POP3 desktop to Outlook 2024 IMAP desktop

I am in the process of moving applications from an OLD Windows 10 Outlook 2021 POP3 desktop machine to a NEW Windows 11 Outlook 2024 IMAP desktop machine. I'm looking for a proper sequence to do that. My 'how-to' questions fall into 4 basic…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-19T02:14:26.22+00:00
George Sinkinson 0 Reputation points
answered 2025-07-19T03:07:44.66+00:00
Diane P 305 Reputation points Independent Advisor
0 answers

Help in rescheduling exam

Hi Team, Today was my az 900 exam scheduled but vogue app did not able to start my exam with below error message "something has gone wrong and you will not able to take your test this time". Please help me in rescheduling exam.

Azure Load Balancer
Azure Load Balancer
An Azure service that delivers high availability and network performance to applications.
509 questions
asked 2025-07-19T03:03:43.18+00:00
Balram Raut 0 Reputation points
0 answers

Cell phone email issue

My email was logged off. I had to change the PW and am able to get email from my computer. I used the same PW on the cell phone and am getting message to see go.microsoft.com/fwink/?linkid231517 I cant get anywhere need assistance please

Microsoft Edge | Other | Android
asked 2025-07-19T03:03:30.4+00:00
T Hudak 0 Reputation points
0 answers

Bottom of my screen flashing for no reason

Bottom of Screen Flashing.gif Hi all, My screen started flashing like this and idk why. I noticed that the flashing is aggravated when i open more windows. It's not a taskbar issue either. I changed the taskbar orientation and the flashing is still…

Windows for home | Windows 10 | Settings
asked 2025-07-19T03:01:51.14+00:00
Yip Wei Hao 0 Reputation points
1 answer

Unable to Update to the Latest Build; Currently on Build 27808

Hello, I am currently on build 27808 with no issues, but when I try to update to the latest build, that being 27902. However, it keeps rolling me back to 27808. Its been doing this ever since I been trying to update to 27842. I've tried several online…

Windows Insider program | Windows Insider preview | Other
asked 2025-07-19T02:41:43.03+00:00
Skyllen Salmen 0 Reputation points
answered 2025-07-19T02:55:43.19+00:00
CrazyKats 670 Reputation points Volunteer Moderator
0 answers

Two Accounts - One could be hacked

I am being billed for a personal account. All of the documents are old. There is another account out there with my same e-mail address and has all of my newest documents. I can't get into it. I've had so many problems. I had to wait a month just to…

Microsoft Security | Microsoft Authenticator
asked 2025-07-19T02:51:01.99+00:00
Nanette Richard 0 Reputation points
0 answers

How to restore email address autocomplete on Outlook for Mac version 16.99?

I just updated to New Outlook for Mac version 16.99. Email address autocomplete does not work (unable to resolve addresses from neither local contacts list nor corporate directory.) If I switch to the "legacy mode," the email address…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-07-19T02:50:33.8133333+00:00
Grau, Raphael A. (JSC-OX111) 0 Reputation points
1 answer

"We don't support that country code. Use an email instead."

I wanted to redeem something in microsoft rewards, except I'm using a different account.. They asked me to put my phone number and I did as it said, but it says that they don't support the country code (+971) UAE. Even though I did it a lot of times…

Microsoft Security | Microsoft Authenticator
Microsoft Teams | Microsoft Teams for business | Other
asked 2024-08-12T08:48:47.1+00:00
S 20 Reputation points
commented 2025-07-19T02:50:26.2866667+00:00
Annabelle Lau Zi Yao 0 Reputation points
12 answers

How to fix Protector error code

I need someone smarter then me to deal with the E_FVE_SECURE_BOOT_CHANGED code, and before you ask, i have tried my bitlocker recovery key a dozen times, it just takes me to the troubleshoot options of: Startup repair (doesn't work) Uefi Firmware…

Windows for home | Windows 11 | Recovery and backup
asked 2025-07-17T04:22:02.48+00:00
Mikey Alfieri 0 Reputation points
answered 2025-07-19T02:48:57.01+00:00
Chen1018 2,770 Reputation points Independent Advisor
10 answers One of the answers was accepted by the question author.

How to change the Trusted Location folder's properties (remove read only)

I am the system administrator. I'm trying to change the property "read only" for the trusted location folder. I can change the property but when I try to apply the change I'm told that my administrator has to give permission. What's…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-11T21:12:59.22+00:00
Richard Matthews 45 Reputation points
edited a comment 2025-07-19T02:46:54.13+00:00
Les Ferch 61 Reputation points Volunteer Moderator