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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
Dear Microsoft Account Safety Team, I am writing this message regarding the service request SIR23861054. In June 22th, 2026 4-6AM Korean Standard Time, I clicked a link generated by Claude and ran a Cloudflare captcha. The captcha ran CMD on my local…
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
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AI answer
Service: Azure Trusted Signing (Artifact Signing). The subscription is an Azure Plan with Microsoft for Startups credits applied. Scenario: Onboarding a registered company for organization Identity Validation. Result: Validation has failed multiple times…
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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Azure Backup fails on an Ubuntu 26.04 VM with error code GuestAgentSnapshotTaskStatusError ("Could not communicate with the VM agent for snapshot status"). Root cause confirmed via waagent journal logs: the…
An Azure backup service that provides built-in management at scale.
I bought Office Home 2024 for my laptop at Best Buy, but I don't need it. How can I get a refund? Best Buy said to contact Microsoft
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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I have bought Copilot upgrade in my business account but it is still showing up as basic when I sign into Microsoft account, so I need to contact Microsoft helpdesk. I tried all the ways suggested by the AI agent and it did not work. How can I contact a…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I was hacked changed password but still not receiving emails. Can send but not receive. When I go to check storage it says it is blocked
Sending, receiving, and organizing email in Outlook.com
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So, I'm technologically illiterate and need help reading some dump files after a few BSODs that happened today. Laptop was able to restart alright with no delay or problem but I need to know wtf is wrong with it, I usually use it to play games or use my…
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I have logged into my account to payment options and the correct credit card is listed and it's not expired.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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AI answer
Recent patches have Outlook opening email messages in a window that takes up almost the entire screen. Up until very recently, the windows would open with the same dimensions as the most recently closed Outlook window, which is very sensible. I am…
Using classic Outlook for Windows in business environments
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Hi there, We've been part of the startup program for several months and we think it's really great. Based on our usage we would think we could have advanced to the Milestone 3 for startup credits…
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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Call of Duty Modern Warfare Windows Standard Edition loads up through GamePass Ultimate XBOX App on PC. While it loads up when the game is at the main menu it freezes but does not lock up the PC. It then proceeds to minimise the box but closes the game…
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AB-410 Microsoft Certified: Intelligent Applications Builder Associate certificate prerequisites of AB-100 Microsoft Certified: Agentic AI Business Solutions Architect certificate? If not currently then in near future , is AB-410 Microsoft Certified:…
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AI answer
My SENT folder is missing. How can I get it recovered so I can view sent items?
Using classic Outlook for Windows in business environments
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I need help determining which is the correct account I should be using, before I cancel one of the subscriptions on my account.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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On June13,2026, I renewed my Home Office 365 via Best Buy. Unfortunately my account was only linked to my old email, ******@att.net. That old email does not exist. Today I added my current email, ******@gmail.com. I need confirmation of renewal of my…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Dear Support Team, I am writing to report a technical issue regarding my account that started yesterday and remains unresolved. When trying to access my dashboard, I receive the following error message: Unable to Load Tier Information We're having…
Tag not monitored by Microsoft.
when I attach my word document to my email it gets distorted
A family of Microsoft word processing software products for creating web, email, and print documents.
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How do I set my location using windows 10. My computer has me in the wrong location when I search the web.
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I joined the Microsoft 365 Developer Program using my corporate account. My company is a Microsoft Solutions Partner, and I created a test tenant to develop and validate some solutions. In the Developer Portal, I can see that my tenant currently has 61…
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
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Failed to start virtual machine Failed to start virtual machine 'TradeFinance'. Error: An unexpected error occured while processing the network profile of the VM. Please retry later.
An Azure service that is used to provision Windows and Linux virtual machines.
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