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I urgently need help signing into my Outlook email app

I seem to be able to log in to microsft account fine online, but I can't access my email via the outlook app. It comes up with the following trouble shooting message: "If you contact your administrator, send this info to…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-06-22T22:35:07.8233333+00:00
Georgie Davidson 0 Reputation points
answered 2026-06-22T22:35:38.4333333+00:00

AI answer

1 answer

Scan Utility - Windows 11

How do I change location of scanned documents from One Drive?

Windows for home | Other | Files, folders, and storage
asked 2026-06-22T22:35:01.6433333+00:00
Jan Browning 0 Reputation points
answered 2026-06-22T22:35:16.9+00:00

AI answer

5 answers

Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry on Windows 11 25H2 (26100.8655), not fixed by KB5094135

My Alienware 18 (model AA18250) on Windows 11 25H2 has been blue-screening repeatedly for about five weeks, and I would like it escalated since the latest cumulative update did not fix it. Failure signature (consistent across 15+ dumps since early…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-16T05:45:47.4066667+00:00
Pat Gordon 5 Reputation points
edited a comment 2026-06-22T22:35:00.45+00:00
Bryan Stanco 0 Reputation points
1 answer

How can I adjust line spacing to "Single" and "0 pt" spacing in after or before in the New Outlook

Everything I have looked up online gives me instructions for the old Outlook, not the new. And I open the old Outlook to make changes but they don't apply to the New Outlook. But I am getting random double spaces in between line breaks and paragraphs…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-22T16:54:00.17+00:00
Lisa Douglas 0 Reputation points
commented 2026-06-22T22:34:42.4333333+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
3 answers

Legacy Outlook for Mac is now deleting threads when emails are replied or forwarded

It appears that this topic (not being able to have your email in Legacy Outlook for Mac retain the thread of an email conversation) has been ongoing issue since mid-May of 2026. Now that I've updated to Mac Outlook Version 16.110, I'm having the same…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-18T22:50:53.98+00:00
Mark K 0 Reputation points
commented 2026-06-22T22:34:37.2866667+00:00
Hin-V 15,730 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 25H2: Hypervisor detected and VBS running despite Hyper-V, VBS, Credential Guard disabled

(Edited) Windows 11 Home 25H2 (Build 26200.8655) I am trying to completely disable VBS and the Windows hypervisor because VirtualBox is running in Hyper-V mode (green turtle icon) and performance is significantly reduced. I have already disabled: …

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2026-06-20T02:21:06.03+00:00
DavidBeaumont 0 Reputation points
commented 2026-06-22T22:34:30.48+00:00
JAIRO ALFONSO ACUÑA GUARÍN 0 Reputation points
0 answers

Change Password

How do i disable windows message to change password

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-06-22T22:30:36.7633333+00:00
mcfall simmons 0 Reputation points
3 answers

Need to setup MS Office 2024 for Lenovo laptop

Hi, I had recently purchased from Amazon Lenovo ThinkBook 16 with Win11 Home and Office 2024. (PII Removed). I had issue with my setup PIN and after many options, had to reset my Windows. Win 11 is recovered now but unable to setup office 2024 and…

Microsoft 365 and Office | Other
asked 2026-06-22T09:14:02.7866667+00:00
Vasantha Rajesh 0 Reputation points
answered 2026-06-22T22:27:05.55+00:00
Estrella721 40,075 Reputation points Independent Advisor
1 answer

Mail Merge Uploading to Share Point as Image

Good morning! I am having some issues with a mail merge. My company sends out lots of notices that require templates that we edit case by case. Normally we just email the word docs to our supervisor and they load fine, but as we have gotten busier we…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-17T14:22:24.89+00:00
Molly Mckane 0 Reputation points
commented 2026-06-22T22:24:13.24+00:00
Ian-Ng 14,020 Reputation points Microsoft External Staff Moderator
1 answer

I can not receive email from my mortgage company

I can not receive email from my mortgage company. The company is Onity. They say to contact Outlook to fix the problem.

Outlook | Web | Outlook.com | Email
asked 2026-06-22T19:51:32.59+00:00
Bill Hecox 0 Reputation points
answered 2026-06-22T22:24:11.1833333+00:00
Brian Tillman 25,555 Reputation points Independent Advisor
0 answers

[Entra ID Signup] Unable to Access Microsoft Entra Tenant After Signup and Billing Verification Issues

Hello Microsoft Support, I am experiencing two issues with my newly created Microsoft account and tenant. First, during the signup and subscription process, I added my bank card successfully. However, Microsoft repeatedly rejects my billing address even…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-22T22:23:48.45+00:00
Eunice Ansah Asare 0 Reputation points
1 answer

AD CS autoenrollment - what makes the client renew a still-valid, OID-matching cert when the template's major version never changes?

Setup: Enterprise CA, version 2 certificate template, machine autoenrollment via GPO with "Update certificates that use certificate templates" enabled. The certificate is matched to the template by OID. Behavior: A machine certificate is issued…

Windows for business | Windows Server | Directory services | Certificates and public key infrastructure (PKI)
asked 2026-06-22T20:54:12.66+00:00
Danish Joshi 0 Reputation points
answered 2026-06-22T22:22:16.8133333+00:00
Domic Vo 24,865 Reputation points Independent Advisor
1 answer

I have Bedrock on PC (Minecraft for Windows). Why does Java still say “Buy”?

I own “Minecraft for Windows” (Bedrock for PC) on the Microsoft account below (purchased from Microsoft Store in 2021). Bedrock is playable, but Java Edition still shows “Buy” in the Minecraft Launcher and on the Minecraft website/library. Since June 7,…

Windows for home | Windows 11 | Gaming
asked 2026-02-16T17:19:46.1433333+00:00
Leyang Jay 0 Reputation points
commented 2026-06-22T22:21:28.2+00:00
Ian-Ng 14,020 Reputation points Microsoft External Staff Moderator
2 answers

Bought Standard business but my email encryption will not work as it says I have no certificate

My email will not encrypt as it says I have no certificate. Was I supposed to have business premium to encrypt automatically without a certificate? And how do I get this email to my desktop to make it more accessible?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-09T21:09:44.0066667+00:00
Tammi Renollet 0 Reputation points
commented 2026-06-22T22:21:25.61+00:00
Jay Tr 12,970 Reputation points Microsoft External Staff Moderator
2 answers

How to Recover Admin Microsoft Account with Lost MFA Access?

How to Recover Admin Microsoft Account with Lost MFA Access?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-22T21:44:37.32+00:00
Freshwater HOA 0 Reputation points
edited an answer 2026-06-22T22:17:24.94+00:00
Lia V 7,040 Reputation points Microsoft External Staff Moderator
1 answer

How to Recover a non-permanently deleted email from M365 Quarantine

I have a user who had an incoming email that ended up in the Quarantine. I regularly clean the Quarantine, using a non-permanent deletion. From what I understand, I should be able to retrieve the email, but I can find the appropriate instructions on how…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,272 questions
asked 2026-06-22T17:42:33.22+00:00
Daniel Needemyer 40 Reputation points
edited the question 2026-06-22T22:17:17.3233333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Outlook Express Duplicate eMails

Hello I am constantly recieving ad emails to both my Inbox and my Archive folder at the same time. The two adverts are always completely identical and from numerous websites. Has anybody else experienced this? If so, was there a fix? Many thanks - Neil…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-22T20:04:55.74+00:00
Neil 20 Reputation points
answered 2026-06-22T22:16:24.7433333+00:00
Brian Tillman 25,555 Reputation points Independent Advisor
2 answers

how to resubscribe a recent lapsed account

I have 2 subscriptions and one lapsed (my fault) how do I reopen it? I wanted to combine into one but read that is really involved to do so - we closed a business we had for 28 years

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-22T21:12:56.19+00:00
Carol Johnson 0 Reputation points
answered 2026-06-22T22:15:59.5566667+00:00
Ian-Ng 14,020 Reputation points Microsoft External Staff Moderator
1 answer

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-22T15:13:06.69+00:00
Mike VV 0 Reputation points
edited an answer 2026-06-22T22:15:16.1566667+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
3 answers

MySQL Flexible Server geo-restore failing with InternalServerError across all US regions on Microsoft Sponsored Subscription

Title: MySQL Flexible Server geo-restore failing with InternalServerError across all US regions on Microsoft Sponsored Subscription Description: Summary I am unable to perform a geo-restore of my Azure Database for MySQL Flexible Server. Every US region…

Azure Database for MySQL
Azure Database for MySQL

An Azure managed MySQL database service for app development and deployment.

1,259 questions
asked 2026-06-09T14:48:09.0633333+00:00
Jonathan Mitchell 30 Reputation points
answered 2026-06-22T22:14:56.51+00:00
Anita Sunday 0 Reputation points