1,074 questions
2 answers
Recycle Bin showing internal name
Hello all, While deleting single items at times, I have noticed internal names being used to delete items. I have tried using sfc, DISM, deleting the $recycle.bin in my C: and all other drives that I have installed, and I have tried running chkdsk. This…
Windows for home | Other | Files, folders, and storage
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
1 answer
After I renewed I am still being told to renew.
I renewed Office June 6, 2026 and am still told to renew.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,000 questions
asked 2026-06-16T19:07:04.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
John Vonhof
0
Reputation points
answered 2026-06-17T02:42:14.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,270
Reputation points Microsoft External Staff
Moderator
1 answer
Billing on a deceased person's account
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,345 questions
asked 2026-06-17T02:41:35.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 25%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mir Gib
0
Reputation points
answered 2026-06-17T02:41:48.9233333+00:00
AI answer
1 answer
Audio not detected when using laptop and Microsoft Windows 11
How to fix audio on Microsoft Windows 11 where my audience cannot hear me when using Teams or Zoom. I can see the people, I can hear them through my laptop speakers, but they cannot hear me but can see me.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,707 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
1 answer
I was charged $100 why?
I received notification from pay pal about a $100 payment. Why! I want my payment back!
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,000 questions
asked 2026-06-17T02:38:44.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Phillip Hammond
0
Reputation points
answered 2026-06-17T02:39:09.3666667+00:00
AI answer
2 answers
Is GPT-4o HIPAA-eligible in Azure OpenAI Service for production use?
Hello, I need official confirmation regarding HIPAA compliance planning to deploy Azure OpenAI. Questions: Is GPT-4o covered under Microsoft's Business Associate Agreement (BAA) for HIPAA in Azure OpenAI Service? Can we deploy GPT-4o for text-based…
Azure Health Data Services
Azure Health Data Services
An Azure offering that provides a suite of purpose-built technologies for protected health information in the cloud.
220 questions
asked 2026-06-17T02:02:02.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
Yamara Pinon
0
Reputation points
answered 2026-06-17T02:39:09.3+00:00
Jose Benjamin Solis Nolasco
8,241
Reputation points
Volunteer Moderator
3 answers
Generating a Certificate
Dear, We have the following message, when trying to navigate the website: We have our site hosted on an IIS server!!!. We want to know what would be wrong?. Perhaps we entered the name incorrectly on the certificate? We see that the certificate…
Windows development | Internet Information Services
1,864 questions
asked 2026-04-28T20:33:55.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lucas Peñaloza
531
Reputation points
commented 2026-06-17T02:38:19.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tran (WICLOUD CORPORATION)
5,050
Reputation points Microsoft External Staff
Moderator
1 answer
browsing history is keep calculating and browsing history don't save.
hello, this is happening today, I tried to delete browsing data and saw that is keep staying at calculating even if I wait, also my download and history won't save and reset every time I reset edge. do anyone knows how to fix this? I already tried…
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
554 questions
asked 2026-06-15T10:55:44.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 18%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
halloandbye
0
Reputation points
answered 2026-06-17T02:38:18.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
15,695
Reputation points Microsoft External Staff
Moderator
2 answers
Mouse not working on different apps
Hello. I've got this issue I need help with. My mouse cursor can't transition into other tabs for some reason. For example, if I am in Google, and i want to open task manager from the shortcut bar below, my cursor won't interact with it. I can move the…
Windows for home | Other | Search, touch, and mouse
157 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Does Google will send email to Outlook?
Hi recently I am getting emails fro m google but is in Microsoft email instead of my Gmail . Is a scam email or hacker or Google get hack ? Is that official google email? Moved to Exchange | Other
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,840 questions
asked 2026-06-16T10:38:13.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 95%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
Iswarran D Sivaraj
20
Reputation points
commented 2026-06-17T02:37:09.14+00:00
Iswarran D Sivaraj
20
Reputation points
1 answer
My Microsoft account was hacked
My Microsoft account was hacked. The attacker changed my sign-in information. My original Gmail address no longer exists on the account, but I still have access to the original Gmail and purchase receipts.Pls help me
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-17T02:35:34.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 64%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Eniteez
0
Reputation points
answered 2026-06-17T02:35:50.9033333+00:00
AI answer
2 answers
Outbound SMTP from Canada Central App Service not delivering to carrier SMS gateways
App Service: araXXX-prXX, CanXXX CentXXX, Linux. Subscription: 64770XXX-45bc-48XX-b5XX-4e9cea99XXXX. We send emails via Yahoo SMTP (smtp.maXX.yahXX.com:XXX) to carrier email-to-SMS gateways (tmoXXXl.net, txt.XXX.net, vteXX.com). SMTP handshake succeeds,…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,921 questions
asked 2026-06-16T23:08:13.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leon Babakhanian
0
Reputation points
answered 2026-06-17T02:34:56.9166667+00:00
Jose Benjamin Solis Nolasco
8,241
Reputation points
Volunteer Moderator
2 answers
OneDrive is not working
OneDrive is not showing the 1T of backup I have as a subscriber to Microsoft 365
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,550 questions
asked 2026-06-17T01:54:15.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tom Rhodes
0
Reputation points
answered 2026-06-17T02:34:44.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
39,775
Reputation points
Independent Advisor
2 answers
PIN not available
When my husband tries to log into his computer he gets a 'Your PIN is not available" message. As he does not accurately recall his Skype name, which he hasn't used since it became unavailable, we get the following response "Unfortunately, we…
Windows for home | Windows 11 | Accounts, profiles, and login
9,341 questions
asked 2026-06-15T21:53:26.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 92%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kat Shimamoto
0
Reputation points
commented 2026-06-17T02:34:40.45+00:00
Kat Shimamoto
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Assistance Needed with AB-730 Certification Course Navigation
Subject: Assistance Needed with AB-730 Certification Course Navigation Hello, I am currently working toward the AB-730 certification. I completed all of the course materials and took the practice test, but I did not pass. After the test, I received a…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,109 questions
asked 2026-06-10T03:57:13.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 83%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
raymond charette
20
Reputation points
accepted 2026-06-17T02:33:14.4133333+00:00
raymond charette
20
Reputation points
1 answer
Windows wont activate
I recently switched the SSD that my computer runs on, and now windows is not activated. The product key is nowhere to be found, and I am 100% sure my computer had windows activated before the switch. The old ssd is still plugged in and inside the…
Windows for home | Windows 11 | Accessibility
1,547 questions
asked 2026-06-17T02:32:15.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 63%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bruce Rugaber
0
Reputation points
answered 2026-06-17T02:32:26.6166667+00:00
AI answer
1 answer
Microsoft Outlook shared calendar disappeared from all devices on 6/14/26
Shared calendar created in hotmail/outlook account disappeared from mac Outlook app, outlook.com calendar, as well as iphone ios calendar app. No visible trace of the shared calendar anywhere.
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,783 questions
asked 2026-06-17T02:32:00.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Stacy Johnson
0
Reputation points
answered 2026-06-17T02:32:12.8466667+00:00
AI answer
0 answers
My microsoft email is my old email address & is different to my current one
My microsoft account is locked into my old optus email address which I no longer use. I am now using a gmail address. I would love to be able to use my current email address so that everything aligns. I keep having to log in with my optus email. I am…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,801 questions
asked 2026-06-17T02:31:54.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Anne Lidbetter
0
Reputation points
asked 2026-06-17T02:31:54.1733333+00:00
Anne Lidbetter
0
Reputation points
2 answers
How to share MS 365 account
How do I share my MS 365 account with my daughter to have access to word etc
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,801 questions
asked 2026-06-17T01:52:11.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 64%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lambert Ayuk-Takem
0
Reputation points
answered 2026-06-17T02:31:32.3633333+00:00
Gunasekar N
70,050
Reputation points
Independent Advisor
1 answer
How to fix macafee virus from popping up over and over
I have macafee virus popping up over and over - i dont know how to fix it - i need to know what to do to remove it from my computer - i am not tech savvy
Windows for home | Windows 10 | Security and privacy
17,457 questions
asked 2026-06-17T02:15:50.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kathy Carpenter
0
Reputation points
commented 2026-06-17T02:31:05.71+00:00
Kathy Carpenter
0
Reputation points