Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,062 questions
1 answer
Microsoft 365 / Entra ID. Sole Global Administrator locked out due to lost Microsoft Authenticator / MFA reset needed
I am locked out of my Microsoft 365 Business tenant. I am the sole Global Administrator. The Microsoft Authenticator account for my admin user is missing from my phone, and the only available sign-in methods require Microsoft Authenticator. I cannot…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T19:24:15.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 61%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Poli Behar
0
Reputation points
answered 2026-06-24T19:49:55.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
16,890
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Deleting partially completed puzzle in Microsoft Jigsaw
I would like to delete an unfinished puzzle in Microsoft Jigsaw. I don't have a Main Menu from which to do this, only a Settings button which is just for volume etc. Is there a simple way to delete a partially completed puzzle. I am using Windows 11. …
Windows for home | Other | Gaming
3,936 questions
asked 2026-06-24T00:26:53.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Linda Lockhart
0
Reputation points
accepted 2026-06-24T19:49:47.17+00:00
Linda Lockhart
0
Reputation points
2 answers
Product Key
How to get the code to reactivate product when need to reset system for blue screen errors? Computer states 'Windows active by digital license linked to your Microsoft account'... I need to wipe the whole hard drive to reset and will need the code to…
Windows for home | Windows 11 | Licensing and activation
4,904 questions
asked 2026-06-24T14:07:40.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 52%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Henry Jameson
0
Reputation points
answered 2026-06-24T19:48:31.4133333+00:00
Horace Wiggins
440
Reputation points
0 answers
how do i allow my laptop access my pc and visa versa.
I need help. I am wanting to setup my pc and laptop so they can be accessed using the network feature of file explorer. I have both of them configured alike but neither one can see the other. I have read several articles on line (apparently not posted…
Windows for home | Windows 11 | Internet and connectivity
5,315 questions
asked 2026-06-24T19:47:56.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Colorado Blank
20
Reputation points
asked 2026-06-24T19:47:56.9633333+00:00
Colorado Blank
20
Reputation points
3 answers
BSOD Crash: UNEXPECTED_STORE_EXCEPTION (0x154) on Acer Nitro 5
Hi Microsoft Support, I am experiencing Blue Screen of Death (BSOD) crashes on my Windows system. The crash screen displays the following error: Stop code: UNEXPECTED_STORE_EXCEPTION (0x154) Whenever this happens, the data collection gets stuck at…
Windows for home | Windows 11 | Performance and system failures
31,774 questions
asked 2026-06-22T16:20:01.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 33%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER9%3C/text%3E%3C/svg%3E)
RMeeRZz 99
20
Reputation points
commented 2026-06-24T19:46:42.1+00:00
David-M
115.9K
Reputation points
Independent Advisor
0 answers
Microsoft 365 keeps telling me there is a billing error even though I've fixed it
I recently switched my account from using PayPal to a card directly. I have updated the card information in my main Microsoft account and this month's payment went through successfully. However, I keep getting an error that my payment information needs…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,866 questions
asked 2026-06-24T19:46:34.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Darrell Leland
0
Reputation points
asked 2026-06-24T19:46:34.43+00:00
Darrell Leland
0
Reputation points
2 answers
Macros disabled for a word document and I cannot enable it.
Hello, one of our team member is trying to open and edit a word doc from our network shared drive (S:) and the document is saved as macro enabled word doc. They were using the document successfully before but now all of a sudden word is giving the error…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,092 questions
asked 2026-06-24T17:46:02.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Toky Tajwar
0
Reputation points
edited an answer 2026-06-24T19:46:08.9366667+00:00
Stefan Blom
342.8K
Reputation points MVP
Volunteer Moderator
0 answers
I have win10 on my computer and do not want win11, but my computer keeps downloading it and trying to install it. How do I stop this? stop this?
I tried WIN 11 on my computer about a year ago, and it wasn't compatible with many of my programs, so reverted back to Win 10 within a few days. Since then, it keeps downloading Win 11 and trying to install it...I DO NOT want it! How do I stop this?
Windows for home | Windows 10 | Install and upgrade
15,760 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 57.99999999999999%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Wrong E -mail address for Microsoft 365
I bought an annual subscription to Microsoft Excel July 23, 2026. It went to an e-mail I don't use. How do you move it to my regular e-mail ?
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,525 questions
asked 2026-06-24T19:08:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sterling Cooper
0
Reputation points
answered 2026-06-24T19:45:51.23+00:00
John Jefferson Doyon
74,970
Reputation points
Independent Advisor
1 answer
Airpods 4 Connecting to Windows 11 Computer as an audio device, but not usable
Airpods 4 Connecting to Windows 11 Computer as an audio device, but not visible in neither audio output nor input when connecting, as well as often randomly disconnecting and reconnecting
Windows for home | Windows 11 | Devices and drivers
23,362 questions
asked 2026-06-24T19:07:17.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
London Gafgney
0
Reputation points
answered 2026-06-24T19:44:39.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
114.8K
Reputation points
Independent Advisor
1 answer
Telephony and SMS new toll free phone number stuck in 'verifying' for months
In Communication Services -> Telephony and SMS I purchased a toll free phone number. It's status is 'Active' but for 'SMS' it has said 'Verification in progress' for months. I can't find any option to do anything about that. How can I find out more…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,703 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 88%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Why am I receiving duplicate emails intermittently?
I am occassionally receiving duplicate emails in my microsoft outlook email account. Why is this happening..?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,024 questions
asked 2026-06-24T18:51:30.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Keith Thomas
0
Reputation points
answered 2026-06-24T19:42:44.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby-N
12,070
Reputation points Microsoft External Staff
Moderator
1 answer
bad link for ms09-009 fix
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats Service Pack 1 (KB960003) Bad link. https://www.microsoft.com/download/details.aspx?familyid=05f7c517-e551-4dcd-b24a-5d548f2d09cf found on page:…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,614 questions
asked 2026-06-24T01:39:43.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wyatt Mcmillen
0
Reputation points
commented 2026-06-24T19:42:29.7766667+00:00
Wyatt Mcmillen
0
Reputation points
4 answers
message display in office 2021 changed to large double spaced font
message display in outlook 2021 changed to large double spaced font. It is also weirdly indented. I just want normal Calibri 11 Suspect some "style" button was incorrectly pressed. Need help getting my display back to normal.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,533 questions
asked 2026-06-23T22:32:11.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 56.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Drew Marti
0
Reputation points
edited an answer 2026-06-24T19:41:28.9366667+00:00
Hornblower409
10,030
Reputation points
0 answers
Microsoft 365 disappeared from my I Pad
I had Excel on my I Pad for years. It just disappeared and I've tried for a week to get it back. It's also on my Macbook.
Microsoft 365 and Office | Excel | For education | MacOS
Microsoft 365 and Office | Excel | For education | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
452 questions
asked 2026-06-24T18:57:03.5766667+00:00
Sterling Cooper
0
Reputation points
edited a comment 2026-06-24T19:41:24.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
9,420
Reputation points Microsoft External Staff
Moderator
1 answer
One Drive sign in
I am having trouble accessing my one drive on this computer from my other computer
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,596 questions
asked 2026-06-24T18:57:20.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Brien Deverick
0
Reputation points
answered 2026-06-24T19:40:00.9833333+00:00
John Jefferson Doyon
74,970
Reputation points
Independent Advisor
0 answers
All apps on a single App Service Plan (West Europe) intermittently unreachable from the public internet — TCP connect timeout on 443, Resource Health green
I have an intermittent connectivity issue affecting every app on one App Service Plan in West Europe, and I've isolated it to what looks like the platform / inbound VIP level. Hoping someone from the product or networking team can take a look. Symptoms …
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,935 questions
asked 2026-06-18T16:40:16.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Julien Balouka
0
Reputation points
commented 2026-06-24T19:39:50.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Golla Venkata Pavani
6,165
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How do I access/restore My Portfolio in MSN Money?
In the past week or so I've had some trouble accessing My Portfolio. Now I can't get into it at all. I've tried everything I know. I also tried to get into it with my phone using a different browser and it's still not working. I sign in. Go to my…
Windows for home | Other | Apps
6,546 questions
asked 2026-06-18T23:43:44.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Curtis Haby
25
Reputation points
answered 2026-06-24T19:39:06.0566667+00:00
Curtis Haby
25
Reputation points
7 answers
Legacy Outlook for Mac is now removing history when emails are replied or forwarded
Hi All, I use Outlook version 16.110 on a Mac (M2Pro) running MacOS Tahoe 26.5 After last Microsoft update, when i am replying or forwarding; i see history of the email chain is getting removed. This is not expected as we cant check the email to…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,096 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 77%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
1 answer
Foundry AI Observability Starter Kit with Already Existing Workflow
Hello all, I am interested in using this observability kit for my already existing workflow but didn't see any explicit methods of connection in the document, as this seems like more of a "demo". Do I simply need to replace the agents that it…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
77 questions
asked 2026-06-24T16:36:36.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Abanes, Cameron A
60
Reputation points
edited a comment 2026-06-24T19:37:13.85+00:00
Abanes, Cameron A
60
Reputation points