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Emails outgoing not working

My email is [Moderator note: PII removed] @shaw.ca. After the last update on Windows 10, I am unable to send out emails.

Windows for home | Previous Windows versions | Email and communications
asked 2026-06-09T13:46:52.4833333+00:00
Reinhart Evelein 0 Reputation points
edited a comment 2026-06-25T03:43:11.5666667+00:00
Ian-T 7,775 Reputation points Microsoft External Staff Moderator
1 answer

confusion re one drive

are the photos stored in 'one drive' the same as the photos stored in my laptop picture gallery?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-25T03:28:52.1833333+00:00
Corrinne Ryan 0 Reputation points
answered 2026-06-25T03:40:42.6133333+00:00
Marcin Policht 93,610 Reputation points MVP Volunteer Moderator
0 answers

Subject: Escalation Request – Ongoing Copilot Service Failures Impacting My Paid Subscription

Subject: Escalation Request – Ongoing Copilot Service Failures Impacting My Paid Subscription To Microsoft Support, I am requesting immediate escalation due to weeks of repeated failures using Copilot for extremely basic tasks, including generating…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-25T03:39:50.9533333+00:00
Theodore Hannegan 0 Reputation points
1 answer

getting bad error on games

after doing a fresh reset on my pc a few games are coming up with this error tried re downloading all dll files doing cmd comands to check system and image health all come back clean i am at a loss

Windows for home | Windows 11 | Gaming
asked 2026-06-25T03:03:26.7233333+00:00
zack novak 0 Reputation points
answered 2026-06-25T03:37:29.5566667+00:00
Lester Bernard Reyes 82,435 Reputation points Independent Advisor
1 answer

File Explorer Native TAR/7z Management

Hi Microsoft team With Windows 11 natively supporting archive formats like .tar, .7z, and .gz via the libarchive open-source project, our security team wants to prevent users from extracting unauthorized compressed files that bypass traditional email…

Windows for business | Windows 365 Enterprise
asked 2026-06-25T02:38:37.11+00:00
Jie Jun 20 Reputation points
answered 2026-06-25T03:37:24.8633333+00:00
Jason Nguyen Tran 20,415 Reputation points Independent Advisor
3 answers

AI Skills Fest Voucher Not Received After Completing Eligible Learning Path

I completed the required AI Skills Fest learning path and achieved 100% completion. However, I have not received any information regarding the certification voucher or voucher claim process. I would like to know whether my completion has been recorded…

Community Center | Not monitored
asked 2026-06-13T10:45:52.02+00:00
Kalakada Babu 15 Reputation points
answered 2026-06-25T03:36:49.0266667+00:00
Bisu Kafle - IT Engineer 0 Reputation points
1 answer

filter settings

i can't find the filter settings in my account. where do i locate to un-filter my emails?

Outlook | Web | Outlook.com | Settings
asked 2026-06-19T18:45:11.7266667+00:00
Erin Abbott 0 Reputation points
edited an answer 2026-06-25T03:36:36.0733333+00:00
Alice-N 10,615 Reputation points Microsoft External Staff Moderator
0 answers

Escalation – Activation Failure After Over-Registration Beyond Documented Limit (Office Home & Business 2024)

Hello, We are a Microsoft reseller based in Korea, and we would like to formally escalate an issue regarding Office Home & Business 2024 product key registration and activation behavior. Our end-user customer purchased 40 legitimate licenses, and 30…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-25T03:36:27.5133333+00:00
현준 박 0 Reputation points
2 answers

change screen brightness?

**how can I change my computer screen brightness? Currently it's too dark

Windows for home | Windows 10 | Settings
asked 2026-06-24T02:57:08.0466667+00:00
Ji Yun Tyrrell 0 Reputation points
answered 2026-06-25T03:36:05.3233333+00:00
Emma1-N 8,195 Reputation points Microsoft External Staff Moderator
0 answers

Azure AIK enrollment returns HTTP 400 (0x80190190) — Intel ODCA 2 CSME P_MTP PCH 00003145 Issuing CA missing from Microsoft AIK trust pool

TPM AIK certificate enrollment against the Microsoft Azure AIK service fails with HTTP 400 / 0x80190190 ("No valid TPM EK/Platform certificate provided in the TPM identity request message"). The device TPM is healthy, ready, and capable for…

Microsoft Security | Intune | Enrollment
asked 2026-06-25T03:34:11.5966667+00:00
Michael Doyle 0 Reputation points
0 answers

Won't let me check out

I didn't know where else to put this so here I am. I was going to buy Office but it has been made so difficult I am not longer interested in doing so. Just wanted to inform you that if you want people to buy your products you might want to make things…

Microsoft 365 and Office | Other
asked 2026-06-25T03:33:10.7366667+00:00
Can't Check out 0 Reputation points
1 answer

How to use Group Policy or registry edits to force a flat, solid UI theme across multi-session pools to recover CPU/vGPU overhead?

We run high-density multi-session environments via Azure Virtual Desktop (AVD). users are experiencing frame drops and minor GUI stuttering due to the translucent Mica material rendering in modern Windows 11 app headers. How do we use Group Policy or…

Windows for business | Windows 365 Business
asked 2026-06-25T03:01:08.37+00:00
Rakri Aizat 0 Reputation points
answered 2026-06-25T03:33:01.35+00:00
Domic Vo 25,350 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Code notifications

Just completed a phone replacement and cannot get verification codes on new device.

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-23T16:35:52.0833333+00:00
Christopher Williams 20 Reputation points
accepted 2026-06-25T03:27:13.9933333+00:00
Christopher Williams 20 Reputation points
1 answer

Recent Outlook update lost "On My Computer" emails - Legacy Outlook

"On My Computer" emails are no longer accessible from Outlook. The files are present on my drive right where they have always been; Outlook just doesn't make them accessible. I haven't moved anything, archived anything, exported anything — they…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-25T01:44:21.0833333+00:00
Craig R 0 Reputation points
answered 2026-06-25T03:25:10.7633333+00:00
Dora-T 14,780 Reputation points Microsoft External Staff Moderator
2 answers

Unable to access microsoft teams

[Moderator note: Personally Identifiable Information removed]

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-06-25T02:45:46.47+00:00
edited the question 2026-06-25T03:24:53.52+00:00
Sophie N 16,640 Reputation points Microsoft External Staff Moderator
2 answers

MS Word on Macbook can't save.

Cannot save anything on MS Word on my Macbook (not on hard drive or another folder or OneDrive. I bought Microsoft 365 and it is updated. Other MS products appear to work (e.g. Excel, Powerpoint) Error says: "The save failed due to lack of memory or…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-23T11:55:32.7766667+00:00
Razza 0 Reputation points
edited an answer 2026-06-25T03:24:02.3466667+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator
1 answer

Windows for home | Windows 11 | Recovery and backup

Windows for home | Windows 11 | Recovery and backup What happens if you beat a virus on your computer up? What happens when you flush the virus on your computer down the toilet?

Windows for home | Windows 11 | Security and privacy
asked 2026-06-25T02:48:40.65+00:00
Naej Jean-Baptiste 0 Reputation points
answered 2026-06-25T03:23:49.2066667+00:00
Ivan B 114.8K Reputation points Independent Advisor
0 answers

Cannot add email account to outlook app on iOS

I repeatedly receive the following error message when I try add a personal email account to the outlook app on iOS: AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers)…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-06-25T03:20:49.4266667+00:00
Flavia 0 Reputation points
1 answer

Support numbers doesn't work and no one calling back. Call back function also broken. Anyone know how to contact Support?

Support numbers don't work, and no one is calling back. The callback function is also broken. Does anyone know how to contact Support? [Tag moved from: Microsoft 365 and Office | Access | For home | Other]

Microsoft 365 and Office | Other
asked 2026-06-24T18:28:43.7633333+00:00
Alex Makarov 0 Reputation points
edited the question 2026-06-25T03:18:23.5866667+00:00
Norah-L 7,305 Reputation points Microsoft External Staff Moderator
2 answers

how do install microsoft 365 basic?

how do i install Microsoft 365 basic onto my pc can you help me?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-15T23:12:17.4033333+00:00
Mickey Goodman 0 Reputation points
answered 2026-06-25T03:17:24.51+00:00
Monica Melendez 0 Reputation points