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How to sign into Authenticator app without having access to old phone

I recently upgraded to a new iPhone and no longer have access to the old one I was using to sign into my Authenticator app. It asks me to use the app to log in but I can’t because I am already on the app. I need the app to log into my school work and…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-04-20T02:28:31.84+00:00
Konner Campbell 0 Reputation points
commented 2026-04-20T23:45:03.59+00:00
Jade Ng 10,755 Reputation points Microsoft External Staff Moderator
0 answers

Change Payment Method

I want to change the payment method for my microsoft 365 account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-04-20T23:44:50.6233333+00:00
Phil 0 Reputation points
1 answer

How do I change my Exam Date and course?

I wanted to change my exam date and course that I signed up for.... I can't seem to find where to do that Moderator note: Moved from Microsoft 365 and Office | Subscription, account, billing | For education | MacOS

Community Center | Not monitored
asked 2026-04-20T23:42:20.2533333+00:00
John Piccirilli 0 Reputation points
edited the question 2026-04-20T23:44:35.43+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Provider Not Appearing in User Flow Configuration in Entra Id

Hi Team, While following your documentation for creating the user flow, I can see that the Microsoft provider is mentioned as an available option. However, when I try to configure it on my end, the Microsoft provider does not appear in the list of…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T13:15:14.94+00:00
TanishSuthar 0 Reputation points
answered 2026-04-20T23:43:56.1066667+00:00
RoryB 540 Reputation points
0 answers

quiero acceder a la cuenta como estudiante para azure

quiero acceder a la cuenta como estudiante para azure pero no me permite y me sale que no pueden acceder al id de mi universidad porfavor necesito ayuda

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,834 questions
asked 2026-04-20T21:35:12.0133333+00:00
Juan Manuel Ruiz Gonzales 0 Reputation points
edited a comment 2026-04-20T23:43:45.9533333+00:00
Siva shunmugam Nadessin 8,405 Reputation points Microsoft External Staff Moderator
2 answers

I need a formula that use a red font number to "Pass" or "Fail"

I want to create an excel form with 7 cells across. Section 1 - 1st 4 cells will have a passing grade of 80, anything 79 or lower will turn the number red. Section 2 - Next 3 cells are a physical type test. Passing grade for sit-up is 30(below 30 is…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-20T04:32:33.87+00:00
Daniel Garcia 0 Reputation points
commented 2026-04-20T23:43:36.89+00:00
Huy-K 11,185 Reputation points Microsoft External Staff Moderator
2 answers

I'm getting billing issue messages on my but it was a donation and I can't access authenticator

Me and three others received Office 365 via a Microsoft donation a few years ago and use it on my home PC. Recently I've been receiving messages that there is a billing issue and I will soon lose access. I cannot sign into the onmicrosoft account…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-20T03:15:04.5466667+00:00
Mickey Thurman 0 Reputation points
answered 2026-04-20T23:42:55.2666667+00:00
Mickey Thurman 0 Reputation points
2 answers

Logged out of microsoft authentication app

I got logged out of the app on my phone and it will not allow me to login without being logged into the auth app and there is no secondary recovery for me to access my account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-28T00:32:17.2266667+00:00
Rebecca Martin 0 Reputation points
edited a comment 2026-04-20T23:42:24.1333333+00:00
Jade Ng 10,755 Reputation points Microsoft External Staff Moderator
0 answers

How to move an AFD resource to a different subscription

Hello, I am trying to move an [AFD…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,164 questions
asked 2026-04-20T22:36:38.4933333+00:00
Shauktik Kumar 0 Reputation points Microsoft Employee
commented 2026-04-20T23:41:30.5233333+00:00
Vallepu Venkateswarlu 7,630 Reputation points Microsoft External Staff Moderator
1 answer

Applications not opening or running after boot up

I turn on my pc, login, but cannot open any applications other than the files app. This happened a couple of days ago and was resolved yesterday with a windows 11 reinstall, but has happened again. It’s very problematic as it means I essentially cannot…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-20T23:00:35.0766667+00:00
Lawson Mcgregor 0 Reputation points
answered 2026-04-20T23:41:20.3033333+00:00
Lester Bernard Reyes 77,575 Reputation points Independent Advisor
2 answers

Server Error 452

I use Outlook. I am receiving Server Error messages as follows: • Server error: ’452 Too many recipients received this hour’ • Server error: ’452 Too many recipients received from the sender’ • Server error: ’452 #4.5.3 Too many recipients.’ The impact…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-20T05:37:23.5533333+00:00
Guy Freeland 0 Reputation points
commented 2026-04-20T23:40:01.5466667+00:00
Guy Freeland 0 Reputation points
2 answers

One Note Appears to stop me from printing

I am unable to print anything. When I go to print I receive a message that One Note is cleaning from the last time it was used. I have restarted the computer but it doesn't make any difference. [Tag moved from: Microsoft 365 and Office | OneNote | For…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-04-18T14:33:01.88+00:00
RONALD FREEMAN 0 Reputation points
edited a comment 2026-04-20T23:38:37.29+00:00
Norah-L 5,350 Reputation points Microsoft External Staff Moderator
1 answer

view network computers and devices

control panel/network and internet/network and sharing centre/view network computers and devices wont open.Windows 11 pro. Had an issue viewing network earlier on in file explorer,seemed to resolve that issue for now, but now this one has been brought…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-20T17:54:33.1533333+00:00
neil 0 Reputation points
edited an answer 2026-04-20T23:36:21.9866667+00:00
Emma1-N 6,045 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Desperate users losing access to all their Publisher files

Before discontinuing MS publisher in October, why can’t Microsoft offer users the option to purchase the software?

Microsoft 365 and Office | Publisher | For home
asked 2026-04-09T16:57:23.97+00:00
Mary Pal 25 Reputation points
commented 2026-04-20T23:35:52.91+00:00
Xavier-D 7,015 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Outlook mobile and other systems unable to log in

In the past week, I've noticed that I cannot get emails from outlook mobile but only for any of my .outlook or .hotmail accounts. I went through and deleted cache from the app and that didn't work. I also deleted my data and that didn't work. I went…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-04-20T23:35:38.92+00:00
David Delahoussaye 21 Reputation points
answered 2026-04-20T23:35:51.5933333+00:00
Q&A Assist
1 answer

No License found after install of 2019 office home and business on Mac Tahoe 26.4

I bought 2019 office home and business for my 2019 Mac Pro 2.6 using a clean install of Tahoe 26.4. nothing else the Mac. I installed office via subscriptions under my named account after logging into Microsoft. The license was validated and I am abled…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-27T13:43:34.3166667+00:00
Dan M 0 Reputation points
commented 2026-04-20T23:34:49.2533333+00:00
Katerina-N 8,425 Reputation points Microsoft External Staff Moderator
2 answers

Pivot Table

I would like to use survey data submitted by each carrier in Excel to create visual charts. The survey consists of several tabs with questions listed. The questions are listed under main headings and are given an overall score. Yes = 3, Partial = 1, No =…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-20T18:49:34.2833333+00:00
oouupp6 0 Reputation points
commented 2026-04-20T23:34:21.7166667+00:00
Ashish Mathur 101.8K Reputation points Volunteer Moderator
0 answers

HORRIBLE PASSWORD RESET JELP

I think the recovery form is the worst thing ever and the lack of a human to engage with astounds me. I have been in a circle "TRYING" to reset my password using every password I have had in the past and I just keep getting declines - wait 24…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-20T23:33:57.2666667+00:00
ICRSS 0 Reputation points
answered 2026-04-20T23:34:11.3266667+00:00
Q&A Assist
2 answers

Terrible customer service

I just past 2 hours on hold with customer service on my 21st attempt to talk to someone. I am locked out of my account and clearly need to talk to someone to fix it but cannot seem to get through. The AI chat bot is absolutely terrible and constantly…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-23T05:44:37.4066667+00:00
Ben White 0 Reputation points
commented 2026-04-20T23:32:58.34+00:00
Mo 0 Reputation points
2 answers

billing updates

I need to update my payment method in Azure. The billing category is greyed out

Community Center | Not monitored
asked 2026-04-16T20:02:07.94+00:00
Matthew Shea 0 Reputation points
edited the question 2026-04-20T23:31:48.82+00:00
Siva shunmugam Nadessin 8,405 Reputation points Microsoft External Staff Moderator